Resume

Entry-level Information Security

Location:

Clayton, NC

Posted:

January 09, 2024

Contact this candidate

Resume:

Steven Walker

United States

ad2lbv@r.postjobfree.com

www.linkedin.com/in/groupwalker

Summary

• I am an articulate business executive equipped with exceptional aptitude for developing and implementing effective growth-oriented strategies to drive positive change and expedite overall organizational progress.

• Throughout my career, I have been quite well-versed in spearheading high-value projects / programs from inception to successful completion within defined time frames and budgetary constraints; targeting to achieve high profitability, cost reduction, and improve operating margins.

• I can confidently present myself as a people-focused individual, proficient in identifying diverse issues and deploying corrective measures accordingly.

• A successful track record in developing and maintaining relationships with stakeholders, top-ranking officials, and key parties to facilitate informed decision-making process and ensure accomplishment of valuable goals.

• Instrumental in carrying out end-to-end facets of varied HR duties included employee / staff management, conflict resolution, candidate interviews, orientations, and team training and development.

• Moreover, I am adept at developing and executing effective improvement plans based on organizational standards and goals.

• Last but not least, I have the capability of operating in challenging environments with proactive and collaborative demeanor.

Licenses & Certifications

Certified Supply Chain Manager - Six Sigma Global Institute – ID #60619845

Google Data Analytics Certificate - Coursera ID# https://coursera.org/verify/professional-cert/4KNTV7AAPDPV

Networking Basics – Cisco https://www.credly.com/badges/2494df48-f3cc-432a-ad24-8cb635ad57f1/public_url

Introduction to Cybersecurity - Cisco https://www.credly.com/badges/a7dc8cdc-6ebc-4962-8de1- ed161d88ab67/public_url

ITIL Foundations Certification in IT Service Management - ITIL Exam ID 42694

Dell Foundation 2010 Desktops

DCSE Cert ID 3016

Dell Foundations 2010 Portables

DCSE Cert ID 2003

Microsoft Window - Dell

DCSE Cert ID 3086

Dell Onsite Troubleshooting

DCSE Cert ID 3028

BASIC LAW ENFORCEMENT - The State of Georgia Peace Officer Standards and Training Council

PBLE020680S

Experience

Manager Of Yard Operations

Union Pacific Railroad

Jul 2021 - Present (2 years 6 months)

Orchestrate and lead all railroad activities and personnel within intermodal facility in order to fulfill customer commitments and company goals. Coordinate closely with multiple Union Pacific departments and outside agencies for accomplishment of key tasks. Uphold continuous and timely train operations and lift on / off procedures by effectively managing terminal crew rotations. Manage numerous HR policies and procedures as well as union contracts. Engage with agreement and non-agreement employees along with dealing with vendor contracts, involving various vendors supporting the

operations of rail yards such as fueling companies, truck hostlers, crane operators, generator vendors-building size, and day-to-day service industries.

Key Highlights:

• Established safe and injury-free workplace by incorporating safety programs and initiatives for terminal personnel.

• Ensured readiness of terminal assets and all equipment to meet customer commitments and asset management objectives.

• Fostered and fortified relationships with internal departments and external partners to efficiently respond to customer needs, resolve issues, and convey updates to customers.

• Conduct cross-functional meetings to coordinate daily, weekly, and monthly activities throughout the terminal to ensure all performance measures are within corporate and federal compliance.

• Analysis data to predict and develop team cohesion and to meet organizational KPI’s

Yard Master

Supervise all events and activities of rail yards along with initiating prompt and necessary action asper requirements. Track performance of yard workers and conductors. Facilitate trains to reach yard by operating numerous yard track switches. Monitor release of train orders along with conducting pre-and post-dispatch inspection. Oversee freight movement and deliver status updates. Carry out multiple railroad yard activities including inbounding / out-bounding trains and loading / unloading of cars.

Transportation & Parking Specialist / Operations & Maintenance Coordinator

Emory University

Aug 2010 - Jun 2021 (10 years 11 months)

While acting as Parking Specialist / Operations & Maintenance Coordinator, I used to cover for Operations Manager during leave / absence. I tracked and analyzed vendor activities and performance in accordance with plans while ensuring compliance and affirming priorities. Facilitated formulation and incorporation of standard operating procedures along with assessing root causes. Administered preparation of equipment for

maintenance activities, including creating work requests, issuing clearances, configuring equipment alignment, and supporting operational activities. Identified damaged /unusable space and deployed corrective measures. Provided instructions to vendors and contractors ‘staff for access to roadways throughout campus during events, building maintenance, construction, and roadwork. Engaged with Transportation and Parking Office staff, campus event manager, and individual university division to arrange and manage campus events, construction projects, and vendor traffic. Planned arrival and departure routes for expedient ingress and egress of Emory University guests in safe manner.

