Customer Service Representative
Resume:
C U S T O M E R S E R V I C E S P E C I A L I S T
R A C H A E L T I L L M A N
10+ years in Customer relations
Data Creation and Processing
Report creation, Credit card payment
processing, Promotional support, Data
evaluation
Technologically savvy
Customer support and service
Sales expertise
Retail, Call Center, Guest Services,
Cashier
Problem-solving abilities
Adaptive team player with high-energy and
courteous demeanor
Dietary aide and department experience
Excellent Typing ability
Analysis skills
I am a highly skilled and qualified Customer Service representative and specialist with over 10 years of experience in retail, call centers, and guest services. I offer excellent problem-solving abilities, guest relations, data entry and processing, and professional support services. Authorized to work in the US for any employer
S K I L L S
Profile
E D U C A T I O N
Redmond High School - Redmond,
WA September 2006 to June 2008
HIGH SCHOOL
E X P E R I E N C E
DTIS - Fairfax, VA
SEIU 775 Benefits Group
June 2022 to November 2023
February 2022 to May 2022
CUSTOMER SERVICE REPRESENTATIVE
Answering questions about fingerprinting via telephone service Providing customer service skills
Responding to emails in a timely manner
Data entry
MRC TIER 1 REPRESENTATIVE
Help caregivers receive proper training through our training partnership
Document complaints, suggestions, and questions
Transfer calls to where appropriate
Nintendo of America - Redmond, WA
November 2021 to January 2022
CUSTOMER SERVICE REPRESENTATIVE
Product troubleshooting for the Nintendo Switch
Take Chats in a timely manner
Deliver customer service
Snohomish, WA 98290
ad2l3h@r.postjobfree.com
RT
CUSTOMER SERVICE REPRESENTATIVE
Accretive Technology Group - Seattle, WA 2019-2021 DIET ASSISTANT
Providence Regional Medical Center Everett - Everett, WA 2016-2018 C U S T O M E R S E R V I C E S P E C I A L I S T
R A C H A E L T I L L M A N
To whom it may concern,
1-425-***-**** ad2l3h@r.postjobfree.com Snohomish, WA 98290 RT
I am very interested in the Customer Service Representative position advertised by your company. With over 10 years of dedicated service in the customer service industry, I bring a wealth of experience, a proven track record of success, and a passion for exceeding customer expectations. Throughout my career, I have honed my skills in providing exceptional customer service by cultivating strong interpersonal communication, problem-solving, and conflict-resolution abilities. I am adept at handling a wide range of customer inquiries, concerns, and issues with professionalism and efficiency. My commitment to delivering a positive customer experience aligns seamlessly with your company's dedication to excellence.
Key strengths that set me apart include:
Extensive Experience: With over a decade of experience in customer service roles, I have developed a deep understanding of customer needs and expectations, allowing me to tailor my approach to meet and exceed them.
1.
Effective Communication: I possess excellent verbal and written communication skills, ensuring clear and concise interactions with customers. This skill has allowed me to build strong relationships and resolve issues in a manner that leaves customers satisfied. 2.
Problem Solving: My track record demonstrates a proactive approach to problem-solving, always seeking efficient and effective solutions that contribute to customer satisfaction and retention. 3.
Adaptability: In a dynamic and ever-changing business environment, I have consistently demonstrated the ability to adapt to new technologies, processes, and challenges, ensuring seamless service delivery. 4.
Team Collaboration: I thrive in collaborative environments and have a proven ability to work effectively with cross-functional teams to achieve common goals. 5.
I am eager for the opportunity to bring my experience and dedication to your team. Your company's commitment to delivering exceptional customer service resonates with my professional values, and I hope to contribute to your continued success. Thank you for considering my application. I look forward to the possibility of discussing how my skills and experiences align with the needs of your team. Please find my resume attached for your review.
Sincerely,
RachaelTillman
Contact this candidate