Dolondo Chapman

I aspire to be apart of a professional team to apply outstanding customer service.

Grand Rapids, MI 45904

ad2l45@r.postjobfree.com

+1-616-***-****

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Steward/Driver

Amway Grand Plaza Hotel - Grand Rapids, MI

December 2022 to Present

Utilities, general maintenance,loading, unloading trucks, dishwasher, stocking, OSHA standards, teamwork, catering, events setup, displays, training, interm supervisor Volunteer Basketball Coach

YMCA - Grand Rapids, MI

February 2022 to Present

Volunteer sports coach for kids 3rd grade to 7th grade in various sports. Event Setup

Goei Center - Grand Rapids, MI

August 2022 to December 2022

Event setups, removing chairs, tables, storage, display case, safety, using moving equipment, general cleaning, teamwork.

Lead Prep Cook / Line

Chili’s restaurant - Kentwood, MI

April 2019 to December 2022

Food preparation, measurement, cooking, following recipes, inventory, stocking, general cleaning, OSHA, training, trash removal, team work. ServSafe Certificate Landscaping Laborer

Mr.Bills land and snow removal - Walker, MI

November 2021 to March 2022

Shoveling walk ways, operating snow blowers, various equipment, extreme temps, traveling, light supervision, safety knowledge, training, team work, route driving, and community interactions. Barber- (manager/ co- owner)

Major Kuts Barbershop n Salon - Grand Rapids, MI

March 2014 to January 2022

Responsibilities

Supervise other barbers, payroll, inventory control, customer service, data entry, proofreading, cut, trim, shape, hair, utilize clippers, combs, brushes, razors, scissors, blow out guns, utilize hair care product, light maintenance, promote or sell products, OSHA standards. Accomplishments

Increase client volume 15%.

Skills Used

Professional teamwork ethics.

Snow Shoveler

PROCARE LANDSCAPE MANAGEMENT - Grand Rapids, MI

October 2018 to March 2020

Snow removal various locations, data entry, snow equipment, customer service, follow directions, teamwork, landscaping.

Breakfast Attendant / maintenance

Hilton Garden Inn Hotel - Grand Rapids, MI

August 2016 to September 2019

Sanitize dishware, cooking, recipe knowledge, light maintenance, stock, open/close, inventory, stocking, greeting customers, OSHA standard, prep.cook, trainer, unloading, load truck, ServSafe certified. Service Technician

Valvoline Instant Oil Change - Kentwood, MI

October 2013 to May 2015

Change various oils, fluid checks, filter applications, stock, inventory control, training, OSHA standard, customer service, general maintenance, tire change, teamwork. Education

Certificate in Barbering

West Michigan College of Barbering and Beauty - Kalamazoo, MI March 2018 to January 2019

Certificate in Auto C.A.D.

Grand Rapids Community College - Grand Rapids, MI

March 2001 to June 2003

High school diploma or GED

Skills

• Hairstylist

• Cosmetology

• Barbering (10+ years)

• Kitchen Staff (7 years)

• Food Prep (7 years)

• Team Member (10+ years)

• Pizza Maker

• Medical Assisting (1 year) (2 years)

• Data entry (1 year)

• Microsoft..word. (3 years) (1 year)

• Microsoft Powerpoint (2 years)

• Oil Change (2 years)

• Proofreading (2 years)

• Service Technician Experience (2 years)

• Brake Repair

• Cleaning Experience (3 years)

• Tire Service (2 years)

• Food Handling (4 years)

• Landscape Maintenance (1 year)

• Cooking (6 years)

• Snow Plowing (1 year)

• Vehicle Maintenance

• Hotel experience (2 years)

• Hospitality (3 years)

• Problem-solving (5 years)

• Reliability (10+ years)

• Lawn Care

• Mowing (3 years)

• Carpentry

• Laundry (2 years)

• Facilities Maintenance (2 years)

• Restaurant experience (10+ years)

• Customer service (8 years)

• Banquet experience

• Food service (10+ years)

• Culinary experience

• Catering

• Kitchen experience

• Food preparation

• Bussing

• Route Driving (2 years)

• Suspension

Certifications and Licenses

Barbering License

ServSafe Food Handler

November 2018 to Present

Food handling. Food preparation, cooking, food storing knowledge, OSHA trained, sanitation. OSHA

November 2018 to Present

OSHA trained and certified.

Food Handler Certification

Assessments

Food safety — Proficient

December 2021

Knowledge of proper food and equipment handling safety measures Full results: Proficient

Work motivation — Proficient

April 2020

Level of motivation and discipline applied toward work Full results: Proficient

Work style: Reliability — Proficient

August 2021

Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient

Customer service fit — Completed

November 2021

Measures the traits that are important for success for customer service roles Full results: Completed

Sales skills — Proficient

August 2020

Influencing and negotiating with customers

Full results: Proficient

Workplace safety — Proficient

March 2020

Using safe practices at work

Full results: Proficient

Customer service — Proficient

September 2021

Identifying and resolving common customer issues

Full results: Proficient

Attention to detail — Proficient

November 2021

Identifying differences in materials, following instructions, and detecting details among distracting information

Full results: Proficient

Cooking skills: Basic food preparation — Proficient November 2021

Preparing food, using cooking equipment, and converting ingredient measurements Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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