Customer Service Outside Sales
Resume:
RICHARD VAN PELT
Waukee, IA *****
********@***.***
Authorized to work in the US for any employer Work Experience
Roofing Consultant
Apple Roofing
May 2021 to Present
Cold call and obtain leads by referral and call in leads. Inspect all of property for damages, current and possible future leaks. Share ideas and recommendations with homeowners and work together on repair/replacement goals. Place material orders and schedule. Project manage the build and inspect work after completion. Collect any balance due.
Detention officer
Polk County Sheriffs Office April 2019 to July 2021
Normally work alone in inmate open housing units with up to 64 jail inmates. Also work in Booking, Intake, Medical Holding, Area Controls and Hospital Guard Watches. In charge of watching for inmate safety, suicide prevention, security, organization and some council.
Trained with tasers, OC Freeze + pepper spray and self defense with Martial Arts background.
Owner
MVP Fence Company - Des Moines, IA March 1991 to Present
Owned and operated MVP Fence Company from 1991 to present. Still do it part time with no advertising. Sales, hiring, terminating, purchasing, installation, payroll, estimates, invoices, collection, and customer service.
Education
Bachelor's in Education
Simpson College - Indianola, IA
1977 to May 1981 Skills
• Management
• Time Management (10+ years) • Law Enforcement (2 years)
• Security (2 years)
• Computer Skills • Loss Prevention • Data Entry
• CCTV
• Mechanical knowledge
• Outside sales (10+ years)
• Sales (10+ years)
• Construction (10+ years)
• Cash Handling
• Surveillance
• Conflict Management
• Purchasing (10+ years)
• Recruiting
• Account Management
• Typing
• Sales Management
• Negotiation
• Inside sales
• Business development (10+ years)
• Operations management (10+ years) • Human resources (10+ years)
• Leadership
• Writing skills
• Retail sales
Certifications and Licenses
First Aid Certification
May 2021 to May 2026
First aid and CPR
CPR Certification
Assessments
Verbal Communication — Highly Proficient
October 2019
Speaking clearly, correctly, and concisely Full results: Highly Proficient
Sales skills — Proficient
May 2021
Influencing and negotiating with customers Full results: Proficient
Outside sales — Proficient
May 2021
Understanding and responding appropriately in sales scenarios, and performing common sales calculations
Full results: Proficient
Advanced attention to detail — Proficient
June 2021
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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