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PEOPLE OPS LEADER, International deliverance of People, Business Ops

Location:
Ashburn, VA
Posted:
January 09, 2024

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Resume:

Andrew A. Huntley, Sr. (prefers Andy)

PMP, CSPO, Six Sigma

Land O’ Lakes, FL 571-***-****

https://www.linkedin.com/in/andyhropsguru https://bit.ly/2HkjNcGmailto:ad2l9o@r.postjobfree.com ad2l9o@r.postjobfree.com

Summary:

With over 20 years of experience in various roles such as Project/ Product Manager, HR Executive, Change or Transformation Management Consultant, and Global Program/Project/PMO Manager, he worked in industries such as nonprofit, financial services, retail, healthcare, government, and pharmaceuticals, with experience in technical production environments and GxP compliance. Seeking to contribute expertise in project and operational technologies, analytics, payroll, benefits, compensation, and administration at numerous other enterprises. Proven track record of optimizing HR/ Financial programs and implementing best practices to drive organizational success using SAP, Workday, NetSuite /Oracle, Microsoft Project, plus Agile Way of thinking and working, and PLC/SDLC methodologies.

Andy has expertise in designing and implementing customer-centric products, moving clients from Waterfall to Agile, managing communications, and owning the vision, mission, goals, roadmaps, and features required for successful project/program execution. He is skilled in building project structures, business continuity programs, workflows, and resource planning. Additionally, his background includes diagnosing and resolving complex system integration issues, implementing change management disciplines, and serving as a transformative HR/People Ops and Business Operations consultant while facilitating all technical and non-technical aspects.

In terms of professional experience, Andy worked as a Project/Program Director, Scrum Product Owner, and PMO Leader at RP One Consulting. He led various projects and programs in different industries, including HR/payroll, timekeeping, employee migrations, retail POS upgrades, and cost allocation mapping. He has experience with SaaS/MCOTS platforms and data migrations, as well as working with clients in compliance with security regulations and compliance with relevant laws and regulations in compensation and payroll matters.

Developed and optimized benefits initiatives, including plan design, vendor management, and leave policies.

Streamlined HR processes and procedures, including employee onboarding, offboarding, and recordkeeping.

Collaborated with cross-functional teams to develop and implement HR policies and programs.

Stays updated with HR best practices and industry developments, aligning HR Operations accordingly. His journeys included employee relations efforts in order to provide guidance to management and employees on performance concerns, conflict resolution, organizational changes, HR policies and procedures, employment/labor laws, EEO, and adverse employment actions to promote a fair and equitable work environment. Assess and address employee engagement, manager education, employee and manager counseling, performance improvement efforts, investigations, policy interpretation and resolution of employee grievances/charges.

Andy has also worked as an SR PM at a statewide agency for Maryland’s Water Commission resetting project management metrics, protecting risk controls, and resource management resetting across the patch. Senior Program manager-consultant at JVS-Boston, an LMS, CRM, and People Ops transformation project for a non-profit organization. He served as an ESG Program manager-consultant at Experian, focusing on Modern Slavery and Carbon Emissions reporting. Other roles include Project Manager - Consultant at Cedar Sinai Hospitals, Project/Program Leader - Consultant at DaVita Kidney Care, Delivery Lead - Consultant at Mary Washington Hospitals, and Business Consultant & PMO Leader at a private Federal Tech firm.

Furthermore, Andy has experience working as the Chief People Officer, Business Analyst, and Digital Scrum Product Owner including at Heroes to Education, a multi-year Federal non-profit/not-for-profit program. He played a crucial role in recreating the HR department, designing Total Rewards and balanced scorecards, implementing CRM/HRMS/ERP platforms, and managing enterprise transformation initiatives.

Skills:

Global Labor/Employee Relations Consulting

People & EMR HRMS/ People Ops Strategist/ T&D

Cross-functional Relationships

HIPPA/ EPIC HRBP/Payroll, ACH

Detailed Work Plans/Schedules, Slack, Zoom, Teams, Meets, SharePoint, Smartsheet

3rd Party Vendors Management

HRMS PM working with CIMS/Workday/Paycom/ADP Workforce Now/ NetSuite/ Insperity/ Sage & Sage Intacct, Power School/ Power BI, SAP, Saba/Yello/Taleo/ Salesforce/ Kronos/ OKTA

MS Office Suite: PowerPoint/Excel/ Project

CAPX, OPEX, cost allocation

Sustainability Reporting

SDLC/Infrastructure w/ COTS/MCOTS & PDLC/PLM, Earned Value reporting.

