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Retail Sales Management

Location:
Los Angeles, CA
Posted:
January 09, 2024

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Resume:

CAMRYN FUNSTON

Gilbert, AZ • 480-***-**** • ad2lqb@r.postjobfree.com

Highly Adaptable Professional Retail Sales Management

Retail Operations Management Animal Care Front-Desk Support

Growth-focused professional with hands-on experience driving sales growth by supporting key sales initiatives, integrating effective sales tactics and action plans, as well as translating customers’ product needs into scalable solutions. Instrumental in implementing best sales practices, meeting customers’ needs, ensuring exceptional purchase experience, and improving profit margins. History of proficiently managing a large customer base, upselling a wide variety of products, interacting professionally with people at all levels, maintaining a strong rapport with customers, as well as optimizing key practices. Stellar record of being recognized as the top sales performer across the department and overachieving target of $1.5K in sales.

Knowledge, Abilities & Skills:

Sales Planning & Growth Retail Sales Management

Inventory Control & Administration Product Merchandizing Revenue Optimization

Sales Management Customer Needs Analysis Business Development Strategies Customer Service

Customer Satisfaction & Retention Relationship Building Pet Care Merchandising & Inventory Management

Customer Experience Management Customer Education Direct Sales Sales Enablement Sales Process Optimization

Professional Experience

CAMRYN FUNSTON 2022 – Present

Nanny/Pet Sitter

Perform household duties, including house cleaning and preparing food for the children. Entertain kids by playing with them, taking them outside, and arranging indoor/outdoor activities. Assist children in doing school homework and provide academic support wherever needed.

•Provide care to 2-3 dogs including feeding and cleaning them, as well as taking them on walks.

•Ensure high rate of customer satisfaction by planning and organizing fun-based indoor and outdoor activities for the kids.

NORDSTROM 2021 – 2023

Sales Associate

Managed sales operations for 7 to 20 customers per day including upselling products according to customers’ needs. Performed various duties, including opening/closing the kids’ world department, counting money, readying the section for the next day, processing returns, as well as returning products to the relevant department.

•Conducted floor rounds while ensuring cleanliness and proper placement of items.

•Provided consultative support to customers by organizing shoe-tying classes.

•Recognized as a top salesperson for the department in March 2022 for obtaining online sales results through the utilization of an app to message customers on existing products and services.

•Overdelivered the daily sales target of $1.5K by devising effective sales strategies and leading new initiatives.

•Steered efforts in providing safe and exceptional service experience to children from infants to 12 years of age by engaging with family shoppers and communicating with them in a friendly manner.

•Improved customer experience through the delivery of quality products and assistance to walk-in customers throughout their merchandising by addressing and resolving their concerns while escalating complex issues to the senior leadership.

•Provided training and guidance to new co-workers on the proper usage of the register, back stockroom, product upselling tactics, and processing customer returns.

•Established a strong rapport with the customers while ensuring maximum satisfaction and repeat business.

•Coordinated designer product displays, processed product exchanges, and maintained operationality across the stock room leading to excellent customer experience across the kid's world shoe and clothing department.

REMODELING LLC 2020 – 2021

Contract Assistant

Provided assistance in the demolition and reconstruction of apartments in accordance with occupants’ requirements.

•Aided in assembling and dissembling multiple appliances.

SELF EMPLOYED 2016 – 2021

Independent Nanny

Created a safe, nurturing, and stimulating environment for children of ages 2 to 12 to foster children's development.

•Administered one-on-one care and dynamic needs of children, including reading, homework, cooking, and feeding pets.

Leadership Experience

MISSION TRIP. CITY TEAM 2017 – 2018

•Worked on multiple small-scale construction projects for local homeless communities and provided food/resources to them; conducted local outreach efforts including cooking meals and playing games such as soccer and hockey.

MISSION TRIP. UCLUELET RESERVATION; Canada 2015

•Professionally interacted with children and local families and assisted them in cooking meals, playing games, and planning, as well as organizing family outings.

Education

RIO SALADO COMMUNITY COLLEGE; AZ (2021)

PERRY HIGH SCHOOL; AZ (2020)



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