Surender Surender

*** ******* **, *******, ** - *4544

Skills

Customer Service, Cash Handling, Inventory Management, Point of Sale (POS) Systems, Retail Sales, Team Collaboration, Product Knowledge, Problem Solving, Time Management, Multitasking Experience

November 2022 - October 2023

JASCO Food Mart - Store Assistant

● Provided exceptional customer service by addressing inquiries, resolving issues, and ensuring a positive shopping experience for patrons at JASCO Food Mart.

● Conducted efficient cash handling duties, including processing transactions, managing cash registers, and reconciling daily sales for accuracy.

● Contributed to effective inventory management through regular stock checks, restocking shelves, and coordinating with the team to minimize out-of-stock situations.

● Operated and maintained Point of Sale (POS) systems, ensuring accurate and timely transactions and assisting customers with payment methods.

● Actively engaged in retail sales activities, promoting special offers and upselling products to meet sales targets and enhance customer satisfaction.

● Collaborated with fellow team members to maintain a clean and organized store environment, participated in team meetings, and contributed to problem-solving initiatives to enhance overall store operations.

March 2022 - November 2022

7 Eleven, Seattle - Store Assistant

● Delivered excellent customer service at 7 Eleven in Seattle, ensuring customer satisfaction through effective communication and problem resolution.

● Managed cash handling responsibilities, including processing transactions, handling currency, and maintaining accurate records of daily sales.

● Played a key role in inventory management by monitoring stock levels, restocking shelves, and implementing merchandising strategies to optimize product visibility.

● Operated Point of Sale (POS) systems proficiently, facilitating smooth and efficient transactions while assisting customers with various payment methods.

● Actively engaged in retail sales, promoting featured items, and providing product information to customers, contributing to increased sales and revenue.

● Collaborated with team members to uphold store cleanliness and organization, participated in team meetings, and contributed to problem-solving initiatives for improved store efficiency.

Education

February 2017 - October 2021

RIT College, Roorkee - B.A.

● Successfully completed a Bachelor of Arts degree at RIT College in Roorkee, demonstrating a commitment to academic excellence and intellectual growth.

● Engaged in a diverse range of coursework, fostering critical thinking, analytical skills, and effective communication, contributing to a well-rounded educational experience. Security License

Security License Holder - Hayward, CA, USA

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