Travon Barnett

San Tan Valley, AZ *****

ad2lfg@r.postjobfree.com

+1-480-***-****

Looking to obtain a position in support of a company that encourages career advancement and personal growth.

Authorized to work in the US for any employer

Work Experience

Non-CDL Delivery Driver

Ferguson Enterprises, Inc. - Chandler, AZ

April 2023 to Present

• Delivering materials to the customer, which includes assistance with unloading and ensuring delivery of tickets with the material.

• Pick up customer returns, validating product match for credit requests.

• Perform daily pre-trip and post-trip inspections, fuel the truck as needed, and report any problems or issues to the supervisor.

• Follow all DOT (Department of Transportation) standards and regulations.

• Follow and implement all company safety policies and procedures.

• Assist warehouse personnel with pulling and preparing orders for shipment as needed, as well as receiving, verifying, staging, and stocking incoming materials. FedEx Delivery Driver

Edgerton Transportation Inc - Chandler, AZ

October 2022 to Present

• Delivery and pick up of packages to businesses and residences. Routinely performing up to 180 stops a day

• Perform daily inspection of vehicle including checking fluid levels

• Loading vehicle for deliveries and organizing daily loads

• Work independently and as part of a team

• Provide exceptional customer service and maintain appropriate communication with manager

• Accurately operate scanner/effectively track delivery process

• Accurate disposition of package delivery and pickups is a must and critical to our integrity.

• Consistently deliver entire route in a timely manner Schedule 1 Production Operator

Zf - Mesa, AZ

August 2022 to Present

ESSENTIAL DUTIES & RESPONSIBILITIES:

Transfers, stocks, loads/unloads materials for the production lines. These materials may vary by business team: diffusers, holders, retainers, initiators, o-rings, end caps, sleeves, canisters, filters, tubes, disks, foil seals, springs, support barrels, shorting clips, labels and generant. Operates machinery and equipment where operations allow minor operator latitude as to method of production or process.

checks, correct or perform rework of inflators.

Performs quality procedures/audits including dimensional checks as required; performs visual inspection of completed inflators and other parts. Performs traceability activities to ensure accurate tracking of product/materials. Participates in general housekeeping (5S) duties in the work area. Completes end-of-shift and other required paperwork required for documentation processes. Performs general preventative maintenance tasks on area equipment. Rotates through various stations in the area.

Conducts on-the-job training for newly hired and/or transferred employees. May cross-train into other production areas to provide support to those areas. Informs appropriate personnel of materials and equipment problems. Participates in meetings to resolve production issues, and interfaces with other shifts and support groups as needed.

Collections Specialist

Revsolve - Scottsdale, AZ

August 2019 to May 2021

As a Collections Specialist I work in a fast-paced call center, providing world-class service to our clients’ patients via inbound and outbound calls.

My primary duties involve working with patients to negotiate debt resolution and to establish payment arrangements that best suit their needs.

• Collecting payments by “balance in full”, setting up payment plans and negotiating settlements

• When necessary I ask probing questions to better understand patient’s situation to be able to negotiate effectively

• Consistent Adherence to state and federal collection laws

• Documenting and updating patient's files efficiently Sr. FUNDING ANALYST

Flagship Credit Acceptance - Phoenix, AZ

October 2017 to August 2019

Perform data entry for all contract packages on a daily basis in a timely manner

● Communicate effectively with internal and external personnel regarding status of contracts in process

● Perform quality control for documents and information related to finance contracts

● Build and maintain relationships with external dealership personnel

● Maintain exemplary service levels in accordance with internal company policy

● Excel in a team environment, working in conjunction with other teams to ensure quality and volume objectives are exceeded by the company

FUNDING ANALYST II

SANTANDER CONSUMER USA - Mesa, AZ

February 2016 to September 2017

Manage of a book of customer files with limited supervision or guidance.

● Use analytic skills to assess accuracy of verifications, calculations and data.

● Perform advanced level of verifications to ensure credit guidelines are achieved.

● Provide world-class customer service through daily interaction with both internal and external customers, including SCUSA personnel, automotive dealerships, vendors and customers.

● Participate in team related activities and meetings.

● Utilize creative methods to generate results and to foster teamwork.

