SUMMARY

●Over ** years of QA experience in Information Technology.

●Over 3 years of Group Leadership / Lead of Managing offshore/onshore teams.

●Over 5 Years of experience in Healthcare, LMS, Insurance, Medical Devices and Financial Industries.

●Extensive Experience in Test Design, Business analysis, Test metrics, Test Verification and Validation system software.

●Principal QA Analyst, Lead Quality Engineer, QA Analyst, V&V Analyst and Application Support Administrator.

●Recent Experience in SAP Data Governance and HRIS (< 1 Year)

Education Qualification

Bachelor of Science (Hons) – Graduated in 2003 from Staffordshire University, UK

PROFESSIONAL EXPERIENCE:

Nov 2022 – Current

Proliant Data LLC, MA

Senior Project Lead / Human Resources

Projects: CGM (Int'l) SAP Data Governance and HRIS

Responsibilities:

●Manage ongoing SAP projects, project deadlines and discuss solutions with peer members in the project.

●Maintain HR Functions including payroll information systems within the company.

●Providing support of document approvals and qualifications including cross functional inputs and reviews.

●Work on SAP Functional Data Validation and verification and Management approvals.

●Creating Test Procedures and summaries is part of daily responsibility.

●Have cross functional relationships and interact with all staff members and clients.

Mar 2020 – Jan 2022

Full Spectrum Software, MA

Senior Quality Design Engineer

Projects:

●Member of Verification Team Client eClinical Works

●Member of Verification Team Client Emphysys.

●Member of Verification Team Client Ventriflo

Responsibilities:

●Medical device: Pediatric Heart Pump with VentriFlo, Joltz AED Defribilator Device and App Tester line validation and verification for Emphysys.

●Worked on Joltz AED Systems Requirement Specification, Architecture Definition Spec, Risk Assessment Procedures and User Need AED Tester App Validation and verification and Bluetooth testing.

●Creating Test Procedures and summaries is part of daily responsibility.

●For eCW I represent Quality on application development core teams to ensure products meet corporate quality standards and applicable regulatory requirements including design controls throughout the product lifecycle.

●Generating Root Cause Analysis and CAPA and being responsible for completion of phase gate advancements.

●Providing support of document approvals and qualifications including cross functional inputs and reviews.

Jun 2019 – Jan 2020

Insulet Corp, Acton, MA

Verification & Validation Engineer

Responsibilities:

●Medical device: Omnipod PDM manufacturing line validation and verification in Manufacturing setting and pace.

●Worked on Functional Specification, Functional Design Spec and User Requirement for Mobile device (PDM) Validation and verification, various cloud and Bluetooth testing (Android and IOS) for US and OUS (INTL).

●Represent Quality on product development core teams to ensure products meet corporate quality standards and applicable regulatory requirements including design controls throughout the product lifecycle. Responsible for completion of phase gate advancements.

●Revise and write Change Development Plan, Master Validation Plan and Manufacturing Plan for a new Demo line of Manufacturing and fOTA update.

●Complete product risk assessments throughout the product life cycle, coordinating cross-functional input and review.

●Test method development: provide support including document approvals of qualifications / validations.

●Protocol/Report development: provide support for test method validations, design and process verifications/validations, product batch release, and risk management reports.

●Used Jira and Confluence throughout the project for task management and release cycle.

●Equipment qualification including IQ-OQ: assist project team in developing equipment IQ-OQ, maintenance and calibration protocols and finalize the executed reports.

●Manage Technical and Design Specification Documentation in Document Control - Arena(PLM).

●Revising the IQ, OQ and PQ Test Protocols for the new manufacturing process and technologies based on Product requirements with ISO standards.

●Review and maintain Regulatory compliance such as FDA 21 CFR 803, 806, 809 820, ISO 9001 and ISO 13485.

●Test Planning with compliant to policies, procedures, processes and work instructions - provide more specifics guidance to quality related activities.

Jan 2019 – May 2019

Siemens Healthineers, Norwood, MA

Verification & Validation Engineer

Responsibilities:

●Agile methodology with Sprint meetings on daily basis to discuss Software verification and implementation

●Manage Technical and Design Specification Documentation in TFS and DOORS.

●Maintain Documentation using HPQC to TFS and DOORs for documentation mapping.

●Sprint planning and Requirement gathering and involve in iteration base task delegations and drafting test design summaries.

●Utilize Story Concept Proposals for Requirements analysis, test execution, dry runs, business acceptance, testing, training, unit testing efforts.

●Writing Test Procedures and Test Designs for all the Clinical Trials Feature Product specifications with ISO 13485 2016

●Review and maintain Regulatory compliance such as FDA 21 CFR 803, 806, 809 820, ISO 9001 and ISO 13485

●Test Planning with compliant to policies, procedures, processes and work instructions - provide more specifics guidance to quality related activities.

●Mobile device (IDM) with Bluetooth testing (Android and IOS).

●Medical device: Analyzer validate and verification

●Created a ticketing system in Sharepoint site to track projects assigned to my team.

●Act as a point of contact for all IS issues within our department.

Aug 2016 – March 2018

Harvard Business School, Allston, MA

Quality Analyst

Responsibilities:

●Working in digital learning environment (LMS) and create test metrics as per the requirement.

