Gary D. McNair

*** **** **** *****

Mendenhall, MS 39114

601-***-****

ad2ktm@r.postjobfree.com

My career objective is to successfully acquire a position within an agency that is committed to integrity, exceptional moral behavior, safety, service and positive community engagement and allows utilization of my skills and qualities to assist in providing and over exceeding that standard. I also endeavor to show improved results for the prospective employer and meet new challenges through dedicated perseverance and continual learning.

Work Experience

February 2017-Present- Driver

Clems Trucking- Jackson, MS

●Communicated with dispatcher, other drivers and customers by means of wireless devices and on-board computers

●Ensured cargo is secured properly compliant with safety requirements

●Followed safety procedures for transporting hazardous goods

August 2015 to November 2016- Driver

KLLM Transports- Richland, Mississippi

●Operated and drove different kinds of trucks to transport goods and materials over long distance

●Ensured cargo is secured properly compliant with safety requirements

●Followed safety procedures for transporting hazardous goods

●Performed pre-trip, en-route and post-trip inspection of vehicle

●Recorded cargo information, hours of service, distance travelled and fuel expenditure

●Maintained log books

●Communicated with dispatcher, other drivers and customers by means of wireless devices and on-board computers

June 2013 to July 2015- Lead Agent (Customer Service)

Greyhound- Houston, Texas

●Lead Agent interacting with customers to provide them with information to address inquiries regarding tickets and operation of bus terminal. In addition, help with resolving all customer complaints or concerns.

●Answer phones and respond to customer requests

●Sell tickets and place customer orders in computer system

●Balance tickets sold

●Transfer customer calls to appropriate staff

●Identify, research, and resolve customer issues using the computer system

●Follow-up on customer inquiries not immediately resolved

●Complete call logs and reports

Regional Bus Driver

●Assist passengers boarding, exiting the bus, and loading/off-loading passenger’s baggage

●Complete appropriate paperwork for possible maintenance and problems

●Serve as the primary contact and representative for greyhound doing all customer interactions

●Adhere to all D.O.T. rules and regulations

●Complete appropriate paperwork for mileage

●Assist with maintenance and, cleaning of transportation vehicles when necessary

May 2011 to May 2013- Warehouse Manager

The Look Enterprises, Inc. (TLE) - Houston, Texas

●Interact with fortune 500 companies regarding product delivery and inventory

●Managed 10 warehouse personnel

●Ship products across U.S. and U.S. Territories

●Type spreadsheets for customer contact information and maintained company warehouse inventory ($3 Million)

●Prepare necessary reports for data analysis and restricted access to customer information (Federal Government)

●Maintain paper and electronic files with regards to company policies and procedures for the warehouse

Education

Magee High School, Magee, MS

May 2003

Simpson County Vocational Center, Mendenahall, MS

Study: Building Trades

2001-2002

Earle C Job Corps Academy, Morganfield, KY

Study: Health Occupations

2004

License(s)/Certification(s)

●CDL class A- Ace Training Trucking School, Byram, MS

●Valid Motor Vehicle Record (MVR)

●Clear Criminal Background Check (CBC)

●DOT certified

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