Tanaz Parmar Pilla

Passionate Growth & Transformation Leader, driving change even through crises

Tenacious “Intrapreneur" - coach & cheerleader >20 years of diverse, global experience in Digital, Product, Risk, Finance & Business Development DEI Champion New York, NY

917-***-****

ad2l6i@r.postjobfree.com

https://www.linkedin.com/in/

tanaz-parmar-pilla

EXPERIENCE

JPMORGAN CHASE (JPM) New York, NY London, ENGLAND Mumbai, INDIA Consumer & Community Banking (CCB), Digital Products – Customer Communications Framework Lead 2019 - 2022

● Developed and embedded a Communication Framework & Evaluation Model across consumer banking products to help prioritize and personalize communications across ~50M active Digital customers

● Launched financial “Snapshot” and “Chase Has Your Back” products across

~10M active Digital customers, allowing individuals and businesses to visualize their financial health and “Smart” trends, leveraging customer behavior data

● Partnered with Design, Marketing, Customer Experience, Data Analytics and Intelligence functions to identify user stories, prioritize features, pilot rollouts and build out go-to-market plans

CCB, Digital Account Opening (DAO) –

Business Product & Implementation Head for Business Banking (BB) 2018-2019

● Launched DAO Platform for BB with ability to open Deposit Accounts, accept Quick Capital Offers and referrals to Merchant Services on the Chase public page ; >4.5K accounts opened that year

● Addressed and embedded requirements for AML/KYC, Fraud Risk, FinCen Certification specific to BB, across 32 systems, 85 major steps and 15 Screens covering >3K story points

● Designed and implemented the DAO delivery and operating model from requirements to defect and release management leveraging Agile methodology across 17 functions, 8 locations and 150 people Corporate, Firmwide Data Management (FDM) –

Chief Data Officer for Risk & Capital 2015 - 2018

● Improved consistent decision making for determination and reporting of Capital & Risk Measures - $400B increase in Operational Risk RWA

● Drove the successful creation and adoption of FDM Standards, framework and operating model across Risk and Capital functions globally by establishing data governance (definitions, ownership and associated metadata) as well as prioritization of data quality issues

● Remediated >70 High and >180 Medium data quality issues and improved

>48 business controls over critical data used for Risk & Capital Management Asset Management (AM), Chief Administrative Office (CAO) – Head of Global Business Integration for Bank Secrecy Act (BSA) & Anti-Money Laundering (AML) 2013-2014

● Drove execution of $80M, 600-person program, supporting BSA/AML Consent Order received from regulators

EXPERTISE

● Strategic Business

Development, Planning &

Growth

● Digital Product Development

Management

● Business Process Design &

Improvement

● Operating Model &

Governance Design

● Operational Effectiveness

& Transformation

● Change & Crisis

Management

● Risk Management

External Clients: Institutions,

Corporates, Funds, Fund of

Funds, Small Business

Owners, Regulators (OCC,

SEC, Fed), Auditors

Internal Clients: Board of

Directors, Operating

Committee, C-suite

Executives, Traders, Financial

Advisors, Portfolio Managers,

Private Bankers, Branch

Managers, Risk & Compliance

Officers, Auditors

EDUCATION

NEW YORK UNIVERSITY,

Leonard N. Stern School of

Business May 2021

Master of Business

Administration, Finance &

Management

● Deutsche Bank UK,

eVentures, Senior

Associate - 2000

Executed $2-25M

investments

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● Evaluated business processes and operations across all of AM, from procurement through divestiture, to identify potential opportunities to improve risk & compliance practices

● Led and presented various BSA/AML and Risk Management topics across program to Firmwide Board of Directors, AM Operating Committee and other senior management committees

AM, Risk Management –

Global Head of Risk Strategy and Structure 2010-2013

● Standardized AM Risk policies across $2.5T AUM business and aligned to Corporate Risk policies

● Reviewed risk management processes to identify gaps, improvements and best practices. Institutionalized and implemented process upgrades across AM which influenced Corporate Standards for Firmwide Operational Risk

● Established and managed a $15M technology program to improve the effectiveness of risk management, reporting and governance that enabled assessment of Investment, Counterparty and Operational Risk Corporate Risk Management, Market Risk –

Market Risk Business Integration Lead 2007-2010

● Led the $18M strategic initiative to revamp and enhance Market Risk reporting and analysis capabilities across 6 work streams to onboard the first line of business, Proprietary Positioning Business

● Conducted 23 workshops globally over 6 weeks to define end state operating model with roles and responsibilities across 300+ person organization

● Drove business requirements for $7M Strategic Stress program that increased scenario analysis capabilities

Investment Bank (IB), Global Credit Risk Management – Global Credit Risk Transformation Lead 2004-2007

● Established $3M organization for Global Collateral & Legal Documents Management, including SEI’s CMM Level 2 certification process quality program for 120-person team across 3 locations

● Standardized and institutionalized structure, definitions, business rules, roles and responsibilities across Investment Bank globally; Shared as best practices across other LOBs

● Built Control function ensuring consistent processes and quality across 100+ projects, for $45M plan

DELOITTE CONSULTING New York, NY Brussels, BELGIUM Strategy & Operations – Manager, Financial Services 2001 - 2003

● Established $35M Program Management Office across 98-person group in New York, Houston, London and new offshore location, Mumbai; Included 5-year, $5B technology outsourcing for Fortune 50 financial services client

● Led account planning decisions across largest national accounts that generated

>$1B of annual revenues during pre-Initial Public Offering (IPO) for multi-billion dollar insurance client

● Identified $10M savings through high-level activity-based costing exercise for top publishing house client

CORNELL UNIVERSITY, School

of Engineering May 1996

Bachelor of Science,

Operations Research &

Industrial Engineering

● Pitney Bowes Co-op

KEY AFFILIATIONS

NERDY GIRL SUCCESS - Board

Member; Advisory Board,

Brand Ambassador

iMENTOR - NYC Champion &

Mentor

GIRL SCOUTS of THE USA -

Science, Technology,

Engineering and Math (STEM)

Program Curriculum Advisor

WOMEN’S EDUCATION

PROJECT (WEP) - Advisory

Board, Strategy and Planning

Lead

SUCCESS ACADEMY CHARTER

SCHOOLS - Parent Community

Education Council, Parent

Advocacy Lead

ADDITIONAL

● Founder of JPM Women In

Risk Exchange (WiRE) -

>200% growth over 10

years within Risk

● JPM Recruiting Champion

for Associates/Analysts

● Advisor for various

women-run businesses,

e.g. SUDARA, KAKHI

DESIGNS, SANDRA

DESIGNS

● Co-leader in establishment

of Non-profit (509c3), NYC

CLIMBING COLLECTIVE

● CHIEF Member

● Inducted into CEOX

● Passionate about Travel,

Dance, Music, Interior

Design, Soccer, Debate

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