LAURA A. MINICHIELLO, PHR

ad2ko8@r.postjobfree.com 813-***-****

SUMMARY

Knowledgeable and creative professional with experience in human resources, management, and training. An ambitious, organized, responsive, dedicated team player. A quick learner who enjoys problem-solving, thrives on challenge, prioritizes attention to detail, and believes communication is key to being successful.

PROFESSIONAL EXPERIENCE & SELECT ACCOMPLISHMENTS

United Way Suncoast (10/2018-Present) Headquarters in Tampa, FL, serving 5 counties

HUMAN RESOURCES ADMINISTRATIVE MANAGER/SENIOR TALENT SPECIALIST

Recruited into this newly created position to support the organization across key HR functions during a time of significant change. Initial responsibilities were payroll and benefits administration which quickly expanded to include recruitment, onboarding, FMLA management, compliance, and engagement. Key accomplishments include:

Recruitment and onboarding with a focus on increasing diversity within the organization. To date have increased representation by 20%

Administration of and “go to” person for benefits and policy information

Spearheaded process for new time keeping methods which enabled improvement of payroll processing

Researched, recommended, and implemented online performance management system

Leveraging the technology of our new HCM platform

Researched, developed, and rolled out compliance training presentations on harassment and health and safety geared specifically for our organization

Followed through on desire to enhance the employee experience by creating a group focused on engagement

Key member of our COVID Taskforce to navigate and make decisions and implement practices regarding this new landscape

DSG Clearwater Dental Laboratory (1/2007-7/2018) Clearwater, FL

Following the acquisition of Americus Clearwater Dental Lab & Associated Dental Technicians, Inc.

Asked to remain with the organization following the acquisition and to take on responsibilities within HR, Safety, Quality, and Purchasing. Key responsibilities included:

LAB ADMINISTRATOR

Local HR presence:

Developed an onboarding program for new employees

Developed recruiting strategies, conducted interviews and orientation of new employees

Administration of and “go to” person for benefits and policy information

Investigate internal complaints of harassment or other employment related issues

Involved in counseling and discipline of employees

Processed payroll to include all those on a pay for performance plan

Prepared necessary OSHA, accident claim, and workers’ compensation reporting

Created and implemented morale programs and organized social activities

Safety Coordinator:

Conducted health and safety training

Performed quarterly audits of the facility and safety practices to keep us ready for any unforeseen OSHA visit

Safety Data Sheets and labeling of hazardous materials

Quality Representative:

Maintained and updated documents related to the Quality System

Performed biannual internal audits and submit corrective actions for non-compliances

Prepared for independent third-party audits for our DAMAS (Dental Appliance Manufacturers Audit System) recertification, which always passed with minimal, if any, corrections needed

Purchasing/Inventory Control:

Placed orders and distributed materials

Developed a system to fill materials to maximum allowable levels which cuts out the middle man

Due to precision of my system, physical inventory was only needed quarterly rather than monthly

Involved in discussions related to costs/expenses as it relates to P & L

Accounts Receivable

Responsible for maintaining timely and accurate records and reporting

Americus Clearwater Dental Lab & Associated Dental Technicians, Inc. (11/1995-1/2007) Clearwater, FL

HUMAN RESOURCES MANAGER

Responsible for all Human Resources functions including:

Interviewing and pre-employment testing which greatly reduced turnover for the organization

Conducting orientation of new employees

Involvement in counseling and discipline of employees

Recommending, implementing, administering all benefits to include the addition of a 401K plan

Completing payroll to include all those on a pay for performance plan, and related sales to labor and production reports

Preparing necessary OSHA, accident claim, and workers’ compensation reporting

Designing new performance evaluation process, preparing and monitoring timeliness of evaluations

Creating and implementing quality, recognition, and morale programs, and organizing social activities

Safety training and auditing

Administrative work for the President

Making travel arrangements for President, VP, or any employees going to continuing education courses

ADDITIONAL WORK EXPERIENCE:

JOB ASSISTANCE CENTER (1994-1995) Fort Devens, MA

VOLUNTEER

Involved in several functions at this outplacement and career counseling center including conducting client interviews, researching databases for potential career contacts, training clients in the use of employment listing databases and resume editing programs, critiquing client resumes, performing mock interviews, and teaching instructional workshops on interviewing techniques.

SUNCOAST HUMAN RESOURCES MANAGEMENT ASSOCIATION, Member

ACADEMIC CREDENTIALS

Professional in Human Resources (PHR)-Certification

Bachelor of Science in Psychology with a minor in Business Administration

Fitchburg State University, Fitchburg, MA

References Furnished Upon Request

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