Carlos E. Ramirez

**** ****** *****

Manteca, CA 95336

209-***-****

ad2lst@r.postjobfree.com

SUMMARY OF QUALIFICATIONS

Over twenty years experience in customer service and retail food equipment sales. Proven sales record, serviced accounts with Raley’s, Costco, Safeway, Whole Foods, and many independent grocers. An excellent communicator with proven problem resolution abilities and demonstrated ability to exercise sound judgment. Some recent experience now includes warehouse employment and Debt Collections.

PROFESSIONAL EXPERIENCE

Performant Recovery Inc.

Client Relations Representative for IRS

Summary of duties-

Maintaining and Updating Account Information

Debt Collection

Creating and Sending Letters on behalf of IRS of Debt Due

Educate taxpayers on options to resolve debt

Manage Payment Arrangements

Transworld Printing Services 2018

Sales Consultant

Summary of duties-

Call and communicate with all house accounts

Visit and cold call local businesses

Onlines sales

Telemarketing

Write up sales orders

Collect monies from overdue accounts

Le Tote 2016 - 2017

Exceptions Dept

Summary of duties-

Monitor and clear out a delayed tote report on a daily basis.

Rebuild, locate and expedite all order in a timely matter.

Communicate with various dept. leads, IT dept., and HQ depts.

Refund labels with ADSI shipping software

Produce an end of day report daily

Mepco Label Systems, 2015

Customer Sales Representive

Summary of duties-

Develop good customer relationships with existing and new clientele.

Maintain all aspects of communication with various dept.s (including sales, art, production, accounting and shipping).

Prepare quotes, accept art files for new projects, and open new accounts for label customers

Sales, solicitation, cold calling and all aspects of customer service.

Maintain and multi-task busy office atmosphere.

Provide effective follow through on all orders from start to finish.

Previously employed 1992 - 1999

Global Industries, 2013

Food Equipment Specialist

Summary of duties-

Sold new and used food equipment by Mettler Toledo, Bizerba, and Biro to grocery store chains and independents.

Generated sales by cold calling and servicing established accounts as well as identifying and contacting potential clients.

Recommended appropriate products to increase client profitability and satisfaction.

Demonstrated equipment use to illustrate the value of the product, and conducted training sessions on proper equipment use for scales, slicers, meat wrappers, and pizza ovens.

Previously employed 2000 - 2006

Dollar General LLC

Night Shift Supervisor 2011-2013

Summary of Duties-

Supervised staff and delegated assignments to team members.

Provided fast, friendly service to customers.

Acted as liaison between upper management and staff providing managerial support and oversight.

California Butcher Supply

San Joaquin County Territory Representative 2006 – 2008

Summary of Duties-

Sold new and used food equipment by Rice Lake Weighing Systems, Biro, and Minipack to grocery store chains and independents.

Delivered condiments and spices to various grocery stores.

Generated sales and invoicing reports on a daily basis.

Collected delinquent receipts in a professional manner.

EDUCATION

San Joaquin Delta College, Stockton, CA.

Majored in Police Science.

SKILLS

Microsoft Office Suite.

Typing 40 wpm.

REFERENCES AND LETTERS OF RECOMMENDTION

Available upon request.

Contact this candidate