Req. Gathering/RAG Reporting for Risk, Issue and Decisions Logs management

Agile from Waterfall, AMS Methodologies as Prod Owner &/or Project Manager in digital environments in HRMS like UKG, Oracle/ NetSuite, PeopleSoft, Workday, ADP Workforce Now, SAP, Sandbox, Trello, Atlassian & MS Project tools

Change Management Practitioner using Service NOW

Multiple Global M&A, PM/ People Ops

ERP Integrations experienced lead, Black Baud, Lawson, Kronos, Sage Intacct, Taleo, Ceridian, Paylocity, ADP, Workday, SAP

Data Migration & Warehousing Globally

Global HRS/Fin Serv Implementations/ HR, SOX, & PCI Compliance

Full Life Cycle leadership, mapping, risk management

Some of the projects at RP One Consulting are:

WSSC Water Commission (County govts.) Laurel, MD June 2023 - present

Sr Project Manager/ Agile Product Owner-Enterprise -level special projects

Hired to reimagine this multi-county water and sewer commission’s project management constructs, performance metrics, and processes, especially in risk controls, HRMS, business operations, procurement, security, contracts, and finance with cross training on AGILE way of working. Orchestrate the updating of the project management tools and contemporary process for junior PMs, providing means for JIT project readiness in both Agile and Waterfall environments on Sage, ADP, & ICIMS. Recruiting platforms.

I report to the Director of all Oracle integration and application projects the efforts of these PMs with a specific interest in risk, issues, and milestone mapping development, collaborating on corrective and change management actions while concurrently introducing the non-tech side of the Commission to an Agile way of working.

Citi Bank Tampa, FL June 2023- July 2023

Emergency PM Consultant

On-site hire as backfill to lead HRMS PMO landing of Oracle Finance - payroll. Emergency family matters prevented acceptance of the full-time offer.

JVS-Boston (nonprofit) Boston, MA Aug 2022 - Jan 2023

Sr. Project/Program Manager - Consultant

Sr. Program Manager for LMS, CRM & People Ops in a PLD environment with C-Suite consultation as converting to digital in the Cloud using PLD, Waterfall/SDLC for an MCOTS environment.

Led project and program management initiatives, serving as a Scrum Product Owner

Managed HR, payroll, timekeeping, employee migrations, and Oracle (NetSuite) upgrades migrating from SalesForce while initiating Agile Product Ownership for non-tech side of business.

Experian London, UK Mar 2022 - Aug 2022

ESG Project Manager – PT Consultant

Managed ESG programs for a global FinServ retail company, focusing on Modern Slavery and Carbon Emissions reporting infrastructure.

Provided end-to-end support to the Sustainability Team, utilizing Power BI, Jira, Oracle E-Business, Oracle Finance, and Smartsheet.

Led full lifecycle project management and portfolio management of initiatives in the Compliance portfolio.

Corrected SOX deficiencies and established an infrastructure for future compliance.

Managed budgets and ensured project delivery.

Ahold Delhaize Holland, EU Feb 2022 – May 2022

SAP Payroll and Data Warehouse Migration Sr PM 7 Product Owner

SR PM for final stages of merger of Ahold & Delhaize data migration to SAP Operations for 400k associates across 9 countries. Assisted in conversion from Waterfall to Agile methodology for business side integrating SAP payroll. The new data warehouse in Germany opened on time. The new payroll streams were delayed due to a major SAP software glitch in the data field built for the 200k employees. SAP doesn’t like multiple job locations for employees. My team created an announcement User field using fields in the security platform. Payroll was only delayed by 6 hours. This fix is now used globally across the EU and the US.

Cedars Sinai Hospitals (Hirex) LA, CA Oct 2021 - Jan 2022

Project Manager - Consultant

PM & HRBP for monitoring all Good Practices during large infrastructure & migrations of electronic patient & HR/employee records during a conversion from digital ADP and Salesforce to CLOUD SAP/Kronos and Workday platforms and Microsoft Project for data mapping, logic configuration with Crosswalks on Coupa, testing of millions of bits of personnel data following PMBOK & SDLC/ PLD principles. This effort was during a merger & and acquisition.

Implemented Workday Service Integration with advanced RPA for state-of-the-art invoice capture, our comprehensive solutions take on routine manual processes, streamlining the procure-to-pay process and improving accuracy. And with finance and accounting services delivered directly Workday Financial Management application, providing greater visibility.

Davita Kidney Care Tokyo, JPN-remote Sep 2021 - Oct 2021

Project/Program Leader- Consultant

Led HR data migration from ADP Workforce Now to Workday for the Finance department.

