Diego Lopez-Crane

Overland Park, KS *****

ad2la5@r.postjobfree.com

+1-607-***-****

Operations Administrator with a proven track record of implementing process improvements and managing projects from conception to completion. Proficient in project management, procurement, and accounts management. Strong communication skills and experience working in cross-functional teams.

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Operations Administrator

KC Electrical Contractor - Kansas City, MO

September 2022 to Present

• Implemented and oversaw migration and training to new CRM, BI Reporting, and Dispatch Software Suite.

• Account Management, weekly stakeholder progress reporting & client communications for signed projects.

• Invoice Generation & Accounts Receivable for commercial and residential projects

• Accounts Payable, Inventory & Supply Chain Management, Project Material Ordering & Sourcing,

• Process Development & Improvement, Timecard review, administrative functions & Operations P&L Reporting to Ownership.

Dance Instructor

DJLC Studios - Dance Floor

Present

• Cornell University: Ballroom Instructor

• West Coast Swing Dance Network

• Monthly DJ For Westie Night.

• Dancer on “Ask me to Dance” Movie, 2020

Property Manager

Extra Space Storage - Overland Park, KS

March 2022 to September 2022

• Managed daily operations of the storage facility

• Conducted leasing activities and customer service

• Coordination of facility maintenance

Member Relationship Specialist

CFCU Community Credit Union

December 2020 to February 2022

• Entrusted with branch key, codes,TCR & ATM refilling, and cash shipments.

• Performed account opening/closing, maintenance & fraud dispute, compliance reviews, product changes, cross-selling, referrals,

• credit & loan applications.

Connectivity Store Manager

MarketSource

January 2019 to December 2020

Lead employee training including sales coaching & role-playing scenarios.

Cross-selling and mobile contract activations.

Inventory and schedule management.

Guest Service Supervisor

Hotel Ithaca

January 2018 to December 2019

• Front Desk Supervisor

• Accounts Payable Accounting.

• Night Audit & Accounts Receivable.

Merchandising Supervisor

Captivating Clay Creations

January 2009 to 2019

• Retail Merchandising Setup.

• Financial Recordkeeping.

• Sales.

Environmental Health and Safety Manager

Ithaca Paintball

January 2012 to December 2018

• Organized & guided groups as large as 50 people of all ages.

• Performed safety briefings and monitored the compliance of patrons.

• Refereed games & ensured a positive friendly environment for all patrons.

• Experience communicating with multiple dynamic groups and prioritizing the needs of multiple parties.

• Coached Cornell's Paintball Team.

Cellular Sales Expert

BestBuy Mobile, Connectivity

January 2013 to December 2016

• Advanced Sales training seminars & accreditation through “Renew Blue Program”.

• Gold Level Connectivity Expert.

• Excelled in Customer Relations, received consistently positive reviews and repeat customers.

• 3+ years of technical sales, advanced knowledge of mobile networking & consumer electronics, including AV equipment.

Education

Associate in Science (AS) in Engineering Science

Tompkins Cortland Community College

2017

Advanced Designation Diploma in Engineering

Ithaca Senior High School - Ithaca, NY

2015

Skills

• Spanish

• PLTW Engineering Degree

• Office Skills GSuite

• SAP

• 3D modeling

• Jr Financial Accounting

• Jr Programming(Python, Kotlin, HTML)

• Photoshop

• Photography

• Marketing Design

• Systems Engineering &

Organization skills

• Project Management

• Employee Training Leadership

• Classroom Teaching.

• SAP CRM

• Accounts Receivable

• Schedule Management

• Property Management

• Accounts Payable

• Computer Networking

• Guest Services

• Budgeting

• Technical Support

• Compliance management

• Training & development

• Supervising experience

• Sales

• Retail sales

• Inside sales

• Management

• Account analysis

• Accounts payable

• Process Improvement

• Financial Services

• Quality Assurance

• Business Analysis

• Financial Report Writing

• Forecasting

• Supply chain

• Human resources

• General ledger accounting

• UI

• Bank Reconciliation

• Journal Entries

• Project Implementation

• Financial Analysis

• Pricing

• Account Reconciliation

• Profit & Loss

Languages

• Spanish - Fluent

Certifications and Licenses

PLTW Advanced Designation Engineering Diploma

Present

Additional Information

Thank you for your time.

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