Shada R. Barrett

** ******* **, ******** **, **106 ad2lka@r.postjobfree.com (860) 995- 4614

Objective:

Hard working veteran with technical background pursuing a career in customer service at a company with great growth opportunities.

Military Experience:

United States Armed Force – Army, Vicenza, Italy 09/2014-10/2017

Logistics Specialist (Computer Software Personnel)

Certifications- Combat Life Saver

Maintenance of networks, hardware and software

Provide customer and network administration services

Construct, edit and test computer programs, password cracking

Establish and maintain stock records and other documents such as inventory, material control, accounting and supply reports

Raise the quality and accuracy of performance, cost and parts data through improved maintenance management

Review and verify quantities received against bills of contracts, purchase requests and shipping documents

Work Experience:

Randstan Recruiting, Glastonbury, CT 03/2019-04/2021

Customer Service/Troubleshooting Representative

Help customers troubleshoot equipment

Proposing and testing a solution

Identify and Implement solutions

Set up service call for repair to equipment

Comcast Cable Company, Bloomfield, CT 01/2013-08/2014

Customer Service/Sales Representative

Provided exceptional customer service

Assisted customers with opening and closing out accounts

Process billing and sales

Answer a multi-line phone system and direct calls accordingly

Education:

Porter and Chester Institute – Waterbury, CT 07/2018

Accredited Medical Assisting Program

Practice medical asepsis, sterile field set up

Vital signs, height and weight

ECG’s

Health histories

Laboratory

Southern New Hampshire University 09/2021- Present

Pursuing Bachelor’s Degree in Business Administration, continuing online classes in Fall of 2023

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