Ryan Palmer

ad2llp@r.postjobfree.com /214-***-****/Dallas, TX

To secure a work position which will capitalize on acquired experience and demonstrated skills in business development and customer relations.

Skills/Knowledge Base

• Highly Proficient in Microsoft: Word, Publisher, Excel; Google: Docs, Sheets, Forms

• Multi-Family Leasing Fundamentals, Fair Leasing, Resident Engagement, Marketing and Building Community, The Sales Process, Meeting the Needs of Residents, Market Analysis

• Bilingual – Spanish Conversation

Experience

AMAZON / Training Ambassador

December 2019 - present DFW Airport, Irving TX

Training in several process paths from product acquisition for customer orders, packing, container distribution, to correct body mechanics to avoid injury. Constant recipient of the perfect week award, winner of the “wall of fame” award, and going the extra mile tribute.

DALLAS HOME LOANS/ Senior Loan Officer and Team Leader January 2002 - July 2007 Dallas, TX

Loan origination for prime and subprime mortgages generated high gross profit while maintaining a high level of customer satisfaction. Salesperson of the month too many times to count. MHI HOMES

1/2000 – 12/2001 Houston, TX

Sales Counselor – Placed 4th in company-wide sales contest competing against hundreds of other sales counselors. Selling and overseeing two subdivisions simultaneously while maintaining a high level of customer satisfaction.

PALM HARBOR HOMES/ Sales Consultant

1/1998 – 12/1999 Mesquite, TX

Sales Consultant – Sold, financed, oversaw manufacture and placement of mobile homes. Benefited from specialized training and perfected closing skills. Winner of “Salesman of the Month “The Big Stud,” and

“Customer Service Hero” awards many times. Maintained high gross profit and customer satisfaction. IMPORT SPECIALISTS/ Limited Partnership

1/1988 – 12/1997 Carrollton, TX

Limited Partnership - Managed all aspects of wholesale / retail sales of pre-owned automobiles from negotiating wholesale purchase and transport to unit repair, detailing, sales, and resource financing options for customers. Wrote ad copies for newspaper advertising and coordinated all marketing activities. Analyzed market and implemented competitive pricing to maximize unit turns. Bought/sold units averaging 20% - 100% net profitability. Established and maintained a solid reputation for integrity, service, and repeat clientele. JOHN BOSWELL CHEVROLET - Assistant Sales Manager and Closer 3/1985 – 12/1988 Carrollton, TX

Directed team of 10 sales professionals responsible for sales of new and pre-owned vehicles, oversaw price negotiation process, and tracked customer satisfaction. coordinated credit checks, loan application process, provided ongoing sales training, and served as closing specialist for sales team. Received “Salesman of the Month” award many times as well as consistent winner of diversified sales contests based on gross profit, unit sales, and customer satisfaction.

Education

VISTO/NAA/CALP/ Certified Apartment Leasing Professional On-Line Course August 2023 University of North Texas Denton, Texas

SALEs & TRAINING BBA – Management program (two years completed)