Customer Service Sales Manager
Resume:
RODNEY D BENTLEY
*** ***** ****** ****, ******, NC 28638
********@*****.***
Dedicated and dependable employee with experience as a dispatcher coordinating loads in
transportation industry as well as experience in sales management. Skilled in providing excellent
customer service, being an active listener, training, mediation and motivating employees, Easily trained
and willing to learn new skills
EXPERIENCE
DATES FROM 04/2019 — TO PRESENT
BROKER -TRUCK LOADS, ANTIQUE SALES-
SELF EMPOYED (BENTLEY VINTAGE FINDS)
Broker of Cotton Truck loads, Buying & Selling of Antiques & Collectibles.
DATES FROM 05/2006 — 04/2019
FREIGHT BROKER DISPATCH, LIBERTY EXPRESS INC, CONOVER, NC
Coordinated loads with truckers, and companies needing freight transported.
Communicated with customers, vendors and truck drivers by email and phone.
e
Scheduled pickup and delivery of goods and materials, verified accuracy of information.
e Acted to proactively solve potential problems.
J
DATES FROM 08/1990 — 11/2005
SALES MANAGER, REECE BUILDERS & ALUMINUM CO., WINSTON SALEM, NC
Trained and managed in home sales force for siding & window company.
e Interviewed and hired commission-based employees.
e Provided training and support in customer service.
e Ensured workers were current on product specifications.
EDUCATION
08/1986 — 08/1990
BACHELOR’S DEGREE, APPALACHIAN STATE UNIVERSITY, BOONE, NC
Office Systems Management
HONORS AND ACTIVITIES
TOP SALES MANAGER MONTHLY & YEARLY, #9 WINDOW SALESPERSON OF THE YEAR
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