PATRICK A. HARRISON CFE,FMP
Sr. Executive Business Leader Operations Specialist
Professional Summary
An experienced senior level executive with progressive leadership experience in high volume complex food and business operations.An accomplished leader with keen insight in the areas of planning, development, and systems implementation. Contact:
Email:ad2lel@r.postjobfree.com
Ph:404-***-**** Smyrna,Georgia
Leadership Strengths
● 20 years Leader Coaching
● 20 years Mentoring & Training
● CBMC Certified Team Leader
● Transformational Style
● Training & Developing
Southwest FoodService Excellence,Atlanta, Georgia Nov 2022-Present Senior District General Manager
● Recruited to serve as an interim Sr.District General Manager with hopes of driving operational improvements, developing central leadership and increasing student participation rates across the school district.
● In this role In conjunction with the Resident Vice President, I oversee a 20-person operations leadership team responsible for 74+ K12 foodservice operations consisting of public and charter schools. Work collaboratively with HR, Field Operations and Corporate Innovation teams to successfully execute strategies.
● Sets strategy and drive segment initiatives, develops standards and operations playbooks into the existing business through supporting networks, delivering efficiencies and aligning segment and organizational alignment to the strategy.Through effective coaching and team building, spearheads necessary change and creates a culture where change is embraced and operationalized.
Sodexo Magic-Atlanta, Georgia Jan 2022-Dec 2022
General Manager, Delta Sky Clubs
● Tasked with the daily oversight of providing premium food and beverage services operations at the Delta Airlines Flagship, B-18 Sky Club.
● By aligning with the mission, commitment and values of Delta, I was able to revitalize a struggling management team by displaying and demonstrating the importance of operational excellence, cultivating employee engagement, and strategic coaching practices.
● To increase and continue guest satisfaction, our team plans and executes weekly, and monthly themed chef tables from participating 5 star chef driven concepts.Currently experiencing 30k guests per week with a managed volume of $60mm a year.
Compass Group-Atlanta, Georgia Nov 2020 Jan 2022 Director,Dining Regional Task Force
● Supported and directed all aspects of several Senior Living food and beverage operations.Oversaw the menu planning, preparation and presentation of food and services, with adherence to Compass quality and safety standards.
● Trained and developed Chefs and managers,overseesall P&L, staffing, budgets and client billing.Assisted with the opening of new business and projects.
Business Experience
● Independent Consulting
● Quality Control & Analysis
● Opening New Business
● QBR, RFP Experience
● Underperforming Action Plans
● Special Projects
● Department Restructuring
Certifications
● Food Protection Mgr(CFPM)
● Certified Food Executive (CFE)
● Food Mgt Professional (FMP)
● People Mgt.Certificate(ACF)
● Serve Safe Certified Manager
Education / Training
● AA Culinary Arts.
● US Army Culinary School
● US Army Nutrition
● Coaching Essentials
● Sodexo Management Univ.
● Diversity & Inclusion,Sodexo
● Hardwiring Excellence,Emory
Additional Skills
● Skilled at getting the best results
out of those under my leadership.
● Experienced in Project
Management and effective team
management.
● Proficiency in using the Microsoft
Suite
● Ability to analyze and revise
operating practices to improve
operational efficiency.
● Excellent written and
communication skills.
● Excellent organizational skills
with passionate dedication to
timely project completion.
Summit Food Services-Atlanta,Georgia Jan 2019 Oct2020 District Manager / Client Executive
● Led 12 food service units totaling $6 million in managed volume. Consistently exceeded expectations by generating valuable dining solutions,excellent service execution and commitment to clients mission.
● Through rapport building, employee conversations, and visual indicators,was able to independently uncover and recommend strategies and suggestions for improvement to line level and management personnel on deviations and opportunities within each unit's operations. Sodexo Corporate ServicesAtlanta, Georgia Dec 2015 Jan 2019 Area Manager / General Manager / Executive Chef
● Oversaw $13M in managed volume for 20 K-12 units with 20 managers and 200 staff. Supported the Executive Director and Regional Manager in maintaining the financial security of the nutritional compliance.
● Oversaw Micro Markets; Starbucks; catering services for multiple locations. Developed and delivered quarterly business presentations to update clients at the executive level. Managed high end client relations and overseeing services at corporate headquarters of Fiserv and Delta Airlines. Hilton Hotels & ResortsCollege Park,GeorgiaOct 2012 Dec 2015 Assistant Director Food & Beverage/Executive Chef
● Directed all culinary operations in 280 room full service hotel. Gave oversight and direction to restaurant and banquet service staff in absence of director. Provided hands-on expertise in areas that included menu planning, cost control,analysis, staffing, budgeting, and marketing.
● Accountable for all menu/recipe development and food production procedures at every stage.Ensured quality and consistency in all items mentioned on the menu. Maintained food cost of 22% while still providing maximum value.
Relevant Experience:
Hotel F&B
Crown Plaza-F&B Dir 2004/2007
Hyatt Regency-Outlets Mgr 2002
Hilton Hotels- Chef/F&B 1999-2001
Wynndham-Exec. Chef 1997-1999
Career Highlights:
1997-Part of Culinary team for
Tiger Woods first Masters win
1997-Hertz Corporation
2003-House Chef / CBS Sports
Non-Profit Experience
Leadership Coach
● Builds Teams of Development
Coaches and Facilitators.
Functions as overall leader of 25
group leaders in the successful
completion of their day-to-day
duties and responsibilities.
● Entrusted with the responsibility
of developing new leaders and
processes that help people take
their next steps.Organizes, trains,
recruits, schedules support
volunteers.