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Front Office Operations Manager

Location:
Merrick, NY
Salary:
55,000
Posted:
January 09, 2024

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Resume:

Philip J. Avanzato

*** ******** ******

Massapequa Park, New York

516-***-****

1

Work Experience

West Islip Public School Custodial Worker 1 (Substitute) March 13, 2018 - Present Daily Focus- Conference rooms, front office, hallways, classrooms, restrooms, cafeteria and kitchen.

• Empty trash and recycling containers

• Vacuuming all carpeted traffic areas

• Sweeping or dust mopping all hard-surface floors

• Sanitizing all restrooms

• Clean drinking fountains and other stainless steel surfaces

• Cleaning all white boards, erases, and chalk trays

• Wiping down desks/tables as needed

• Restocking all paper and soap dispensers as needed

• Cleaning all door glass and restroom mirrors

• Dusting all open surfaces

• Vacuuming all carpeted areas wall to wall (under tables and desks)

• Mopping all hard-surface floors

• Cleaning locker rooms

Fulfillment and Facilities Ambassador/warehouse Manager March 16, 2017 -March 1, 2018 Corporate Coffee Systems - Westbury, New York

• Responsible for the logistic and transportation aspects of product delivery

• Oversee the warehouse product handling and storage

• Supervise all loaders and receivers, order packers, purchasing agent and warehouse supervisors Transportation Manager

DiCarlo Food Service- Holtsville, NY June 1, 2016- March 1, 2017

• Oversee and direct the transportation department supervisors in New York and New Jersey to uphold an efficiently run department

• Maintain and enforce company productivity levels and work standards

• Enforce company attendance and disciplinary programs

• Ensure all local, state, and federal transportation laws and regulations are followed

• Oversee the upkeep and maintenance of company vehicles

• Ensure all HACCP and food control and safety guidelines are adhered to

• Complete weekly productivity and activity reports

• Recommend procedural changes and suggest strategies Operations Manager

DS Waters- Lindenhurst, NY July 28, 2014-June 1, 2016

• Improve the operational systems, processes and policies in support of organizations mission

• Support management reporting, information flow and management, business process and organizational planning

• Manage and increase the effectiveness and efficiency of support services (HR, IT and Finance), through improvements to each function as well as coordination and communication between support and business functions

• Play a significant role in long-term planning, including an initiative geared toward operational excellence

• Oversee overall financial management, planning, systems and controls

• Management of agency budget in coordination with the Executive Director

• Development of individual program budgets Invoicing to funding sources, including calculation of completed units of service

• Payroll management, including tabulation of accrued employee benefits

• Disbursement of checks for agency expenses

• Organization of fiscal documents

Philip J. Avanzato

225 Atlantic Avenue

Massapequa Park, New York

516-***-****

2

Route Sales Manager May 2011-July 2016

Aramark- Syosset, NY

• Develop the Customer Service and Safety culture

• Review weekly demand/volume for routes: determine potential gains, encourage route sales employees to capture opportunities for base business growth

• Maintain and develop workforce plans including: schedules, assign and monitor daily route assignments, route coverage and performance management activities

• Implement Standard Operating Procedure with an emphasis on safety Service Training Coordinator/Assistant Service Manager June 2003-May 2011 Cintas Corporation- Port Washington, NY

• Fleet manager for 40 trucks

• Train and develop route representatives which include: educating employees about product knowledge, company policies and procedures, being proactive and impacting sales growth

• Monitor weekly statistics of both the company and individual employees through the companies Key Point Indicators

• Ensure that customer service is being carried out within company standards

• Smith System Trainer for multiple locations

• Introduce new products and procedures

Fleet Manager/Dispatcher April 2001- June 2003

Lowes Home Improvement- Westbury, NY

• Responsible for receiving incoming merchandise from various vendors and imputing the information into the computer system for inventory control

• Insure proper delivery time for customer satisfaction

• Provided proper routing

Feet Manager/Dispatcher June 1998-April 2001

Home Depot- Glendale, NY

• Responsible for receiving incoming merchandise from various vendors and imputing the information into the computer system for inventory control

• Managed 13 trucks for daily deliveries which include schedule and routing

• Upkeep of all log books and records of invoices

Operations Specialist, First Class: Master at Arms April 1981-April 1998 United States Navy, NAS- Alameda, CA

• Developed and implemented look-out procedures to 250 Navy personnel

• Supervised sailors in navigation safety and radar communications

• Received and distributed confidential correspondence to central personnel

• Organized and trained 100 cadets in classroom procedure in Lookout Training and Progress Education

SUNY Farmingdale August 1979-June 1981

Farmingdale, NY

• A.A., Computer Science

Alfred G. Berner High School September 1975-June 1979 Massapequa, NY

• Graduated with a standard diploma

Philip J. Avanzato

225 Atlantic Avenue

Massapequa Park, New York

516-***-****

3

Skills

• AS 400

• Microsoft Word

• Microsoft Excel

• Microsoft PowerPoint



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