Assistant Manager Public Service
Resume:
APT *
HAWTHORNE, CA *****
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Pamela Dyer
Objective
To be a positive contributor by being an agent of change in an establishment that offers opportunity for growth and development to youths; this will have a tremendous impact in our society.
Professional Experience
2004 - 2023 Government of Belize
Certificate of Recognition
19 years of service in the Public Service Depart (Social Work and Counseling
2020 - 2023 Department of Youth Services
Coordinator
Manage the operations and staff of the counseling service area.
Ensured the effective delivery of counseling interventions, service programs and monitoring and evaluations of programs.
Provide technical assistance, support and guidance to subordinates.
Schedule regular staff meetings and capacity-building training.
Promote service area rules and maintain a healthy environment.
2012 - 2020 National Youth Cadet Service Corps and Belize Youth Challenge Program, Belize District
Counsellor
Collect data about Cadets through interview, case history, psychological tests and/or observational techniques; evaluate data to identify causes of problems and to determine proper therapeutic approach or referral to other specialists.
Support individuals according to the established philosophy in action and daily schedule, ensuring that each person is treated with respect and dignity in all their support.
Provide crisis intervention and individual counselling.
Guide family counselling for the purposes of reunification and community re-entry.
Contact community members where needed to establish a restitution or community service activity on behalf of the Cadet.
Provide counselling at YFF and 4H when necessary.
2008 – Present Institute for Technical Vocational Education and Training, Toledo District
Counselor/Job Developer
Aid the Assistant Manager, Instructors and Trainees in choosing a career ladder for all Trainees and assist Trainees to pursue through various courses.
Assist the Assistant Manager in the review of completed applications and resumes and evaluate trainee’s work history, education, training and personal qualification.
Assist the Manager in establishing and maintaining an active and productive Board of Governors. Work with the Manager, Board of Governors and Instructors to conduct periodic reviews and revision to training curricula and processes used in training.
In coordination with Assistant Manager and Instructors, provide a comprehensive guidance program for all Trainees.
Review with Instructors, Employability Development Plans for each Trainee to determine the ability of Trainees, to overcome major barriers to training and employability.
Provide training to Instructors to enhance their effectiveness in assisting Trainees with developmental needs and to evaluate job readiness and placement needs of trainees. Assist in securing employment for graduates.
Public relation representative for the Institution.
2004 - 2008 Department of Human Services Belize City
Community Development Officer
Chairperson for Relief and Supplies Management Committee (NEMO)
Senior Officer - Department of Human Services Punta Gorda
Conduct Child Protection Services in Toledo District/Independence
Offer Family Support Services to 184 families in the Toledo District
Team manager for families, groups mediation and counseling services
Responsible for Adoption, Foster Care and Custody cases
Case management Worker for 36 children in various Childcare Institutions throughout Belize, monitor foster homes and write Home Study and Social Inquiry Reports
Prepare Teenagers for independent living.
Network with the Police Department and the Judiciary System
2003 -2004 Youth Enhancement Services (YES) Belize City
Outreach Worker
Responsible for coordinating and facilitating seminars and workshops.
Work with female population in the urban and rural areas in Belize District
Implement and design programs
1995–2001 Angelus Press Belize City
Assistant Supervisor/Inventory Clerk
Responsible for stock taking and ordering.
Assist in decision makings.
Assist in daily managing of store.
Education
University of Belize Belize City
Bachelor’s degree, Social Work Magna Cumlaude
Associate degree, Social Work Graduated on Dean’s list.
Counseling Courses
2010 Mental Health Counseling - MHA
Professional Development
2009 Mental Health Counseling - MHA
2007 Monitoring and Evaluation - AAA
Pre & Post Test Counselling - UB
2005 Counselling and Communication - UB
Intermediate Counselling – UB
Specific Counselling and Home Base Care Training - AAA
Research
Trainings:
2006 Research Study - Learning in Diverse Setting
2005 How Posters impact HIV
2022 Home and Health Care Givers Course
oThe Belize Red Cross Society
2019 Advance Mediation Training
oRESTORE Belize
2015 Drug and Violence, Prevention, Treatment and Rehabilitation (PROCCER)
oUniversity of the West Indies
2013 Instructor – Conflict Resolution and Mediation
oCommunity Dialogue
oRESTORE Belize and United States – CSO
2012 Conflict Resolution Mediation
oRESTORE Belize and United States - CSO
Developing Programs
Internships
2013 Hattieville Community Dialogue
2005 Yabra Citizen Development Committee YFF (Women’s Group)
Developed Counselling Protocol YFF
Community Outreach Projects in Hattieville
2004 Crooked Tree Young Ladies Leadership Group – YES
2005 Youth For The Future (YFF)
2004 National AIDS Commission – Living with Hope
2002 National Organization for the Prevention of Child Abuse and Neglect
2001 Karl Heusner Memorial Hospital
Interests
Chairperson - Toledo Branch Public Service Union
Chairperson - Toledo HIV Committee
Coordinator - Hattieville Baptist Church
Volunteer member - Belize Diabetes Association
Volunteer member - Youth Enhancement Services
Volunteer member - Alliance Against AIDS
References
Patricia J. Shannon, LISW
1800 Colonial Parkway
Clovis, New Mexico, 88101
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William Swan
Manager
National Youth Cadet Service Corps
Ministry of Education
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Anthony Castillo
President
Belize diabetes Association
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