Gabriela Garcia (she/her)

ad2l22@r.postjobfree.com

817-***-****

Dedicated Human Resources professional with over two decades of experience and a profound passion for cultivating vibrant workplace cultures and driving organizational triumphs. My commitment to excellence and out-of-the-box thinking helps lead teams to uplift employee engagement, nurture talent, and foster innovation.

KNOWLEDGE

Employee Engagement Administrative Management and Support Customer Service

Recruiting and Screening Regulatory Compliance On-Boarding HR Process Development

Data Entry Workday Administration Kronos Administration Employee Benefits Employee Training Employment Relations Microsoft Office Suite

WORK EXPERIENCE

Gamestop Fulfillment Center Grapevine, Texas 2003 - Current

Roles: HR Manager, April 2023; Senior HR Generalist, July 2021; HR Generalist, July 2015; DC Human Resources Lead, March 2003

Work with Operations leadership to provide HR expertise on day-to-day performance management (e.g., coaching, counseling, disciplinary action, development)

Manage and resolve intricate employee relations issues and investigations, implementing corrective actions, thereby fostering a harmonious workplace environment and minimizing legal liabilities.

Playing a pivotal role in the recruitment process by refining background check procedures, ensuring immigration compliance, and crafting compelling job descriptions.

Design and facilitate leadership training programs that equipped managers with essential skills, leading to enhanced team leadership, reduced turnover, and increased employee satisfaction.

Regularly assess HR and operations metrics, identifying areas for improvement and proposing data-driven solutions to drive organizational success and align HR strategies with business goals.

Provide a high level of customer service in all interactions with employees, peers, and management.

Oversee the day-to-day operations of the Human Resources department, including recruitment, onboarding, employee relations, and compliance.

Review, tracked, and documented compliance with mandatory and non-mandatory training, continuing education, and work assessments.

Respond to employee inquiries regarding employee relations concerns, performance issues, payroll, and benefits, including medical, dental, vision, 401k, time off accruals, leaves of absences, and general employee issues.

APM, SA. DE CV Monterrey, México 1992 - 2001

Executive Administrative Assistant

EDUCATION

BBA, Business Administration and Management, 1997-2001

Universidad del Norte Campus Monterrey, NL México

LANGUAGE

Fluent in English and Spanish

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