PRIYA PATEL

Email: ad2l7y@r.postjobfree.com Priyal Patel LinkedIn

PROFESSIONAL SUMMARY

• Account Executive with a diverse portfolio focused on building and enhancing client relationships. With an AVG 97% positive feedback from the company, my 4+ years of experience have taught me the numbers game - strategizing with set Key performance indicators

(KPIs). Paying attention to every detail allows me to see creative opportunities to increase profit.

• Established Account Executive gifted at lead generation and resolving customer issues. Engaging and personable and increasing business opportunities through dynamic marketing strategies, sharp communication skills, and dedication to customer service. SKILLS

• Knowledge of basic operating systems like Microsoft Word, Excel, PowerPoint,

• Perform initial setup of start-up companies: charts of accounts, record day-to-day transactions and online banking reconciliation, billing.

• Skilled in maintaining and developing professional relations with clients.

• Open and help customers' accounts by recording account information. EXPERIENCE

DATE: APRIL AUGUST 2023 – PRESENT

CUSTOMER SERVICE REPRESENTATIVE – CASHIER, TIM HORTONS

• Greeted customers entering the store to ascertain what each customer wanted or needed.

• Provided an elevated customer experience to generate a loyal clientele.

• Assisted customers with food selection, inquiries, and order customization requests. DATE: MAY 2020 – MARCH 2022

ACCOUNT EXECUTIVE, SANKALP RECREATION PVT LTD

• Resolved issues promptly to drive satisfaction and enhance customer service.

• Applied needs-based analysis to assess current satisfaction and importance of various product features to customers.

• Presented product concepts and offerings to meet client specifications and preferences.

• QuickBooks Implementation, Including company setup, chart of accounts, and reports.

• Company payroll, tax filling and reporting, Invoicing, balance sheets, profit, and loss statements, and other QuickBooks Bookkeeping and accounting

• Serviced accounts and proposed new products and services to maximize revenue.

• Reviewed accounts monthly to monitor and track customer satisfaction and complaints.

• Communicated between internal and external stakeholders, clients, and vendors. DATE: APRIL 2018 – APRIL 2020

BUSINESS DEVELOPMENT EXECUTIVE, SOL DERMA PHARMACEUTICAL PVT.LTD

• Defined and integrated roles, responsibilities, and processes for the business team and data management organization.

• Completed and submitted monthly and yearly reports to support executive decision-making.

• Developed and executed strategic initiatives to implement key changes and improvements in business development and sales programs.

• Created strategic and tactical sales initiatives for forward planning to meet key objectives. EDUCATION

JULY 2016 – APRIL 2018

MASTER OF BUSINESS ADMINISTRATION (FINANCE), INDUS INSTITUTE OF MANAGEMENT,

JULY 2012 -APRIL 2016

BACHELOR OF COMMERCE, JG COLLEGE OF COMMERCE,

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