WORK EXPERIENCE

Home Health Aide • Consumer Direct • Washington, DC • Nov 2017- Present

Ensuring patient is taken care of with daily living activities

Managing and maintaining patient’s home

Building rapport and connection with patients

Customer Service Representative • CVS Pharmacy • Washington, DC • Jul 2018- Nov 2019

Ensuring customers had a pleasant experience

Cashier duties

Collaborated with crewmates to efficiently stock the store

Load/unload store merchandise

Security Officer/ Front Desk Representative • Allied Universal • Washington, DC • Dec 2013– Aug 2019

Greeting customers with a positive demeanor on arrival

Building management, safety, and security

Manage flow of traffic in the office

Administrative tasks- attending to phone calls, calendar scheduling, and email

Call Center Representative • Federal Emergency Management Agency • Washington, DC • Aug 2017– Oct 2018

Assisting customers who have faced disaster with finding resources and basic needs

Clerical duties- attending to phone calls, faxing, calendar scheduling, and email

Maintaining a positive, empathetic, and professional attitude toward customers at all times

Administrative Assistant/ Receptionist • Mosaic • Washington, DC • Jun 2012– Apr 2016

Ensuring overall customer satisfaction with services

Processing orders, forms, applications, and requests

Keeping records of customer interactions, transactions, comments, and complaints

Directing customers to meeting are

Jamelle Bandy

Washington, DC 202-***-**** ad2lnu@r.postjobfree.com

[References Available Upon Request]

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