BILLIE B. WRIGHT

PEOPLE & TALENT LEADER

Austin, TX Metro Area 254-***-**** ad2lbx@r.postjobfree.com https://www.linkedin.com/in/billie-wright https://billiewright32.wixsite.com/mysite-1 SERVANT LEADER VISIONARY STRATEGIC ENTREPRENEURIAL HUMAN CENTERED DEIB ADVOCATE & ALLY PROFESSIONAL SUMMARY – Accomplished and forward-thinking Human Resources and operations strategic leader with over 20 years of extensive and progressively responsible experience. This includes a decade of executive and senior-level leadership, demonstrating expertise in leading teams, shaping HR functions, and fostering positive work environments. Highly skilled in aligning policies and practices with business needs, strategic planning, and collective bargaining. A goal-oriented, results-driven, and player-coach professional dedicated to enhancing talent efforts and delivering organizational and HR initiatives, plans, programs, and systems. Committed to ensuring regulatory compliance and bolstering organizational effectiveness. Adept at navigating highly matrixed, multigenerational diverse workforces, and geographically dispersed remote work settings. Proficient in handling sensitive and confidential information with discretion. EXPERT LEVEL SKILLS & COMPETENCIES

Budget & Financial Acumen

Employee Engagement/Relations

Employment Law Compliance

Executive Leadership

HR Strategic Leadership

Nonprofit Leadership

Microsoft Office/Google Suite

Organizational Development

Performance Management

Relationship Management

Training & Development

Workforce Planning

PROFESSIONAL EXPERIENCE

AUSTIN SHRM – AUSTIN, TX JANUARY 2022 - PRESENT

Immediate Past President, Board of Directors

• Serves as key strategic advisor to the President, President Elect and Board members on best and past practices, general operations and other matters in accordance with chapter bylaws.

2023 President: Led the initiation and execution of innovative strategies, policies and fundraising initiatives aimed at establishing and attaining long-term business goals. Implementing strategic cost management initiatives, increased financial reserves by 26% and sponsorship revenue by 9%. Implementing a new membership model increased professional membership by 19%.

2022 President Elect: Assisted the President with overseeing the activities of the chapter. Assumed and performed all Presidential responsibilities in the absence of the President.

THE UNIVERSITY CO-OPERATIVE – AUSTIN, TX JULY 2023 – OCTOBER 2023 Vice President, Human Resources

• Functioned as a crucial strategic partner and advisor to the President/CEO, crafting and executing talent management strategies aligned with the organization's business needs.

• Directed all HR activities, operations, and strategic initiatives, emphasizing learning and development, employee engagement, and performance management.

• Improved HR efficiencies by restructuring and streamlining policy procedures and introduced HR process automation to enhance employee engagement while ensuring compliance with local, state, and federal laws and requirements.

• Oversaw the complete employee lifecycle, encompassing recruitment, onboarding/offboarding, orientation, and managing employee relations.

• Using an ERP, managed the creation and execution of compensation and benefits programs, consistently evaluating the competitiveness to ensure equity.

THE LENEKER TEAM – REMOTE MAY 2021 – JUNE 2023

Leadership Coach and Consultant

• In a remote environment, delivered over 300 hours of coaching and resources to executive and senior-level clients, yielding enhanced leadership capabilities, improved team performance, and increased employee engagement. EDUCATION & CERTIFICATIONS

• Master of Science – Management and Leadership Western Governors University

• Bachelor of Science – Human Resources Management Western Governors University

• Professional in HR (PHR & SHRM-CP)

• Change Management Practitioner (ADKAR); Certified Project Officer (CPO); Coaching Certification; DEI in the Workplace Certification SIGNATURE ACHIEVEMENTS

• Serves on the DEI Advisory Board for the largest HR professional social network (HR.com), contributing to research on the Future of DEI.

• Received the prestigious Governors Leadership Award for my efforts to improve employee engagement and culture.

• Named 23 Top Mentors 2023 by professional mentorship organization, UpNotch.

• Provided leadership, guidance and direction on the WA State Governor’s Committee on Disability Issues and Affairs providing statewide advocacy to empower people in the disability community. 2

• Addressed skill gaps, improved performance, and built capabilities through personalized coaching, feedback, assessment debriefs, 360 debriefs, and consultancy in diverse leadership development areas.

• Supported clients in creating tailored internal strategies, training programs and workshops for leadership and personal development, contributing to the promotion and enhancement of leadership skills within the existing workforce. NAVA PBC – REMOTE NOVEMBER 2021 – SEPTEMBER 2022 Vice President, People Operations

• Serving as a key strategic partner and member of the Executive Leadership team, led the formulation, execution, and management of the people, talent, and culture strategy for the organization.

