Business Development Talent Acquisition

CHASITY LAPLANTE

Edmond, Oklahoma 405-***-**** ***********@*****.***

A Solutions Driven, Senior Recruiting and Managing partner skilled in talent acquisition, human capital, recruitment management supporting professional and executive search and staffing services. Proven capabilities in strategic planning, thinking and problem-solving skills. Exceptional organizational, motivational, leadership and communication skills. Possess a strong sense of urgency – able to wear many hats yet maintain a level of consistency and organization to build an exceptional, fun, and profitable environment for all.

Highlights:

In depth knowledge and experience using ATS and CRM systems, such as BambooHR, Taleo, i CIMIS, BullHorn, SAP, Jobvite, ADP, Greenhouse, PCRecruiter, Smartsearch, RWS, Peopleclick, Salesforece, ServiceNow, Tableau, Zendesk, Hubspot and ability to use project management tools, including Jira and LI for project and time management abilities.

Expert communication, interpersonal, and negotiation skills with proven ability to multitask and collaborate with others in a fast-paced work environment.

Expert in Recruitment management to include strategic sourcing, screening, training, mentoring, interviewing, hiring and retention.

Exceptional Business Development skills to include prospecting, execution, and retention.

Exceptional experience in Vendor Management, Client Management Operations Management and knowledge in Human and Labor Relations

Exceptional experience with managing and initiating contracts agreements to include engagement agreements, master service agreements, statement of work, retained, contained and Contingent staffing services.

Exceptional skills in team management, corporate strategy, innovation, networking, and branding

PTS Advance Huddle3 Group 05/2023- Present

Account Recruitment Manager

Responsible for managing a 360-recruitment experience representing a new expansion for the company such as the IT Division.

Develop new business relationships as well as foster and expand existing client business to support the IT hiring needs within their organization.

Manage entire hiring process, from sourcing, screening to onboarding and provide a more streamlined and personalized recruitment experience, with a single point of contact for both the client and candidate.

Conduct weekly client meetings to determine needs, providing a written job description based on meeting notes, next steps and a clear and accurate explanation of the role and its responsibilities, this will need to attract and appeal to candidates.

Market and brand positions to social media platforms, job boards and manage applicants daily by providing immediate communication, expectations, next steps, scheduling interviews, or feedback with status updates.

Collaborate with internal team multiple times throughout the week with the status of positions, vacancies and new MSA’s.

Apply business development expertise, created a target list of prospect clients, and provide weekly updates with interaction and expectations.

Exceeds weekly KPI’s in recruitment and client connections, submissions, interviews, and placements.

Managed, sourced, screened and conducted candidate interviews for accounts through out each hiring cycle.

Determined the scope and nature of our accounts’ recruitment needs and their candidate expectations to ensure we can reliably identify, source, and hire the right candidates for the role

Determine specific hiring criteria and set benchmarks that are aligned with our clients’ business needs and brand requirements.

Oversee the creation and implementation of sourcing, assessment, and onboarding strategies to hire and retain top-performing employees.

Lucas Group Korn Ferry Inc. – Remote 02/2022- 05/2023

Senior Business Development & Executive Search Manager (Layoff)

Specialized in full-cycle business development supporting our IT Clients primarily in the central and west coast locations to support professional and executive searches to include C-Suite, Leadership, Data Analytics, Software Development, Network and Infrastructure Engineering, Information Security, Project and Product Management, ERP and DevOps vacancies.

Ensured success in the business, managed, and exceeded weekly KPIs and continuously collaborated with internal and external teams.

Developed new business and maintained client relationships.

Strengthen and expanded existing client relationships generating business opportunities and revenue growth.

Branded and marketed opportunities as well as social media management

Built and extended client relationships through proven excellence in recruitment delivery

Processed, sourced, screened, assessed, and demonstrated excellent ability in proactive recruiting, marketing candidates to clients, and forecasting of future needs.

Worked closely with Branch Personnel and recruiting team to nurture sales leads.

Maintained up-to-date electronic sales pipeline (Salesforce software) and account management.

