AYUSH DIGHE

PAREL MUMBAI

970-***-****

ad2kxc@r.postjobfree.com

OBJECTIVE

Recently graduated professional, eager to apply my knowledge of hospitality and customer service skills to a fast-paced service environment. Acquire a suitable position in an industry and use the abilities to work with the team.

EDUCATION —

EXPERIENCE

INTERNATION HOSPITALITY AND TOURISM MANAGEMENT

INSTITUTE: ITM IHM- QUEEN MARGARET UNIVERSITY, EDINBURG

June 2022- Till Date

Steward • TAJ SATS (TATA GROUP LTD.)

KEY SKILLS —

KEY RESPONSIBILITIES

CUSTOMER SERVICE

OPERATIONAL SKILLS

FLEXIBILITY

ORGANIZATIONAL

MULTI-TASKING

LONG LIFE LEARNING

SELF AWARENESS

Involved in executing and overseeing the wait staff

Ensures all products are available and displayed at required times (in line with display schedule).

Handling cash operations, monitoring inventory reports

Create a good communication link with kitchen staff to ensure the right products comes out quickly. Ensure that staff are conversant with product portions, prices and codes.

Ensures sales entries are correctly entered and receipts are issued to customers before the money is collected.

To ensure the punctuality and timekeeping of your team to meet requirements.

Maintain and guarantee an excellent level of hygiene at all the time

Maintain complete knowledge of all menu items, cooking methods and beverage selections available for Room Service

Ensure customers are attended to in a courteous and friendly manner and swift resolution is given to their issues/complaints.

Maintains knowledge of appropriate linen, glassware, silverware, and buffet sets up

Prepare documentation for Cash and Inventory reporting.

Prepare Waste management report

REFERENCES

[Available upon request.]

Contact this candidate