Marvin Clowney
*** ****** ** ****** **, *****
704-***-**** · *********@*****.***
QUALIFICATIONS PROFILE
Graphic Designer/IT Professional with computer hardware, software, and troubleshooting experience; impeccable organizational, administrative and time-management skills; completes projects under deadlines in a fast-paced environment with limited resources; independent self-starter who excels in communication and presentation; typing speed of 60 wpm
Notable proficiencies include:
Software:
Remedy
Cisco
Photoshop CS5
Illustrator CS5
Indesign CS5
Dreamweaver CS5
Flash CS5
Remedy and ESM
Sunbird/DCIM
Web Design:
CSS
HTML/XHTML
DHTML
XML/XSL
UI/UX Design
WordPress
Joomla
MySQL
Skills:
Rack and Stack Servers
Troubleshooting
Network Devices
Computer Hardware
WAN and LAN connections
Operating Systems:
Windows 10/8/7
MAC OSX
Linux
FORMAL EDUCATION
Campbell University, Buies Creek, NC
Bachelor of Fine Arts- Graphic Design Degree (Awarded December 2002)
GPA 3.14 /4.00
Concentration in Computer Technology
PROFESSIONAL EXPERIENCE
Data Support Analyst February 2018- December 2021
Merck MSD/ Compucom, Charlotte, North Carolina
Provided enterprise support for 5,000+ servers
Rack/Stacking Windows Servers
Network Room Hardware Installation (Grids, Racks, Cabinets, Wire Management).
Upgrading Cisco Hardware Installation and configuration.
Structure Cable Installation and Dressing.
Setup WAN and LAN connections
Setup network connections using cat5 and fiber optic cables
• Perform proactive monitoring for server hardware (ESM) and batch processing in a 24x7x365 Data Center.
• Assist vendor and hardware teams in installations of cabling and servers.
• Monitor backup environment on all server platforms via Tivoli TSM.
• Ensure Data Center integrity by performing monthly audits of security access files.
• Facilitate between vendor and support teams for hardware that requires vendor support.
• Provide manual server reboots and touch (hands-on) support on AIX (IBM), UNIX and Windows platforms.
• Utilize Remedy and ESM for incidents, requests and alerts to ensure system availability.
• Follow process and standards in the delivery of Operations Monitoring services.
• Regularly meet Service Level Agreement objectives.
• Contribute to support full Data Center planned outages.
Multimedia Graphic Design / Web Designer January 2006- Present
M2 Media & Graphics, Charlotte, North Carolina
Provides promotional media for small businesses as lead graphic designer/ web developer
Employs contemporary technology to create concise, functional web design tailored to specific client needs
Creates marketing campaigns, including logos, print materials, packaging, products and advertisements.
Notable clientele: Coach Q Askew, Victory Christian Center, Proverbs 226, A Better World Charlotte, TSW Mall
Graphic Designer/ Pre-Press Production September 2017- June 2018
PureRed Farrar, Mooresville, North Carolina
Created custom graphics and page layout to specifications for Rite Aid weekly circular.
Coordinated with design team to prepare advertisements for Pre-Press production.
Approved all graphics per Rite Aid style guidelines for signage, posters, displays as Special Project Manager.
Program Manager/IT Supervisor November 2007- July 2013
Q Foundation Inc., Charlotte, North Carolina
Created/developed/maintained company websites, social and multimedia platforms for qfoundation.com
Responsible for building/maintaining office mainframe network, upgrading operating systems, reimaging desktops and laptops.
Completed purchase orders for new computers/ hardware, file sharing hardware and printers.
Served as technical support for company website, email and data servers, VPN, printer and software issues.
CAREER HIGHLIGHTS
Computer Technology Educator for a non-profit Christian Academy; (Faith Christian Academy) responsibilities included building and maintaining office mainframe network, upgrading operating systems, purchasing new computers/ hardware, file sharing and print support.
Supervised the implementation of a computer lab capable of conducting classes of 15 students. While working to develop a curriculum for grade levels k – 8. I was also responsible for developing a monthly newsletter that went out to all church members, parents and volunteers to keep them abreast of school activities and progress. Developed all school marketing materials, which included: newsletters, brochures, website, annual, presentations and company website.
CHALLENGE: Provide management and marketing services for one of the nation’s leading youth advocates, motivational speakers, author and philanthropist {Stephán “Coach Q” Askew}. Responsible for creating company website, marketing material and promotional products. During my seven year tenure with the Q Foundation I served as a Case Manager, Marketing Director and eventually Program Director. www.qfoundation.com
PROFESSIONAL REFERENCES
Stephan Askew, Owner
Q Foundation Inc.
*********@***********.***
Sylvia Reed, Job Coordinator
Workforce Development Board
*************@*****.***
Wilbert Hines, Operations Executive
The Lander Agency, LLC
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