Managed performance in searcher and bullhorn (ATS)

Fostered a spirit of superior customer service and mutual respect among coworkers.

Fostered exchange of ideas and provide cross-functional learning opportunities.

Monitored and evaluated the efficiency and effectiveness of service delivery methods and

procedures.

Created client presentations per search status and expectations.

Conducted weekly meetings with clients pertaining to searches and follow up tasks.

Assisted in recruiting efforts, created specific screening questions tailored to each search a provided recruiting team the tools needed to be successful in the search.

Collaborated with KF team members during acquisition to join forces and develop new relationships, client relationships and expand revenue.

Premier Placements- Oklahoma City, Oklahoma 02/2017 to 01/2022

National Business Development & Recruitment Manager

•Developed and implemented an effective sales strategy and processes to support client hiring needs in Technology, Healthcare, Manufacturing, Supply Chain, Energy, Accounting and Finance industries.

•Successfully created strategic sourcing and quality processes and managed recruitment team during implementation and evaluated full cycle recruitment strategies, recruiting performances, metrics analyses, policies, and procedures.

•Provided guidance on employee relations and matters of corrective action for internal and external staff.

•Successfully managed recruiting satellite office generated new business and retained existing client relationships as well as mentored and managed recruitment team.

•Established talent acquisition metrics (vacancy rate, turnover, days to fill, etc.) and reporting.

methods. Distributed quarterly reports to key stakeholders.

•Interviewed, hired, trained, and conducted performance evaluations and administered corrective action.

•Collected and published feedback and implemented improvement strategies on an annual basis.

•Developed sourcing and allocation plans to support critical hard to fill positions and created

screening questionnaires tailored toward positions and managed recruitment team during application and sourcing process.

•Developed processes and monitors for compliance to meet all pre-placement requirements (I-9,

physical, background checks, etc. Communicated with third party vendors as necessary.

Collaborated with operations team to achieve sales goals in obtaining optimum results of

generating a minimum of $500k in monthly sales revenue.

Oversaw business negotiations, created proposals, and closed agreements with clients. Approved and signed SOW’s and MSA’s.

Built and extended client relationships through proven excellence in recruitment delivery process to include sourcing, screening, assessing, proactive recruiting and marketing candidates to clients.

Maintained multiple applicants tracking systems to ensure timely and accurate communication,

activity and task execution with both applicant and clients.

Developed and maintained an excellent rapport with both clients and associates resulting in successfully retention and long-term business relationships.

Created and executed multi-channel strategies to source candidates or clients to meet the

company goals in revenue.

Implemented the quality process for sourcing, screening, interviewing, and hiring and enforced.

recruiting team to execute daily.

Conducted individual performance reviews with recruiting team to discuss goals, KPI’s, constructive feedback to ensure personal and professional development were met.

Created client target and leads list and successfully executed business development tasks.

Prepared monthly, quarterly, and annual sales forecasts.

Performed research and identified prospective clients, business opportunities and implemented process improvement plan supporting our RPO objectives.

Provided timely and effective solutions aligned with clients’ needs.

Established productive and professional relationships with key personnel for customer accounts.

Ensured all company objectives across all regions in the country are met.

Conducted onboarding processes and completed New Hire paperwork for contract/temp employees; safety training, e-verifications, I9, W-4, payroll, orientation, benefits, first- and fifth-day calls and scheduled monthly check-in calls.

Conducted client meetings onsite and via skype, zoom, etc.

Approved PTO requests and scheduled in advance.

Mentored, developed, and led recruiting teams to successfully meet KPI's and career goals and

worked effectively with the team in challenging areas or requisitions.

Traveled monthly to attend corporate meetings to review sales goals, initiatives, budgeting, and

forecasting.

Mitchell Martin- Oklahoma City, Oklahoma 09/2016- 02/2017

Recruiting Manager (Layoff- location closed)

•Developed new client base in local territory within the technology industry and/or clients hiring.

technical professionals for contract, contract to hire or direct hire positions.

•Conducted presentations and proposals via video, telephone and in-person meetings with news.

and existing clients to expand the utilization of our services, recruiting, evaluating or pay rolling.

technical professionals for their hiring needs.

