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Front Desk Customer Service

Location:
Phoenix, AZ
Posted:
January 09, 2024

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Resume:

PRINCE PRESLY SR.

***** *. ***** *** ********, Az 85139-6989

Cell: 480-***-****

ad2kxk@r.postjobfree.com

PROFESSIONAL SUMMARY

I am a high-performing asset to any company. I work well in a fast-paced environment with minimal supervision. I am motivated to maintain customer satisfaction and contribute to company success. I am adaptable and would fit into any available position. I have my GED; can easily pass a background investigation and a good standing driving record.

CORE QUALIFICATIONS

fast-paced learner

Quality control

Hard worker

Multi-tasking

Customer Service

Computer proficient

Problem Solving

Dependable independent worker

EXPERIENCE

CSL PLASMA

Tempe, Arizona

Donor Support Tech

12/2010 to 12/2012

My duties included clerical work at the front desk such as answering phones and setting up any appointments for any specialty programs we had checking in donors and the front desk and answering any question donors may have before making it back to the donation floor setting up the donating machines in my role as a support person for the phlebotomist. I was responsible for trouble-shooting any problems with the machines. I responded and corrected any problems with the donating machines when the alarms sounded. I monitored the donors during the donating process. I oversaw giving minimal first aid to donors who became ill during the process while waiting for emergency personnel. I resolved any issues that resulted from problems with the needles. I stocked the areas around the donation machines. I was also responsible for data entry of donor's confidential information into the CSL plasma database.

COCOA COLA

Tempe, Arizona

Overnight doc coordinator

March 2014- October 2017

My primary duties included loading and unloading shipments that come in on the trucks, organizing backroom spaces, constructing displays and stocking shelves. As a pallet builder it was required to lift heavy objects up to 50 pounds. I used forklifts to transport pallets of stock throughout the store to be shipped. After loading trucks, I was responsible for sealing, tagging, and taking the information to the shipping department. My duties also included keeping the work area free of debris and work as a team to ensure safety on the forklifts

CSL PLASMA

Tempe, Arizona

Senior Phlebotomist

January 2018-November 2023

My duties included clerical work at front desk such as entering new donors into the system, taking calls at the front desk and updating donors information when required, correcting a mis stick so the company or patient doesn’t lose plasma and blood, double checking veins to ensure patient safety, stocking medical supplies, and being responsible for confidential information going into the database. Throughout the building I participated in duties at the entrance such as checking in patients, assisting new donors, answering phones, and entering new donors’ information in the system also setting up appointments for donors participating in any specialty programs



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