JOSEPH Mathews

Reno, Nevada, United States

ad2lol@r.postjobfree.com

linkedin.com/in/joseph-mathews-89469789

Experience

Retired

Me

Oct 2020 - Present (2 years 3 months +)

Telephone Interviewer

General Data Collection Corp

Oct 2018 - Oct 2020 (2 years 1 month)

Call Center Representative – Conducted Market Research & Opinion Surveys. Worked Part time while waiting Social Security retirement eligibility

Direct Sales Representative

Charter Communications

Jul 2014 - Oct 2018 (4 years 4 months)

Front Line employee interacting directly with Charter Customers. Set up new accounts, and upgrade existing accounts, highlighting the features and benefits of Charter's Products and services. Address Customer concerns promptly and properly.

Trainer, Monitor, & Call Center Representative

Opinion Research Corporation

Feb 2003 - Jul 2014 (11 years 6 months)

Trainer, Monitor, & Call Center Representative – Trained & monitored new telephone researchers. Completed Market Research & Opinion Surveys

Maximized performance levels of all call center representatives. Management Associate

Hertz

Oct 2003 - Mar 2012 (8 years 6 months)

Overall Management of Car Rental Operations:

Sales, Marketing, Customer Service, Cost Control, Fleet Utilization & Operations. Consistently placed among top sales performers.

Sales closer, Trainer & Monitor

National Audit Defense Network

Apr 2002 - Feb 2003 (11 months)

Telemarketing for Tax Consulting Firm that developed JOSEPH Mathews - page 1

Tax strategies for corporate & small business. Consistently maintained highest closing ratios. Internet Sales Manager

Budget Car & Truck Sales

Mar 2001 - Apr 2002 (1 year 2 months)

Managed Internet Sales Activities, Responded to E-Mail inquiries, processed loan applications, conducted credit investigation. Maintained web site with latest information, resulting in increased sales. Manufacturing Technician

Intel Corporation

Aug 1995 - Oct 2000 (5 years 3 months)

Primary Operator & Equipment Maintenance Technician Performed all maintenance procedures, tool upgrades & problem identification. Recognized for exceptional dedication & performance as peer trainer. Sgt/E5, Squad Leader

US Army

Feb 1990 - Aug 1995 (5 years 7 months)

Directed Petroleum Operations

Provided logistical support, preventive maintenance, enforcement of EPA, OSHA & DOT guidelines, trained, supervised & evaluated personnel. Operated & maintained heavy materials handling equipment(including forklifts & 10 ton trucks). Performed surveillance & security duties. As squad leader increased equipment readiness by 125%. Gulf War Veteran (Desert Storm & Desert Shield) Education

Old Dominion University

Bachelor's degree, business admin, production & planning 1975 - 1980

Skills

Leisure Travel • Troubleshooting • Manufacturing • Maintenance & Repair • Preventive Maintenance • tool upgrades • Online Marketing • Online Sales Management • Automotive Sales • sales closer JOSEPH Mathews - page 2

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