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Service Representative Accounts Receivable

Location:
Spokane Valley, WA
Salary:
$28
Posted:
January 09, 2024

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Resume:

Alexandra Martell

Spokane, WA *****

ad2l4f@r.postjobfree.com

916-***-****

To obtain a full-time position with a reputable Heath Care Company or facility in order to model my

skills and knowledge that I have captured with my previous experience.

Work Experience

Admissions Assistant

Providence Infusion and Pharmacy Services - Spokane Valley, WA

August 2016 to Present

Job duties include:

Work incoming IV drug, biologic, oral supplements and enteral feeding therapy referrals included, but

not limited to benefit investigation, financial calculations, and requesting authorizations.

Accounts receivable duties including coding and approving, filing, tracking, and troubleshooting invoices and payments.

Billing input for home and AIS nurse visits.

Answering phone and routing to the correct pharmacist, nurse, or team.

Financial Clearance Representative

Sutter Health - Sacramento, CA

February 2016 to July 2016

Job Duties include:

• Verify and load accurate insurance information on to Hospital Account Record using Epic EMR

• Research and obtain insurance benefits for Surgery in order to provide patient with an estimated

financial responsibility.

• Contact patients to pre-register them for their upcoming procedures with multiple facilities in the

California West Bay region.

• Calculate financial responsibility using CPT codes and E-care Next software.

Patient Service Representative

Sutter Health General Surgery Dept - Sacramento, CA

January 2015 to February 2016

Job duties include:

• Check in patient for appointments and schedule office visits/follow ups

• Create and update medical charts using Epic/EHR, hyperspace

• Create, assign, and schedule incoming external referrals. Work, update, and schedule internal online

referrals.

• Collected patient co-payments and completed necessary transactions related to payments including

closing cash drawer and operating credit card equipment.

• Collect, prepare and verify coverage information.

• Obtain insurance eligibility and benefits.

• Prepare outgoing mail for pick-up, open and assorted incoming mail.

• Made necessary calls to request films, pathology reports, and other significant files.

Patient Service Representative

Sutter Health Pediatric Surgery - Sacramento, CA

March 2014 to January 2015

Job duties include:

• Check in patient for appointments and schedule office visits/follow ups

• Create, update, and attach referrals in Epic EMR.

• Schedule and manage patient referrals for surgeon's review.

• Request authorizations for upcoming appointments.

• Collect copayments and verify insurance coverage.

• Create new patient accounts using Epic.

Education

A.S. in General Science

Cosumnes River College

March 2013



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