Raphael Morales

Reliable, Ambitious & Independent

Chicago, IL 60629

ad2l83@r.postjobfree.com

872-***-****

Very knowledgeable & passionate about my craft. Definitely a hard worker from start to finish. Authorized to work in the US for any employer

Work Experience

Armed Security Officer

Iron Horse - Chicago, IL

November 2020 to July 2021

Guarding a store while maintaining the safety of guest and employees. Assistant Manager

Naf Naf Middle Eastern Grill - Chicago, IL

October 2018 to March 2020

Assisting GM with Scheduling, Cogs, Sales growth & maintaining a great PL quarterly. Hiring team members & ensuring proper training is received.

Assistant Manager

Cosi Inc - Chicago, IL

June 2014 to July 2018

I am in Charge of Creating employee's schedules, hiring, maintaining 100%accuracy with labor & Cogs by proactively monitoring sales and schedules. Also, developing partners to become better at their position and possibly move up in the company. Coordinate inventory, assist with development, implementation and maintenance of policies and procedures to improve operating efficiency. Also, react to guest issues in a timely and professional matter. Assisting the General Manager by reconciling invoicing, placing and checking multiple orders, proactively adjusting/arranging catering orders for not only my home store but also Other Cosi locations. Holding conferences calls with higher ups suggesting new & improved menu items.

Planet Fitness - Chicago, IL

August 2012 to May 2014

Check guest in, be sure that they had a membership, Sign guest up for a membership. Ensure guest are following Gym rules, Wiping down equipment once guest get done using it. Making sure the gym is well maintained.

Education

High school diploma in Business Technology

Dunbar Vocational Career Academy - Chicago, IL

September 2006 to June 2010

Skills

• Key Holder, Retail Management, Fast Food, Customer Service, I have great communication skills, very well mannered. Very professional, work well with other. I know how delegate, also know how to take orders.

• Cash Handling

• Assistant Manager Experience

• Inventory Control

• Management

• Store Management Experience

• Supervising Experience

• Recruiting

• Food Safety

• Upselling

• Profit & Loss

• POS

• Merchandising

• Catering

Certifications and Licenses

Food Safety Manager

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