●Agile methodology with Sprint meetings on daily basis to discuss business readiness for implementation using Jira.

●User access testing to Online catalog and course assignments by specific user cases

●Used Editors, designers and debuggers to do unit testing and framework retesting on Sharepoint in aspects of functionality.

●Provide status update on testing Infographics consists of static components and dynamic components.

●Orienting new users like faculty, students and staff towards a better quality attitude in using the sites created.

●Update new business requirements for development/enhancement with Salesforce team.

●Perform Mobile device with Bluetooth testing, cross browser within the mobile devices (Android and IOS).

●Familiar with Sharepoint application framework redesign and testing all devices including apple products, android and windows.

●Testing redirects (HTTPS and HTTP), Triage and Tracking down defects

●Acted as a point of contact for all BDD and TDD issues.

●Made sure that all go-live dates are met according to the Service Level Agreements (SLA

July 2015 – July 2016

Steward Healthcare, Westwood, MA

QA Analyst

Responsibilities:

●Worked with the Application following the full Software Development Life Cycle (SDLC).

●Understand and gather business requirements for implementation including requirements validation, test execution, business acceptance, testing, training, implementation and post implementation efforts.

●Familiar with MEDITECH application usability with Laboratory, Billing, EMR Administration, Ancillary-Image Therapeutic Services/ Diagnostic and OR Management, Admissions and Discharges and many other subdivisions.

●Find, log, track and manage defects that impacting the Meditech and LOS/PLM application failure. Engages the developers, SMEs, BAs and participate in troubleshooting/triage the system defects or other gaps and ensures fixes are fully tested.

●Tracking down omissions and errors generated in BI dashboard from the trend view visualization and comparison view visualization analysis.

●Produce KPI Metrics and visualization for testing and comparison Cycle Analysis.

●Proven experience in automated scripts for Meditech application testing.

●Daily status update on Meditech and PLM testing progress.

●Worked with forward Advantage Group for medical Notifications and Admin Rights Portal.

●Wrote SQL codes in generating custom reports for patient data.

July 2014 – July 2015

State Street Financial Center, Boston, MA

Lead QA Engineer

Responsibilities:

●Ability to lead an international and virtual team.

●Lead and drive testing operation program strategy in close interaction with the team.

●Work with Oracle Financial following full software development life cycle.

●Responsible for managing QA Team in China of SQA related tasks in cooperation with Dev and DBA teams in India/China during the lifecycle of a project.

●Work around with SMEs to ensure the builds go/no go for launching and testing using Agile PLM Cloud Process Tool and supports QA team with the identifications of testing needs together with Onshore Boston team.

●Worked on coordinating the implementation of every applications and reports usage design using Agile PLM Cloud.

●Facilitate guidance throughout the Project lifecycle and Test Analysis.

●Experience in automated test scripts using UFT/TAF during the Performance and Load testing.

●Worked with Data Migration team (offshore) during UAT and Prod in configuring SSIS for report testing which involve high volume data loads.

●Involve thoroughly in testing CRF Reports on Mainframe Reporting Platform.

●Work with complex financial data to develop and produce standard and ad hoc reports

●Run SQL Stored procedures to access and verify complex datasets for test data setup and validations.

●Provide key operational input and review of the testing methodology, testing execution plans and other relevant documents

●Strong capabilities in guiding, leading and supporting team members (including senior leaders)

●Pronounced risk management and problem solving approach to prevent or overcome complex, safety and compliance related issues during the testing lifecycle and UAT.

Previous Consulting Experiences with NBOS Technologies:

●June 2013 – July 2014 – Partners Healthcare Charles MGH, Boston, MA

●Dec 2012 to April 2013 – Denta Quest, Charlestown, MA

●April 2012 to Dec 2012 – Fidelity Investments WTC, Boston, MA

●July 2011 to Jan 2012 - Partners Healthcare BWH, Wellesley, MA

●Jan 2010 to May 2011 – Fresenius Medical Care, Lexington, MA

●Feb 2009 to Jan 2010 – Partners Healthcare BWH, Wellesley, MA

●Nov 2008 to Jan 2009 – Trizetto, Boston, MA

●July 2008 to Oct 2008 - Retail Convergence, Boston, MA

●Oct 2007 to June 2008 – Parametric Technology Corporation, Needham, MA

●Nov 2006 to April 2007- Navimedix, Cambridge, MA

●May 2006 to Nov 2006 – Greenfield Online, North Andover, MA

●April 2005 to March 2006 – Commonwealth of Massachusetts, DOR, Chelsea, MA

TECHNICAL SKILLS:

Operating Systems

●Windows

●iOS

●UNIX

●Linux

RDBMS

●Oracle

●MS SQL Server

Database Interfaces:

●SQL*Plus

●PL/SQL

●TOAD

●SSMS

●SSIS/SSRS

●Putty

●Terra Term

MS Suite

●Word, Excel, PowerPoint, Access, Visio, FrontPage, Project

Applications

●Oracle Clinical

●Oracle Financial

●Salesforce

●SAP

●HPQC

●Helix ALM Client V.14

Automation Test Tools

●UFT, Selenium, TAF

Languages

●Java

●VB.Net

●ASP.Net

●HTML

EDI

●Symphonia Explorer

Network protocols

●TCP/IP, FTP, SMTP, HTTP

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