Joanne Dipietrantonio
Joliet, IL 60435
ad2l9s@r.postjobfree.com
Education
●Joliet Junior College - Associate Degree in Business
Work Experience:
Billing Physician Charges/ Patient insurance
Edwards Imaging
Feb 2022 to March 22.
●Verifying Insurance benefits, process authorization for XRAY, MRI and Scans
●Worked on co-pays and processed documents to the insurance companies.
●Medical billing and follow up on claim
●Billed Commercial and Managed care Billing
●Pre registering patient for medical testing
● Insurance verification
●Medical Insurance billing: billed patient claim. Commercial plans. Managed care plans, Medicare and Medicaid billing.
●Medicaid billing: process claim thru Medicaid billing systems.
●Verify insurance eligibility
●Medical record
● Pulling file for physician
● Copying medical records
●Worked with Clients such as Cadence Health, Silver Cross Hospital, Aunt Martha’s Clinic, Vein Clinic of America, Edward Hospital, IKS, and Edward Imaging
IKS
Nov 2021 to Jan 2022
●Medical billing, post doctor charges,
●Billed doctor’s charge
●Insurance verification
●Commercial plans
●HMO plans
●Medicare and Medicaid billing
●Secondary billing
Northwestern Clinic
Warrenville, IL
Jan 2020 to Sept 2021
●Answer patient calls, Schedule MRI and SCAN, Verify Insurance, Message to Doctors and Nurses.
●Answered Incoming Calls
Covelo Group-Amita Hospitals
Aug 2018 to Oct 2019
●Medical billing
●Primary and Secondary Insurance Verification
●Answer inbound call
●Accept co-pay and co-insurance payment
●Accept credit card payment
●Patient finance assistance.
Edward Hospitals
Naperville, Il
March 2017 to June 2018
●Register patient, Demographics, Insurance Information, Patient Benefits,
●Co-pay and Co-insurance payment
●Billed primary and secondary insurance
●Pulled Explanation of Insurance benefits
Aunt Martha Clinic/Receptionist
Sept 2015 to Sept 2016
●Answer phone, pulled patient file, call patient to remind them of their appointment, schedule appointment. Cancel appointment, Patient Co-pay, payment plan.
●Insurance Verification
Cadence Health
Dec 2011 to June 2012
Job Duties:
●Medicaid billing, insurance verification and benefits online and on the phone, answered incoming calls
●Insurance Verification
●Secondary Billing with explanation of benefits.
●Explain charges to the patient.
Vein Clinic
Schaumburg, IL
Oct 2016 to Jan 2017
●Insurance Verification
●Insurance Benefits
●Primary and Secondary billing.
●Pulled explanation of benefits for secondary billing.
●Answer patient
●Made appointments
Medical Receptionist
Provena St. Joseph Clinic - Downers Grove
July 2010 - December 2011
●Answered inbound calls and scheduled appointments.
●Verified insurance to make sure patient information is accurate
●Worked on insurance billing
Patient Finance Representative
University of Chicago Finance Office
February 1990 - April 2010
● Fielded inbound patient calls regarding invoices and patient refunds.
●Data entry of patient information
● Responsible for billing and collecting from all commercial and government insurance agencies.
●Handled all disputes regarding charges, accepted credit card payments and adjusted invoices accordingly.
● Provided explanation of benefits to patients over the phone
●Processed UB92 hospital claim forms daily.
● Mailed and faxed claims while preparing appeal letters, correspondence mail.
●Insured proper contractual adjustment were posted to accounts.
●Knowledge of Medical Terminology.
●Payment Posting
● Primary and Secondary Billing; Medicare and Medicaid Billing
● Oversaw pre-approval for hospital and some inpatient procedures
●Reviewed medical claims and EOB's with no response or denials and followed up with insurance companies.
●Verified insurance coverage.
● Made follow-up calls to patients to insure claims were process correctly.
Customer Service Representative
Cigna Healthcare
September 1989 - February 1990
●Answered inbound calls for customer inquiries.
● Checked status of outstanding HCFA claims and proved followed up with the customers/clients.
● Sent claims back for reprocessing and reviews.