Developed, documented, and launched new investment products via earned value reporting.

Worked remotely from Tokyo, Japan.

Capital Area Paediatrics Oakton, VA Mar 2020 - June 2020

Sr People Ops & PMO Consultant

Collaborated closely with C-Suite in people transformation efforts for Virginia’s largest pediatric practice.

Stabilized people workflows and upgraded the cloud-based ADP WORKFORCE NOW SYSTEM with EPIC for medical staff training.

Improved HR processes and reduced non-productive hours and legal risks.

Augmented HR platform for faster, electronic HR transactions and ensure compliance with GxP standards.

Cross-trained staff on new ADP Workforce Now features.

Mary Washington Hospitals (non-profit) Fredericksburg, VA Nov 2020 - Dec 2020

Delivery lead - Consultant

As Operations/Delivery Digital lead, consolidated 8 HR end-user platforms into SSO on the newly landed WORKDAY & Epic systems for another even larger hospital system. This effort entailed creating an HR ops hub for post-go-live helping 7500 employees navigate the cloud-based Workday platform in HR, HIPAA protection measures, Pharma, Security, Procurement, General, and Techsys lanes of operation.

Private Federal Tech firm (NDA protects the client) Silver Spring, MD Dec 2019 – April 2020

Business Consultant & PMO Agile Leader

Working as Business Consultant & PMO, reported to CEO implementing cloud-based services in Finance, rewrote employee engagement programs, labor relations protocols, procured ICIMS & Insperity COTS HRMS platform with Paylocity ERP, Service Now, with Azure DevOps, Ceridian & Success Factors including Concur, realigned HR mission to federal laws, enhanced budget for allocations, established stakeholder communications, reset EEOC laws in compliance and documentation chain of custody protocols, and updated employee handbook with revised T&D plans. As they moved to the Cloud, introduced NetSuite Cloud data migration for Finance using SCRUM AGILE ALLIANCE methodologies as a Product Owner.

Projects not under the RP One banner:

Heroes to Education Arlington, VA Sep 2018 - present

Chief People Officer, Business Analyst & Digital Scrum Product Owner

(This multi-year DOD program (formerly Troops to Teachers/Troops to Education) is a non-profit merger co-sponsored by various federal agencies, including Veterans Affairs, DOE, DOD, and DOL). Report to CEO.

Created the HR department from scratch and devised organizational plans to merge two non-profits to meet Congressional directives on the CLOUD. For scaled growth up to 500 employees following fed gov. cost allocations for CAPX & OPEX resource planning. Hands-on involved in compliance and support systems of ADA, LOA, Military LOA & FMLA. Plus wrote labor relations and employee engagement using SDLC & PMBOK/Scrum/PLM principles and earned values.

Designed Total Rewards, incentives/work performance measures & applications. Balanced scorecards while setting up case management processes for ADA, FMLA, LOA, time clock, and benefits mgt. and digital conversions.

Created and installed corporate PMO to develop our HR systems and process, talent management/ employee experience, T/D programming, and financial cloud-based platforms that must function in all 50 states via Excel, SalesForce, UKG, Bamboo, and Power School applications. We redesigned Power School as a full-bore applications dev-ops project. All with ZERO dollars spent.

Provided direct “roll-up sleeves” hands-on HR program and project management support for enterprise including sundowning Sage Intacct into two ERP’s, Salesforce and Black Baud. All transformation initiatives and troubleshooting efforts using hybrid Agile, Scrum, and Waterfall approaches.

Landed SaaS HRS/ERP SuccessFactors for multi-state HR leadership with Service Now, within 7 US territories.

Implemented CRM/HRMS/ERP Power School SaaS (with multiple reconfigurations) & Black Baud platforms with heavy Compliance and governance resetting PDLC and PLM principles due to redesign of prior program.

Worked with the programmers to design infrastructure & and interfaces from Success Factors and SAP to Concur and then mapped the SAE (Standard Acct Extract) from Concur to SAP GL with daily RAG updates.

Systems to include SOX compliance after a 48-month vetting process of 150 SaaS/PEO and ASO type HRMS & ERP providers. This included personalized training by each vendor to validate our due diligence.

SME for vendor mgt. processes, compensation, HR compliance with T&D procurement partners, labor relations, employee experience CRM, and Salesforce IT integration.

