LI YUEN MARAJH

646-***-**** • ad2kzx@r.postjobfree.com • https://www.linkedin.com/in/liyuenmarajh

PROFESSIONAL SUMMARY

Driven analytical, organized, and detail-oriented administrative professional with over 7 years of experience in office management, assistance, and technological support. Self-starter able to communicate effectively in both stand-alone and team collaborative environments to ensure successful completion of missions and goals.

SKILLS

• Microsoft Office Suite

• Google Suite

• ADP / CDK

• Bookkeeping

• State & Federal Compliance

• NYS OLRS DealerTrack

• Project Management

• Event Coordination

• Exceptional Multi-Tasker

WORK HISTORY

Office Supervisor / Titles and Processing Specialist Lexus of Queens – Long Island City, NY 6/2020 - Current

• New York State Certified Title Clerk managing a fully operative private sector partnering office

• Trained and supervises two Accounting Administrative Assistants/DMV Title Clerks

• Created training curriculum and travels to store branches in NYC to train newly hired Processing Specialists and DMV Title Clerks

• Ensures all department activities are compliant with audit and risk management regulations and policies

• Tracks and processes purchase orders and invoices for payment processing

• Updates expense and inventory reports for budget analysis

• Maintains daily, weekly, and monthly spreadsheets for inventory, payoffs, vehicle swaps, vehicle reconciliation, in state and out of state DMV processing, bank contract regulations, warranty processing and refunds

• Supervises control of store money including cash and check deposits, armored truck pick-up, and change orders

• Liaises with Accounting VP regarding month-end deadlines on store schedules and reports

• Streamlined internal processes by harnessing new accessible technology to increase productivity and quality in office Master Certified Cashier / Administrative Assistant Lexus of Queens – Long Island City, NY 7/2016 – 6/2020

• Organized all store events including board meetings, holiday parties, and storewide trainings

• Assisted with the schedule creation for all cashiers, concierges and receptionists

• Scheduled over 20 service appointments in person and over the phone a week

• Answered over 30 calls a day from high volume phone lines and ensures customer understanding and satisfaction

• Scanned, copied, logged and faxed all necessary documents for accounts payable and the accounting department

• Created and maintained service filing system

• Restocked supplies on a weekly basis and notified manager of any supply shortages

• Checked in, cashiered and checked out over 50 customers a day from both sales and service departments

• Inputted up sheets, RO’s, COD’s, letters, reports, handled cash and generated invoices for purchase orders Shift Manager / Barista

Starbucks - New York, NY 6/2012 - 8/2015

• Supervised rotating shifts, stocked merchandise, and bartended various hot and cold coffee beverages

• Successfully managed a six-person team on coffee training and tasting

• Trained new employees in proper procedures and on how to properly use equipment

• Collaborated with upper management to ensure consistent, high quality customer service was maintained

• Maintained money management for the store to ensure all registers, safes, deposits, and change orders were completed on time

• Assisted with preparing sales reports and payroll Shipping Manager / Administrative Assistant

Silicon Valley Compucycle - Milpitas, CA 9/2007 - 9/2010

• Established operational procedures for verifying incoming/outgoing shipments, handling of materials, and inventory management

• Oversaw subordinate employees and suppliers and ensured timely delivery of all shipments and customer satisfaction Apprenticeship

• 2019 NASA L’SPACE ACADEMY SCHOLAR: Administrative lead responsible for budget analysis, risk analysis and mitigation, quality control and federal regulation compliance

EDUCATION

Nassau Community College, CCNY – Garden City, NY Class of 2024 Major: Mathematics and Finance

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