ASHLEY GUERRERO

SAN ANTONIO, TX ***** 726-***-**** ad2liq@r.postjobfree.com LINKEDIN

CAREER OBJECTIVE

A self-driven business administrative professional with a proven track record in achieving project goals and managing expectations while working alongside cross functional teams. Seeking to join a company and environment that will challenge me, while allowing me to contribute to the growth and success of the organization.

SUMMARY OF QUALIFICATIONS

· Over 9 years of high-level administrative support experience in an office and remote setting

· Excellent communication and customer service skills that build strong business relationships

· Strong organizational skills such as time management, detailed oriented, problem solving, strategic thinking and multitasking

· Advanced in Microsoft Office (Outlook, Teams, Word, Excel and PowerPoint), Google workspace (Gmail, Calendar, Chat, Drive, Docs, Forms) Adobe, Oracle, Workday and Concur

EXPERIENCE

3/2015 – 5/2023

3M Medical Solutions + KCI, Sales Operation and Training Coordinator, US.

· Represented sales and leadership with high-level administrative support while maintaining important confidential information

· Managed logistical activities for on-site trainings and coordinated all other activities as vendor contact for all National and Canada meetings

· Managed department expense reports, business reviews, calendar, agenda, and email

· Created and maintained all phases of new hire training department goals, objectives, procedures, and standards of performance

· Collaborated with finance and operational teams to create and track budgets throughout project lifecycles

· Oversaw and coordinated the distribution of national communication to teams at multiple levels of organization

· Conducted and analyzed survey reports to measure metrics for KPIs and metrics

· Identified training needs in order to create, implement and track developmental plans 6/2014 – 3/2015

3M Medical Solutions + KCI, Vendor Credentialing & Compliance Representative

· Facilitated onboarding vendor credentialing requirements for healthcare providers and sales representatives

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· Managed day to day credentialing operations including but not limited to ensuring credentialing files/ medical records were processed timely and in compliance with regulations.

· Worked directly with the sales force to support diverse needs including vendor specific systems, products, and general information

· Support implementation of updates to credentialing requirements, procedures, and SOPs

· Identified and analyzed trends to evaluate team participation and create status reports EDUCATION

Current Project Management Professional Certification (PMP) 6/2014 Associate’s Degree, Health Information Technology Kaplan University