Highmark Healthcare T/A Retailer Vision Works Eyecare Northern VA Aug 2013 - Aug 2018

Multi-office Program Manager/ Business Analyst/ Clinical Director

(A national health and wellness retail/medical organization as well as the 2nd largest integrated delivery and finance compliance system in America. Annual revenue $22B)

Directed project/operations retail/ medical management including on-site medical device production /Compliance oversight for 100 full optical medical practices involving HRMS/ payroll, timekeeping with UltiPro & Kronos conversion to Workday/Crystal/Taleo over 5 years, and an M/A by an equity group using PLM cycles.

Drove KPIs for sales, loss prevention, and patient care metrics Smartsheet and Power BI.

Led the Interface Design Team to extract necessary employee and patient data out of Success Factors to Workforce using PMBOK & SDLC principles.

Full hardware and software upgrade installs including resource allocation for capital and operational expenditures (OPEX/CAPEX) front and back-end refurbishments of comm and POS systems including ACH & and other payments.

Insurance submissions, including Medicare/ Medicaid, FMLA, LOA, PDO & ADA, lab production & and patient care following GxP standards.

Responsible for effective and efficient clinic operations for sustainability & and governance

Talent point of contact landed Taleo Talent, Crystal, & and migrating from PeopleSoft to Workday for 100 offices.

Identified opportunities to improve clinical retail systems & and budgeting practices which cut inventory loss by a record 75% with effective design hierarchy in Success Factors HRMS system.

Enhanced cross-training, revised communication channels, and improved timekeeping/payroll, recruiting, and applicant tracking methodologies like WorkDay and Taleo.

Created planning systems for multiple northern Va. offices over two years, overcoming legacy platforms during the merger & and acquisition under PLD methodologies for quicker marketing capacities.

Cut employee attrition by 80% via the development of employee engagement & and cross-training programs due to clarity in workflows, employee engagement surveys, and heavy cross-training efforts.

Ruddick Corporation Northern VA Nov 2008 – Nov 2011

Multi-unit Retail Project & HR Manager

(A holding company for Harris Teeter, Inc. a leading regional retail supermarket chain. Annual revenue $1 Billion)

Project & HR manager for 8 full-service grocery stores, 1000 employees.

Oversaw key performance indicators-human resources, warehouse management, inventory control, special store rebuilds projects & customer service metrics for at least 1000 employees during a merger with Kroger Corp. Influenced HR processes management, HRMS, workers compensation, disability, benefits admin, L.O.A., FMLA and ADA processes.

Reduced inventory loss by 25% in each assigned store by implementing industry-best engagement & and accountability practices such as town hall meetings, 1:1 coaching sessions, revising budgets, and cost accounting methodologies during a merger buy-out by Kroger.

Utilized Agile/Waterfall methodologies for process improvements in ACH and other payments and Kronos as a timekeeper/payroll platform.

Lowes Home Improvement WV, VA, MD Nov 2004 – Nov 2008

Store Director & Area HRBP Director

(An American retail company specializing in home improvement. Annual revenue $72B)

Directed daily Store and HR operations for 5 stores for 750 associates and average revenues of $100M.

Oversaw human resource functions for 750 employees using Kronos Timekeeping and Taleo Talent Management system as well as ACH and POS cashpoints and raised inventory loss awareness resulting in a 40% reduction in inventory losses.

Cut employee turnover by 50% via enhanced career pathing and coaching.

Walmart International Leeds, UK (expat) Jan 1993 – Nov 2004

Multinational HR/Operations PMO/Delivery Director

(International arm of WAL * MART retail operations. Annual revenue $400B)

Oversaw M&A of 272 British ASDA locations, reporting to C-level EU Execs, affecting over 100,000 colleagues. Creative program leadership led to saving over £10M in risk/disruption funds which became bonuses for all UK staff.

Successful project integration of Walmart HR/HRMS practices, EU governance procedures, payroll network systems, safety, warehousing & and merchandising protocols, supporting the training/dev ops of 100k associates with monitoring of all EU EMIR/ SOX/GxP equivalent standards.

Helped design and implement all People Ops programs including creation of 4 regional Centres of Learning, payroll reporting, re-merchandizing, plus inventory and cash controls.

Education:

University of Arkansas at Leeds, UK campus

MBA Executive Certificate, Walton School of Leadership, Incomplete

University of Virginia, Charlottesville, VA

Bachelors, Majored in Economics & Minored in Finance

Project Management Professional Certification-PMP

Certified Scrum Product Owner

CCMP in progress

Food Safety Professional Certification, National Food Registry of Food Safety Professionals

Senior HR Professional re-certification in process at HRCI-SPHR

International Bulletproof Manager Certification



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