Below mentioned are few of my valuable accomplishments:

• Interpreted technical content into formats of plain language and easy to comprehend.

• Ensured compliance with Emory University Health and Safety Office policies as well as Federal, State, and Local safety / environmental laws and regulations.

• Optimized unit impacts of scheduling equipment and delivered data to leadership teams for day/week-ahead operations.

• Established procedures aimed at enabling Transportation and Parking Services assets to operate efficiently with optimum results while adhering to safety and environmental compliance.

• Promoted teamwork and coordination among departments and employees to achieve all performance goals.

• Provided proactive support for Preventive Maintenance (PM) program.

• Devised inventory control systems intended for departmental assets and storage areas.

Cyber Security - Internship

Emory University

Oct 2012 - Dec 2013 (1 year 3 months)

Engaged as an Information Security Intern, actively contributing to the enhancement of cybersecurity frameworks. Assisted in the development and review of information security policies, processes, and procedures, cultivating a comprehensive understanding of industry best practices. Supported in the creation of educational materials to promote information security awareness across the organization. Conducted testing and evaluation of enterprise security audit software, gaining hands-on experience in system analysis and risk assessment. Proficiently employed automated tools to reinforce Information Security functions and participated in data analysis, report generation, and status report compilation for managerial review. Embraced a dynamic learning environment to acquire practical skills and insight into Information Security operations.

Satellite Technician

MASTEC Inc., Advanced Technologies

Jul 2007 - May 2010 (2 years 11 months)

Customer Service: Excellent customer service was provided by addressing inquiries, explaining services, and guiding users on system usage.

Compliance: Safety standards, regulations, and company policies were adhered to during installation and maintenance procedures.

Documentation: Accurate records of installations, repairs, and equipment inventory were maintained.

Technical Expertise: Proficiency was demonstrated in installing and configuring satellite TV systems, including dish alignment, cabling, and equipment setup.

Troubleshooting Skills: The ability to diagnose and resolve technical issues related to satellite signal, connectivity, or equipment malfunction was.

Customer Service: Utilized effective communication skills to interact with customers, understand their needs, and provide guidance on system usage.

Attention to Detail: Precision was exercised in aligning satellite dishes and connecting cables to ensure optimal signal strength and system functionality.

Adaptability: Capability was demonstrated to work in various weather conditions and handle physical tasks related to installation and maintenance.

Compliance and Safety: Knowledge of safety protocols and regulations ensured that installations were performed securely and in accordance with industry standards.

Owner & Vice President Business Operations

Sentinel Protective Services, Inc.

Nov 2003 - Oct 2008 (5 years)

Developed and implemented operational strategies aligned with the company's overarching objectives.

Spearheaded initiatives aimed at enhancing operational efficiency while upholding top-tier service standards.

Leadership and Team Management: Guided and led operational teams, fostering a culture of excellence and collaboration.

Recruited, trained, and cultivated a high-performing operations team.

Process Improvement:

Enhanced and streamlined operational processes to maximize productivity and profitability.

Client Relations Management: Fostered and maintained robust client relationships, ensuring satisfaction and retention.

Collaborated with sales and business development teams to exceed client expectations and secure new opportunities.

Financial Oversight: Effectively managed operational budgets and resources, optimizing spending while ensuring quality service delivery.

Monitored financial performance, implementing corrective measures as needed.

Compliance and Risk Management:

Developed and executed risk management strategies to mitigate potential threats.

Strategic Planning: Contributed to long-term strategic planning, identifying growth opportunities and avenues for improvement.

Collaborated closely with executive leadership to align operational strategies with the company's overall goals.

Supervisory and Staff Management: Organized, oversaw, and assessed the work of security supervisors and staff.

Collaborated with supervisors to develop and monitor work plans, achieving set goals and objectives.

Supervised, implemented, and evaluated plans and procedures to meet company goals and standards.

Provided day-to-day leadership, fostering a high-performance, customer-centric work environment that aligned with both company and client expectations.

Set performance targets, offered coaching for improvement, and recognized exceptional performance, while also addressing performance gaps in line with company policies and labor laws, subject to management approval.

