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Client Service Commercial Property

Location:
Celina, TX
Posted:
January 09, 2024

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Resume:

APRIL L. DABBS

**** **** ***** · Celina, TX ***** · 214-***-**** · ad2l78@r.postjobfree.com

Professional I’m an experienced Realtor dedicated to guiding clients in discovering their dream homes, Statement specializing in residential and commercial property transactions across Texas. Professional Keller Williams North Country Realty, Celina, TX Experience Realtor ®, May 2021 – Present

• Orchestrating the purchase, sale, and lease of residential, commercial and land investments

• Conducting market analysis, client consultations, and needs assessments, offering expert advice on market trends and conditions

• Implementing effective marketing strategies to promote properties across various channels

• Guiding client negotiations, drafting and negotiating offer contracts, ensuring successful closings while maintaining the highest ethical standards and communicating exceptional client service

• SKILLS ACQUIRED: Networking, Marketing, Branding, sales and contract negotiations, emotional intelligence, contract management, time management, effective communication, resilience Church of Jesus Christ of Latter-Day Saints, Plano, TX Director, Special Events, January 2011 – December 2016

• Directed the planning, organizing, and supervising of a variety of events and activities that promoted fellowship, spiritual enrichment, and community involvement for a 300+ member congregation

• Engaged volunteers and church leadership to plan and execute events that cater to a wide range of interests

• Led events including social gatherings, fundraisers, workshops, and outreach activities, developing concepts, themes, event logistics, catering, decorations, and audiovisual requirements.

• Developed and managed budgets, coordinated volunteers, created marketing materials to generate interest

• SKILLS ACQUIRED: Leadership, event planning, creativity, marketing and promotion, and teamwork, effective communication, adaptability, empathy Georgetown Mortgage, Plano, TX

Loan Processor, January 2011-December 2013

• Reviewed loan applications and related documents to ensure accuracy and completeness

• Collected, organized, and verified all required supporting documents, collaborating with various stakeholders to address issues

• Created and maintained compliant loan files, preparing them for underwriting

• Submitted finalized loan packages for approval and tracked file status through closing

• SKILLS ACQUIRED: Attention to detail, time management, regulatory knowledge, CRM Tools, analytical thinking, stress management, ethical judgement Old Faithful Fountains, Garland, TX

Office Manager, June 2000-September 2007

• Cultivated vendor, service provider, and customer relationships

• Managed accounts payable, receivables, and payroll responsibilities

• Oversaw dispatch of technicians, inventory management, and expense tracking

• Coordinated customer equipment orders, installations, and follow-up services; maintained a detailed client database, organized office operations, implemented procedures, adhered to budgets, and collaborated closely with company owners on report analysis

• SKILLS ACQUIRED: Vendor relations, customer retention, project management, budgeting and financial literacy, technology proficiency, customer service Nortel Networks, Richardson, TX

Executive Assistant (to Global VP of Sales), January 1999-July 2001

• Served as primary liaison for the Global VP of Sales Global Accounts and Healthcare Solutions, managing scheduling, appointments, and communications

• Coordinated domestic and international travel arrangements, including flights, accommodations, and ground transportation

• Orchestrated departmental meetings, handling agenda preparation, minute-taking

• Supported the VP in managing expense reports and reimbursements, fostering communication between the VP and the Central Region Healthcare Vertical Sales Team, which achieved the highest revenue growth in a two-year period

• SKILLS ACQUIRED: Executive support proficiency, global coordination, event and meeting management, confidentiality and discretion, client relationship management, strategic thinking, travel coordination, cross-functional collaboration, understanding of Telecom Industry Nortel Networks, Richardson, TX

Corporate Events Coordinator, January 1998 – January 2000

• Collaborated with internal departments to define event goals, themes, budgets, and attendee experience objectives

• Planned and executed diverse corporate events, managing logistics, including venue selection, catering, audio-visual needs, and transportation

• Negotiated contracts with vendors to secure services within budget constraints, and ensuring cost- effectiveness and adherence to financial guidelines

• Coordinated registration processes, onsite logistics, and provided attendee support for a positive and engaging event experience; collaborated with the marketing team to create and promote event materials through various channels

• SKILLS ACQUIRED: Vendor coordination, event planning and execution, logistical project management, budget management, cross-functional collaboration, and attendee experience IBM Corporation, Dallas, TX

Inside Sales Coordinator, January 1991 – June 1997

• Supported inside sales team by creating and managing sales proposals, quotas, and contracts

• Communicated with customers to understand needs, address inquiries, provide product information, process orders, and ensure timely delivery

• Maintained and updated sales pipelines, tracking leads, opportunities, and customer interactions

• Collaborated with the inside sales team, contributing to achieving sales targets, managed customer information in the CRM system, generated sales reports, conducted market research, and fostered positive customer relationships for high satisfaction

• SKILLS ACQUIRED: Sales support, customer interaction, order processing, pipeline management, data management, sales reporting and analysis, market research, team collaboration, and communication skills

Education Southwest Texas Junior College, Uvalde, TX, 1990-1992 LinkedIn Learning, Celina, TX, 2023

Courses completed: Event Planning Foundations, Creating Your Personal Brand, Mastering Self- Leadership, and Seven Streams of Real Estate Income Licenses & Real Estate Broker/Sales Agent, Texas Real Estate Commission (TREC), 2021 Certifications Certified New Home Sale Professional (CSP), Texas Real Estate Commission (TREC), 2022 Certified Probate Real Estate Specialist (CPRES), MTI Education, 2022 Long-Term Care Ombudsman (pending), Texas Health and Human Services, 2022



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