Zoua Vang

**** *** ****** ***

Sacramento, CA ***23

916-***-****

ad2lw3@r.postjobfree.com

HIGHLIGHTS:

● Training and Supervisory Responsibility

● Excellent Time Management and Detail Oriented

● Hardworking, Good Work Ethic, Dependable

● Building and Maintaining Good Customer Service Relations

● Strong verbal and written communication skills, as well as interpersonal skills

● Ability to resolved issues immediately without further escalations

● Self-starter, fast learner and adapt quickly

● Team player, work well with others, and under pressure

● Proficient in MS Office

● Encompass and Calyx Point

● FNMA, FHLMC, HMDA, FHA, VA, Conforming Loans, Jumbo Loans

● In-house, Non-Delegated, and Broker files

WORK EXPERIENCE

SR. LOAN PROCESSOR

GENERAL MORTGAGE CAPITAL CORPORATION INC

August 2020-July 2022

Evaluated credit histories and collecting data for preapproval qualification for agency loans and, jumbo loans.

ordering services

Researched and corrected errors in applications for clients

Reviewed file documentation received and cleared loan prior to doc conditions

Main point of contact with requests and tasks needed to complete and processed loans throughout beginning to closing of loans.

SR. LOAN PROCESSOR

PRIMETIME MORTGAGE CORP.

May 2020-July 2020

Reviewing file when received and ordering of all appropriate documents including credit report updates, title work, appraisal, final inspections, hazard insurance, flood certification and flood insurance if required.

Ensures accuracy by reviewing and analyzing all aspects of the mortgage credit package including the accuracy of file input, timely delivery of required application disclosures, title policy, assets and asset documentation, income figures and income documentation including personal and corporate tax returns, credit report/credit documentation and appraisal review.

HOME LOAN SPECIALIST

PENNYMAC-AEROTEK

January 2020-April 2020

Handled incoming calls, outgoing calls to borrowers regarding loan status, outstanding conditions and email correspondences.

Reviewed outstanding conditions

Scheduled closing appointment

Monitored work queues

GOLDEN1 CREDIT UNION

INDIRECT AUTO LOAN PROCESSOR

February 2019 to May 2019

Managed the Lending 360 queue of loan applications and follows up with dealers.

Monitored and responded to dealer correspondence: dealer hotline, voicemail, faxes, emails, smart funds, and payoffs.

Assisted with the daily funding of loans and funding reports.

Income calculations.

DATA MORTGAGE INC DBA. ESSEX MORTGAGE

SENIOR LOAN PROCESSSOR

March 2015 to September 2018

Pipeline activities to ensured smooth, on-time closings.

Pre-underwrite files before submitting to underwriter for final approval.

Responsible for disclosures, communications include borrowers, Title Company, real estate agents, appraisers, and AMC throughout loan process.

Reviewed financial documents to make sound financial decisions

Work directly with underwriters and loan officers to understand the financial picture of the customer.

Interacted with loan officers to coordinate the approval process and make it as efficient as possible.

Effectively provide professional internal and external communication whether written or verbal.

SUMMIT FUNDING

COMPLIANCE ANALYST

February 2013 to February 2015

Suspense conditions and deficiency requests from investors prior to loan purchase.

Calculated figures basic incomes, assets, and LTVs.

Reviewed UW conditions and funding conditions.

Analysis of the accuracy of the deficiency and response including either dispute or cure.

Reviewed hoods and GFE for RESPA violations and cure. DU and LP

EDUCATION

A.A.S

HEALD BUSINESS COLLEGE

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