CHARLENE NATASHA CHAKA

067******* ad2kv2@r.postjobfree.com

Alberton, Johannesburg.

Dear Sir/Madam

Good day I hope this finds you well. I'm interested in the open position in your company, The prerequisites are very similar to my educational background in BA:Behavioral Science-Psychology and Labour Relations, which I am presently completing part time at the North West University(vaal triangle campus).

I believe that the abilities I have obtained from my previous employment will help me stand out as a candidate for this position.

l have a proven track record in excellent problem solving skills, Good interpersonal skills and communication skills, Time management skills and the ability to pay great attention to detail, computer and administrative skills, negotiation and decision making in a dynamic environment. With a strong desire to work independently as well as well as part of a team, I am well-positioned to meet your objectives. I would appreciate the opportunity to meet with you to explore my candidacy in greater depth. I sincerely appreciate your time and thought.

Kind Regards

CN Chaka

Personal Information

Nationality: South African

Gender: Female

Ethnicity: African

Languages: English, Sesotho, isiZulu

Education

Name of tertiary Institution: North West University Vaal Triangle Campus Year: 2019-2023

Qualification: Behavioral Science

Majors: Psychology and Labour Relations

Name of secondary Institution: Madibane Highschool Highest grade passed: 12

Subjects: English, Sesotho, Mathematics, Accounting, Business Studies, Economics and Life Orientation

Skill sets

Excellent communication abilities Consumer service Administrative abilities Paying close attention to details Time administration Decision Making Problem Solving Organization skills and Computer skills (MS word, MS excel, MS office outlook, Ms PowerPoint and internet searches). Fast typing speed, attention to detail and proficient typing skills. Career Summary

An independent and self-driven Behavioral science student with demonstrated and tested business, procurement, research and marketing skills. Productive relationship builder that excels at listening to client needs, communicating product benefits, and developing solutions that add value to the customer. Seeking a full time role in a strategically diverse organization where my multi-faceted background may contribute to accumulated skills in the mapping of mutual growth and skills development.

Experience

Sivukile iThemba BPO

December 2022- July 2023

Position: Data Capturer

● Creating accurate spreadsheets

● Gathering invoices, statements, reports, personal details, documents and information from employees, other departments and clients

● To capture information from hard copies to electronic system, i.e. excel, access & SharePoint ensure that the information that is captured is accurate and in good standard.

● Entering and updating information into relevant databases

● Verify query missing data and errors observed during data entry Review and validate all data from the records Submit data Make regular backups of data Update registers and statistics

Bytes

February 2022- December 2022

Position: confirmations and activations agent

● Answering inbound calls timeously

● Responding to customer queries accurately

● Conducting customers needs analysis

● Achieving quality targets

● Adhering to service level agreements

● Zone6 Venue

December 2018-September 2020

Position: Events Assistant

● Liaising with suppliers

● Designing and coordinating promotional materials

● Maintaining communication with vendors and manage expenses per budget ● Supporting the events manager with logistical and administrative support References

Bytes

Mbali Moloi

Supervisor

073-***-****

Sivukile iThemba BPO

Caroline Anderson

Manager

083-***-****

ZONE6 Venue

Ntwanano Hlatshwhayo

Events Manager

069-***-****

Contact this candidate