P. CHRISTIAN MENDOZA

P R O F E S S I O N A L S A L E S & M A R K E T I N G

A S S O C I A T E

C O N T A C T

*** *. ***** **** #***

Las Vegas, NV 89107

702-***-****

ad2kzj@r.postjobfree.com

A R E A S O F E X P E R T I S E & S K I L L S

Patient and understanding

of customer preferences

Ability to connect easily

and build client trust

VIP Bartending/Hosting

Microsoft Office

Strategic Planning

Revenue Driven

Ability to easily diffuse

tense or difficult situations

Fast learner & Team

Player

E X P E R I E N C E

P R O F I L E

Dedicated and energetic VIP

Bartender, Host & marketing

associate with 12+ years of

extensive customer service &

support, including experience as

top sales leader in retail and

specialized product placement

& sales. Competent at achieving

set goals, with a vast array of

knowledge and strategies

needed to drive sales and retain

loyal clientele. Proficient at

organizing marketing data and

managing clientele on CRM

Systems. Seeking position

offering opportunities for

professional expansion with an

established Company dedicated

to prime Customer Service.

E D U C A T I O N

San Francisco State, May 2006

Bachelor’s Degree in Mass

Communications

Bartender/Server - El Dorado Cantina

November 2021 - Current

Lead gross sales server seller for January, March and April of 2022.

Greet, welcome and seat Guests

Process payments with cash handling and credit

transactions

Comply with all food & beverage regulations

Read and comprehend tickets to ensure correct food delivery & prompt service to customers

Provide friendly, attentive service to encourage

guests return for a repeat dining experience

Clear tables, refill drinks and frequently assist

colleagues with all duties they needed help fulfilling Assist customers in order selection, recommend items and establish high guest check averages through

suggestive selling & dessert-to-go-orders

Introduce customers to new menu items while

successfully building and fostering customer

relationships to create frequent regulars

Recommended daily specials and discounted items to upsell food products successfully

Responsible for taking orders and communicating

with FOH and BOH staff.

Strong positive customer reviews via feedback

from yelp and google

Helped organize and suggest new menu items that

were upgraded on the Happy Hour menu & ended up

being permanent.

E X P E R I E N C E C O N T I N U E D

Maintained and organized numerous office files.

Constantly updated the company’s contact and mailing lists. Monitored ongoing marketing campaigns.

Monitored press coverage.

Created outside events to drive business and support Sales Teams as needed. Track & update Sales Inventory.

Assisted with Social Media and In-Store Engagements Interact with and host celebrity clients

Greeted newly seated guests and brought necessary set-ups to the table. Monitored Guests Area while working closely with Model Servers and wait staff with normal and/or large party orders of drinks and food.

Kept tables free of debris and trash as often as needed- especially during opening and closing duties.

Refilled drinks as needed and responded to guests requests promptly and precisely. Worked closely with Pool Deck Attendees and lifeguards for various clean-up duties or other needs.

Would often attend and help with RESET events by bringing guests, and participating while occasionally being featured in reels and promos.

Worked with promoters closely for guestlists.

Helped increase sales by promoting weekly events and artists. Provided guests with the best possible experience by engaging with enthusiasm, excitement & continuous positive attitude

Sales and Marketing Executive - ZTEK

2015 - Present

Busser/Bottle Runner - Elia Beach Club

May 2021 - Sept 2022

Operated as sole bartender on weekday shifts on busy days and/or short staff, while sometimes being the Busser, and Server simultaneously .

Checked customer I.D. and confirm it meets legal drinking age Discontinue alcohol service to overly intoxicated patrons Kept the bar safe, clean and well stocked throughout each working shift; maintaining bar for optimum operating conditions that ensure quick guest service Neatly slice and pit fruit for garnishing drinks

Measured & mixed drinks according to specialty cocktail menu Rang up customers on the Toast POS system and make sure orders are accurate and precise. Filled in often on-call from short staff due to covid and other current working conditions. Increased overall sales by promoting and helping with special events and private services. Helped with remodeling post shutdown.

Bartender/Server - Salud Mexican Bistro & Tequileria June 2020 - November 2022

E X P E R I E N C E C O N T I N U E D

Maintain a positive upbeat atmosphere, with optimum music selection, mixes and entertainer rotation on stage.

Announce special promotions for the day as well as upcoming parties and events. Ensure the safety of dancers and patrons such as; escorting them to their vehicle, metal detector walk-thru for customers, and ID verification for paying customers and working entertainers. Working the cash register for cash and credit card transactions via Aloha system. Assisted with Security for celebrity clients including coordinating domestic travel arrangements & ground transportation.

Went to promotional events ahead of clients to determine security & event protocols Friendly helpful customer service over the phone; announcing role call for entertainers and answering any questions or inquiries.

Organizing memorabilia such as shirts, cards, calendars, mugs and other collectibles. As well as helping to stock the bar with ice, beverages and glasses. Monitor camera/security setup to help insure safety of employees and customers. Lead logo sales from the months of March 2011- June 2011. Fluent in English and Tagalog

Languages

Core Accomplishments

Initiated Sales strategies which resulted in record sales, increase in earnings, and new customer acquisitions Mentored and coached employees resulting in reflective increase in productivity. Promoted and assisted with several Fundraising events to help raise Green Living & Health Awareness in local communities

Disc Jockey, Promoter, Security/Doorman at Spearmint Rhino Adult Cabaret Van Nuys, CA September 2006 – 2012

Maintain upbeat positive attitude in welcoming customers & escorting them to their seats. Entered orders for food & beverage transactions on the cash register via the Aloha system. Prompt, friendly service in taking orders for food and beverages. Stocking beverages and boxes for bartenders; ice, bottles, mugs and cups. Setup booth and tables before and after hours.

ID verification for entrance during club hours.

Ensure safety of patrons with on-site Universal security and LAPD. Promoted in May of 2009 to Assistant Head of security. Responsible for maintaining patron count every 15 min during club hours to stay below fire hazard. Bartender, Server, Host, Bouncer - Saddle Ranch Chophouse March 2010-Nov 2017

References

PROVIDED UPON REQUEST

Contact this candidate