To whom it may concern,

I sincerely hope that I am considered for the position for employment, as per advertisement.

I am certain that I possess the skills and ability to function efficiently in any working environment I am placed in.

My personality and strong faith have both worked in my favour to mould me into a strong, responsible, independent and motivated young female. I am of complete sober habits, which will definitely warrant and secure the highest production outcomes for the advertised position.

I am willing to be trained, learn everything I need to, to be successful and ultimately excel in the chosen position.

I aim to be a dedicated and motivated employee, who will stop at very little to prove myself, if granted the opportunity.

Yours sincerely,

Robyn Britney Ebrahim

ROBYN BRITNEY

EBRAHIM

068-***-****

ad2kw6@r.postjobfree.com

Weltevreden Park

Lion Minds (2 June – 30 September 2021)

Debt collector

Duties :

• Keep track of assigned accounts to identify outstanding debts

• Plan course of action to recover outstanding payments

• Locate and contact debtors to inquire of their payment status

• Negotiate payoff deadlines or payment plans

• Handle questions or complaints

• Investigate and resolve discrepancies

• Create trust relationships with debtors when possible to avoid future issues

• Update account status and database regularly

• Alert superiors of debtors unwilling or unable to pay when necessary

• Comply with requirements when legal action is unavoidable

• Provide reports on day to day tasks and progress.

• Systems used are RealPay, Salesforce, Score Online, Euphoria EKS SOLUTIONZ (March - October 2023)

Operations Manager

Duties :

HR Functions

• Conducting interviews

• Checking references

• Hiring new staff

• Drafting employee contracts based on campaign

• Oversee performance management

• Ensure new staff recieve and fill in capture forms with personal information Administration

• Manage admin/reception staff

• Manage cleaning staff

• Order stationary

• Order cleaning products

• File confidential documentation

Training facilitator

• Conducting induction and orientation

• Conducting product training for various campaigns

• Conduct sales training and sales methods

• Ensure staff is added to relevant groups

• Ensure admin sends necessary information for product theory Finance

• Oversee company expenditures

• Drafting company's budget

• Check client's invoice and payments

• Keep track of company income

• Approve staff salaries and commission for payroll Pima Group (March 2018-November 2018)

Duties:

• General office and administrative functions to ensure smooth running of the office.

• Managing social media platforms

• Managing and compiling stock movement with stores.

• Compiling spreadsheets.

• Liasing with clients, suppliers and the media.

• Managing the online store

• Managing sensitive and confidential information /confidential documentation.

• Assisting managers with ad hoc tasks.

• Assist sales with filing- follow up on outstanding documents with relevant individuals Cherry Haze Catering & Events Solutions (January 2021- May 2021) Front of house manager

Duties :

• Develop, coach, encourage other members of the team.

• Manage front staff.

• Monitor cash up process

• Manage the register, including all credit card and cash operations

• Processing and packaging food orders

• Compiling reports

• Delivering outstanding customer service

• Cleaning public spaces

• Relay customers’ orders to kitchen staff

• Ensure all orders are delivered to the customers in a timely manner

• Accept cash and return the correct change

• Tally money in the cash drawer at the beginning and end of each work shift

• Respond to customer inquiries, issue receipts, and record customer suggestions

• Help kitchen staff when needed

• Managing sensitive and confidential information /confidential documentation. Clubs

Mentor and reading assistant - 2015

Captain of Cancer Relay - 2015

Assistant Teacher Holiday Club Bethshan Ministries - 2017 Ignite Youth Conference - 2017

Homeless Feeding Outreach Assistant Bethshan Ministries - 2017 Sunday school teacher - 2018 to date

Nuskin Representative - 2019 to date

Owner of Boneca Beleza Creations - 2021 to date

Social Media Manager for Women Essence - 2022 to date SKILLS

Computer Literate MS Word, Excel, Outlook and Power point Sending emails

Sending faxes

Excellent Communicational skills

Able to work under pressure

Dedicated

Honest

Problem solving ability

Attention to detail

People Orientated

Able to work independently

Reporting procedures

Accurate

Punctual

Time management

REFERENCES

Pima Group

Maria Goncalves : 074*******

Cherry Haze Catering

Hazel :083-***-****

Lion Minds

Charmaine :068-***-****

EKS SOLUTIONZ

Neville Samson: 083-***-****

Contact this candidate