S E R V E R / B A R T E N D E R

S K I L L S

917-***-****

ad2kyx@r.postjobfree.com

E X P E R I E N C E

Bartender

August 2022 - January 2023

LOCAL ** - ****

KELVIN SIBANDA

C O N T A C T

Customer Service

• Wine knowledge

• Communication

• Upselling

• Meeting selling targets

• Product knowledge

• Working underpressure

• Problem Solving

• POS Operation.

• Food Safety.

• Customer Service.

• Menu Knowledge.

Q U A L I F I C A T I O N S

Diploma International hotel School

One year Bar training Certificate

Food handling certificate

Wine training certificate

Mixology certificate

Crowd management certificate

Database administration and website design

Verify identification and age requirements of customers Mix traditional and creative cocktails

Process payment from customers

Make suggestions based on customer tastes and preferences Record and balance cash receipts and prepare cash deposits Open and maintain tabs throughout their shift

Preparing alcoholic or non-alcoholic beverages for bar and patrons

Interact with customers, take orders and serve snacks and drinks Mix ingredients to prepare cocktails

Plan and present bar menu

Stay guest focused and nurture an excellent guest experience Comply with all food and beverage regulations

Server

June 2021 - August 2022

BELLA CIAO - SOHO

Preparing the dining area

Bringing menus, listing and describing specials, making recommendations and taking orders

Serving food to high standards by ensuring that all dishes are presented correctly and in a timely manner

Checking on diners during their meal to ascertain their satisfaction levels

Preparing and delivering checks, taking payments and assisting guests

E D U C A T I O N

E X P E R I E N C E

Bar Server

March 2018 - February 2021

DISNEY CRUISE LINE - ORLANDO FLORIDA

June 2021 – The Academia Patron

Tequila Master Class Specialist Of

Tequila Patron

May 2020 – NYU School Of

Professional Studies – New York

Online Certificate : Hospitality and

Tourism Industry Essentials

June 2018 – Google Digital Garage

January 2013 - December 2009, Abet

general education - Cape Town,

Western cape Higher certificate :

General knowledge

October 2013 Hbr Human Resources -

Cape Town, Western cape Certificate:

Waitron

September 2012, Diageo bar academy

– Johannesburg, Gauteng

August 2012 Shaker bar school - Cape

Town, Western cape

2012 – Alison

2012 – UDEMY

2012– Cape Town Wine Academy

Online Certificate: Online marketing

Completed level 101, 202 and 303

. masters bar academy

Certificates : International bartenders .

course

Hospitality Management Studies -

. food and Beverage Services

. Bar Manager Training Course

. South African Wine

Bar Server

June 2017 – February 2018

HILTON HOTEL - DUBAI

Created attractive bar displays by strategically arranging bottles and glasses

Prepared garnishes by evenly slicing and pitting fruits Prepared classic, modern and unique cocktails for each customer Maintained quality of garnishes, juices and other perishables by preparing new stock daily

Developed unique drink and cocktail offerings on monthly basis as part of seasonal offerings

Prepared custom drink orders by accurately measuring and mixing house ingredients

Verified drinking age requirements of customers by carefully reviewing photo identification

Take guests orders and capitalize on opportunities to sell special beverage

Set up bar for operation and stock service bar

Maintain quality of garnishes, juices and other perishables by preparing new stock daily

Prepare custom drink orders by accurately measuring and mixing house ingredients

Verify drinking age requirements of customers by carefully reviewing photo identification

Keep alcoholic beverages well-stocked and organized to meet expected demands

A D D I T I O N A L E X P E R I E N C E

Bar Waiter

February 2016 - June 2017

RADDISON HOTEL - JOHANNESBURG

Marketing planning and

implementation.

Business development Business

management

Digital Marketing Adwords google

my business Social media SEO

Bar trainer and consultation Barista

Trainer

Brand ambassador Stock control

Event planning, production,

promotion and coordinating.

Completed a customer service

course

Completed a fire training course

Completed a lobster wine and

service training course

Completed a mixology training

course

Undertaken a Bacardi superior rum

brand training

Mixologist

September 2014 - 2015

CLOUD 9 BOUTIQUE HOTEL - CAPE TOWN

Presented category insights and new item recommendations to major retailers and led teams in developing marketing, pricing, product and sales strategies

Identified and resolved problems through root cause analysis and research

Recruiting and trainings of bartenders and baristas Developed creative bar menus and drink recipes by researching emerging industry trends

Exercised appropriate cost control to meet budget restrictions and maximize profitability

Managed financial operations, payroll and accounting processes Formed business referral strategic partnerships with international partners

Prepared classic, modern and unique cocktails for each customer Kept accurate inventories and notified management of ordering needs for liquor, beer, wine and bar supplies

Prepared classic, modern and unique cocktails for each customer Maintained quality of garnishes

Prepared custom drink orders by accurately measuring and mixing house ingredients

Kept accurate inventories and notified management of ordering needs for liquor, beer, wine and bar supplies

Conducted daily inventories of bar and drink supplies to keep stock on hand and avoid expensive rush orders

Kept accurate inventories and notified management of ordering needs for liquor, beer, wine and bar supplies

Collected credit card, cash and gift certificate payments and dispensed change for cash

T R A I N I N G

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