Police Officer

Georgia State University

May 2001 - Aug 2004 (3 years 4 months)

Patrolled assigned area, drives patrol vehicle or walks. Observes patrolled area for suspicious, disorderly, or illegal activities, stolen vehicles, missing persons, and road hazards, reports road hazards to proper authority. Furnishes proper information and/or assistance to anyone requesting or requiring same. Communicates with dispatcher via PA radio; mediates domestic & neighborhood disputes; interviews witnesses, complainants, accused suspects; interacts with members of the business community and the public. Responds to emergency dispatch calls. Assists emergency personnel with moving subjects; removes accident victims to safety. Administers first aid methods and procedures. Investigates traffic accidents, public complaints, crime scenes, emergency situations; records facts; locates and preserves evidence. Responds to physical attacks, applying force & physical restraint to dangerous animals or people; arrests and processes accused suspects; takes photo and fingerprints. Operates specialized equipment to measure blood alcohol level (BAC), secure evidence. Operates firearms, as necessary. Issues warrants and citations. Compiles accident, arrest, criminal complaint, and preliminary investigation reports. Attends meetings, mandatory training, and educational seminars.

Record Telecommunications Supervisor, Sergeant / E-5

US Army

Oct 1987 - Oct 1996 (9 years 1 month)

Supervised switching center operations in a switching center; supervised switching center operations to include console, traffic service operations, programming, technical control, and methods and results activity; assisted in the receipt, examination and disposition of data communications switching center equipment, associated hardware, software and classified material; facilitated routing traffic by coordination with various organizations and other stations; coordinated maintenance personnel in equipment phase-down in event of power or air-condition failure, and equipment maintenance activities; supervised administrative and transmission physical security activities required by regulations and communications directives; corrected discrepancies and faulty work practice; prepared, conducted, and supervised on-the-job training; prepares and

submits reports on circuit outage, equipment outage, traffic statistics, software, hardware deficiencies, program patches, circuit restoring actions, procedural problems and other required reports; conducted instructions on installation emergency instructions; supervised all aspects of the operations of the switching center; employed regulations and directives applicable to data communication system operations; assisted in problem solving pertinent to programming, tributaries, equipment, maintenance and administration of data communications systems; prepared reports and provides technical information on cryptographic and data communication center operations to command and staff sections; performed routine and emergency destruction of cryptographic and classified material in accordance with regulations; prepared system flow of data to and from digital computers connected to electromechanical devices; performed operator functions for offline message processors/teletypewriters; determined installation message handling efficiency with statistics as required

Criminal Investigator, Sergeant / E-5

US Army

Oct 1993 - Jan 1996 (2 years 4 months)

•Obtained and verified evidence by interviewing and observing suspects and witnesses, or by analyzing records.

• Recorded evidence and documents, using equipment such as cameras and photocopy machines.

• Examined records in order to locate links in chains of evidence or information.

• Prepared reports that detail investigation findings.

• Collaborated with other offices and agencies in order to exchange information and coordinate activities.

• Determined scope, timing, and direction of investigations.

• Testified before grand juries concerning criminal activity investigations.

• Analyzed evidence in laboratories, or in the field.

• Investigated organized crime, public corruption, financial crime, copyright infringement, civil rights violations, bank robbery, extortion, kidnapping, and other violations of federal or state statutes.

• Identified case issues and evidence needed, based on analysis of charges, complaints, or allegations of law violations.

Knowledge

Law and Government — Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.

Public Safety and Security — Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.

Psychology — Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.

Customer and Personal Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

Education

Colorado Technical University

Master’s Degree, Master of Science in Management - Information System Security

2014 - 2016

MSM- ISS program competencies:

Plan projects effectively and successfully, taking into consideration the quadruple constraints of time, cost, resources, and specifications.

Develop from the basic project plan a work-breakdown structure to the lowest granularity permitted by cost.

Determine and calculate project risks according to classical risk analysis.

Plan and manage contractual purchasing issues, including, procurement and supply,

outsourcing and just-in-time acquisition

Evaluate and present project objectives, requirements, scope, and budgeting effectively to upper management.

Define technical requirements for the implementation of an effective security infrastructure.

Identify and describe the impact of implementing security components at all OSI layers.

Develop effective enterprise level security policies, standards, and procedures.

Identify and develop necessary enterprise/government systems certification and accreditation procedures.

Point University

Bachelor of Science (B.S.), Management

2009 - 2011

Entrepreneurship Emphasis: Learn how to plan new ventures in both the for-profit and social entrepreneurship avenues.

General Management Emphasis: Gain a wide exposure to diverse management areas.

Human Resources Emphasis: Learn how to select, assess, and reward employees; oversee organizational leadership; and ensure legal compliance.

International Management Emphasis: Discover what it entails for individuals and corporations to manage across national boundaries.

Management Information Systems Emphasis: Focus on information systems concepts and their applications in business.

Operations Emphasis: Take the opportunity to understand strategy, design, planning and control in both manufacturing and service organizations.

Supply Chain Emphasis: Discover how to follow the intricate and complicated design, planning, control, and improvement of supply chains in organizations.