Administrative Assistant Customer Service

Teri Dalgleish

403-***-**** (cell) *******@*****.***

My qualifications are:

Excellent oral and written communication skills

Exceptional customer service

Proficient in MS Outlook, MS Word, and MS Excel

Meticulous, initiative-taking, and able to get great satisfaction from completing tasks well on-time.

Capable of working both autonomously and collaboratively as part of a team.

Career Experience

Administrative Assistant – Baywest Homes Feb 2020 to Dec 2023

Supports Office Manager / Sales team / Business Development team with all related work tasks.

Performing office administration tasks and researching as required.

Assist with collecting and verifying contract support documents, including, but not limited to, WCB, COI, and City Licensing compliance for Trade Contractors throughout each project.

Compile data, statistics, and other information.

Order office supplies and maintain inventory.

Open and distribute regular and electronic incoming mail and other material and co-ordinate the flow of information.

Represent the company in a polished manner while fostering effective stakeholder communication.

Regular collaboration and interaction with both internal and external stakeholders

Managing business finances and budget activities.

Manage files and records of business activities.

Answering phones and connecting calls to the proper department.

Evaluate and enhance employee performance.

Analyze financial statements, sales reports, and other performance indicators.

Making travel arrangements for employees.

Perform other assigned responsibilities as necessary.

Teri Dalgleish

403-***-**** (cell) *******@*****.***

Administrative Assistant – Morrison Homes July 2018 to Jan 2020

Answer telephone and relay telephone calls and messages

Answer electronic enquiries.

Type and proofread correspondence, forms, and other documents.

Schedule and confirm appointments.

Compile data, statistics, and other information

Order office supplies and maintain inventory.

Open and distribute regular and electronic incoming mail and other material and co-ordinate the flow of information.

Set up and maintain manual and computerized information filing systems.

Computer Applications

Office 365 Suite:

-Outlook, MS Word, Excel, SAP, and Power Point

JD Edwards / Yardi / Sage

Google Docs / Adobe

SharePoint

Other experience

Drawings– read and decipher.

Basic website and social media content management

Invoices / payables – A/P and A/R experience

Microsoft Portal experience

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