• Served as primary negotiator during collective bargaining discussions, fostering positive labor/management relations.

• Enhanced remote hiring processes by optimizing the interviewing process, resulting in a 62% reduction in time-to-fill, thereby improving recruitment processes, retention, and employee engagement.

• Integrated HR technology to support a geographically dispersed team, deployed an HRIS, and streamlined employee onboarding/offboarding, enhancing efficiencies, engagement, and productivity.

• Introduced a talent acquisition dashboard to monitor key performance indicators (KPIs) and implemented a learning and development training academy that catered to the needs of a fully geographically dispersed workforce. WA STATE EMPLOYMENT SECURITY DEPARTMENT – OLYMPIA, WA OCTOBER 2018 – DECEMBER 2019 Chief Human Resources Officer

• Functioning as a strategic advisor and thought partner to the Commissioner/CEO and as a valued member of the Executive Leadership team, played a pivotal role in defining and executing the comprehensive HR strategy, in alignment with the business strategy.

• Directed a team of 65 HR professionals across 15 unique HR functions, managing a departmental budget of $10M.

• Applied data-driven insights to monitor relevant metrics and key performance indicators, addressing employee and operational needs in alignment with business objectives and initiatives.

• Functioned as the agency's sole point of contact with the State Attorney General's Office for all people-related, collective bargaining unit, and other legal and liability issues.

• Key collaborator on the staffing and deployment of 300 employees for Washington State’s statewide Paid Family Medical Leave program. WA STATE DEPARTMENT OF LABOR AND INDUSTRIES – OLYMPIA, WA JANUARY 2018 – SEPTEMBER 2018 Director of Human Resources

• Serving as a trusted strategic thought partner and advisor on the Executive Leadership team, managed a team of 60 HR professionals across 12 distinct HR functions.

• Overseeing a $6M budget, played a central role in developing and implementing organizational HR practices and programs aimed at maximizing employee performance, engagement, and retention.

• Directed the labor relations department with a focus on cultivating positive labor/management relations and partnership programs.

• Successfully represented the agency in EEOC hearings and arbitrations, resulting in zero monetary impact on the organization.

• Directed the operations and implementation of diversity programs, HR initiatives, employee resource groups, and training efforts, leading to multiple statewide Gubernatorial recognitions.

• Significantly contributed to the implementation of Washington State's statewide Paid Sick Leave law, playing a pivotal role in its successful execution.

WA STATE EMPLOYMENT SECURITY DEPARTMENT – OLYMPIA, WA SEPTEMBER 2014 – DECEMBER 2017 Chief Learning Officer

• As a member of the HR Executive Leadership team, led the comprehensive learning strategy and program operations, including employee and leadership development, employee engagement, performance management, change management, and diversity and inclusion initiatives.

• Conducted analysis of learning needs, developed targeted training programs aligned with organizational goals, and utilized relevant metrics and data to drive team development and performance.

• Implemented and managed succession planning, along with end-to-end executive coaching, mentorship, and leadership development programs for executive leaders, senior managers, and early-stage leaders.

• Orchestrated the annual employee engagement statewide survey process, employing various analytical and statistical solutions optimizing survey results by 38% and enhancing employee engagement.

• Applying a human-centered approach, used change management process to support the successful replacement and implementation of three major information technology systems in an ever-evolving work environment.

• Drove departmental performance and achieved service levels by conducting focused team development workshops, providing structured coaching, and managing enterprise targets.

HILL COUNTRY TRANSIT – BELTON, TX JANUARY 2014 – AUGUST 2014 Director of Human Resources

• As a crucial strategic partner and integral member of the Operations Leadership Team, played a central role in developing and improving HR services to ensure alignment with the overall business strategy.

• Administered all HR programs and operations, including EEO/affirmative action plans, policies, and procedures to ensure adherence to local, state, and federal laws.

• Maintained optimal staffing levels by monitoring vacancies and spearheading the hiring process, which encompassed employment verification, employee relations investigations, criminal background checks, and onboarding.

• Collaborated with management on performance evaluations, supervisory practices, dispute resolution, disciplinary issues and investigations of misconduct.

• Structured compensation and benefits in accordance with market conditions and budget constraints to attract and retain top talent. ADDITIONAL WORK HISTORY: Sr. HR Consultant/Employment Security Department (2007-2010) HR Professional/Burkhardt Dental Supply (2006) Training Manager/City of Killeen (2001-2004)

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