● Identify appropriate title work for various states. Cost Basis Specialist

VANGUARD - Scottsdale, AZ

December 2014 to February 2016

Manually calculating cost basis using various tax strategy methods and to respond to complex internal and external cost basis phone inquiries.

● Provide assistance with quality audits, statements audits, correspondence creation, analysis of reports and unit initiatives.

● Process a range of cost basis client requests and interact with both internal and external clients, while demonstrating logical, systematic approach to problem solving, focusing on client expectations and improving effectiveness and efficiency of operations.

● Independently meet challenges and provide viable alternative solutions. Create client-driven solutions continually looking to meet or exceed client expectations.

● Partner with our internal business partners to accurately calculate cost basis per the client. Compose high-quality correspondence for external clients.

● Ensure responses are accurate, timely, and composed using "best practices." Audit cost basis functions and correspondence and provides feedback in order to achieve flawless execution.

● Perform audits of statements, tax forms, and system elevations. Identify ways to make processes easier for external and internal clients and perform other duties as assigned.

● Display strong client relationship management skills during interactions with internal and external clients.

● Respond accurately, timely and appropriately using client relationship management skills. Sr. Funding Specialist

GM Financial - Chandler, AZ

October 2012 to December 2014

Perform accurate credit investigation, analysis, verifications and audit of all documentation required to complete the lease funding processes, according to the company's operating policies and procedures within the assigned deliverable standards.

• Complete packages by ensuring all requirements, documents and/or stipulations are followed and/ or obtained

• Possess current knowledge of state and federal regulatory requirements relating to contract documentation, lien perfection, and company policy and procedures.

• Provide quality customer service to the credit center and dealer network

• Communicate with internal and external customers Assistant Store Manager/Commercial Manager

AutoZone - Fullerton, CA

November 2008 to October 2014

Direct, Supervise and Instruct associates in a retail environment responsible for automotive parts sales

● Responsible for customer service, product knowledge and dispute resolution; scheduling and inventory

● Hire, train and evaluate personnel in sales; promoting or firing workers when appropriate

● Responsible for stores commercial customer base while obtaining new business within the designated territory

● Maintained acceptable levels of sales and store productivity Self-Pay Collector

Conifer Health Solutions - Santa Ana, CA

October 2009 to May 2010

Medical services collector

● Outbound dialing and account documentation

● Educated on collection Policies, Procedures; Federal, State and Local regulations

● Maintained above average productivity on all assigned accounts Customer Assistance Collector II

Bank of America - Brea, CA

October 2005 to September 2008

Call center collector on mid stage collections accounts

● Worked to educate customers on credit profile impacts and payment options

● Moved to Team Captain; responsible for performance reporting and quality monitoring Collector

GC Services - Irwindale, CA

November 2002 to July 2005

Call center representative handling inbound and outbound collections accounts

● Monitored customer service calls with escalated call and dispute resolution Education

automotive Technology degree

W University - Mesa, AZ

High school diploma or GED

Skills

• MICROSOFT OFFICE (10+ years)

• MS OFFICE (10+ years)

• ORGANIZATIONAL SKILLS (10+ years)

• PLUMBING (2 years)

• Credit Analysis

• Quality Audits

• Cold Calling

• Automotive Repair

• Suspension

• Mechanic Experience

• Underwriting

• Analysis Skills

• Oil Change

• Management

• Brake Repair

• Customer Service

• Microsoft Word

• Warehouse Experience

• Data Entry

• Financial services

• Time management

• Typing

• Quality Assurance

• Customer support

• Communication skills

• Research

• English

• Quality Control

• Van driver

Additional Information

Skills

● Excellent investigative, analytical and mathematical skills.

● Good oral and written communication skills.

● Good organizational skills with the ability to multi-task and react quickly in a fast paced environment.

● Interpersonal skills necessary to promote a cooperative team environment and provide good customer

service.

● Intermediate computer skills including the ability to navigate multiple windows and applications and utilize

search tools to find information.

● Good negotiation and relationship building skills

● Microsoft Office Suite 2010

● Supervisory and money management practices

● Intermediate electrical and plumbing skills

● OSHA Certified Forklift Operator

Contact this candidate