•Ensured the team delivered outstanding customer service with both clients and candidates,

providing consistent communication and career guidance to candidates, and providing timely

accurate feedback to clients.

•Interviewed, hired, trained, and conducted performance evaluations and administered corrective action, guidance on employee relations as necessary.

•Audited recruiter processes and monitors recruitment dashboard and ATS

•Performance management in ATS utilized Salesforce and proprietary recruitment CRM.

•Participated in industry trade associations to increase our presence within the local community.

•Marketed and branded the company through multiple channels via social media, job boards,

attending networking events, etc.

•Mentored, lead and trained internal recruiting team and provided daily support to meet goals.

Robert Half Technology- Oklahoma City, Oklahoma 08/2015-09/2016

IT Account Executive

•Developed new client base and new business opportunities, introduced our services via video,

telephone and in-person meetings with new and existing clients to expand the utilization of

services, recruiting, evaluating, and placing technical professionals in contract, contract to hire or

project-based positions with our clients.

•Ensured outstanding customer service delivery to both clients and candidates, provided

consistent communication and career guidance to candidates and internal recruiters.

•Participated in industry trade associations to increase our presence within the local community.

•Built, maintained, and retained relationships with companies to understand their business and

provided IT solutions.

•Managed technical professionals on current assignments and provided effective feedback for

their career growth.

•Collaborated with recruiting team to attract and retain the top IT talent in our industry daily as

well as implemented process improvement plans and solutions to overcome recruiting

challenges.

•Effectively worked with recruiters daily and conducted candidate interviews, screening, sourcing,

references, testing and more.

TEKsystems – Oklahoma City, Oklahoma 09/2009 – 05/ 2015

Senior Technical Recruiter and Account Manager

•Provided recruiting support within IT staffing and services for Applications, Software, Network/

Systems Infrastructure and Communications for contract, contract to hire and/or direct

placement opportunities.

•Conducted 25-30 (candidate interviews) daily following a thorough sourcing, screening, and selection process for each candidate.

•Accomplished annual goal as an individual contributor of 1 million in spread generated from all service placements.

•Collaborated with Account Managers and Recruiting team to review top accounts, goals, and

target skill sets to provide successful delivery and revenue.

•Built, maintained, and retained excellent relationships through networking, consistent.

communication and providing timely feedback to clients per their needs and associates during

their career searches.

•Developed effective and innovative recruiting strategies to attract and retain top IT Talent,

screening and selection, career development, resume building, oversee pre-employment steps including reference checks, on boarding paperwork, coordinated face to face meetings,

scheduling/start dates, and completion of background/drug tests.

•Attended local networking events and user groups to market and brand company as well as network with technical professionals and hiring managers.

•Identified strengths and weaknesses of candidates to align relevant and multiple opportunities,

negotiate wages, benefits, and other terms and conditions of employment per candidates.

Built, managed, and maintained positive client relationships and consultants to re-engage, retain, and redeploy after each assignment, provide continuous employment.

Provided clients with market analytics through heavy recruitment interactions, user groups, networking events and research and development.

Provided timely feedback, pre-interview preparation and post-interview follow-up and assisted with resume building for Technical Professionals.

Communicated effectively with others to create a productive and diverse environment.

Mentored and trained peers, set professional and personal goals for self as with the team to hold accountability and/or be held

Linen N’ Things – Bedford NH/Oklahoma City, OK 2000-2005

General Store Manager All Roles

•Provided exceptional customer service, sales, management, mentoring, training, and marketing skills to internal and external teams.

•Successfully invested time with each customer per their needs and met their expectations and recognized as top sales manager consecutively.

Created and distributed customer surveys to generate analytics for internal stakeholders to determine best practices and changes to put in place.

Responded to customer orders, in-store orders, complaints, surveys, returned calls, etc.

•Increased annual ratings for YTD sales goals and profits.

•Managed staff, created schedules, approved PTO requests, etc.

•Conducted meetings and held events to control and improve loss prevention, safety guidelines,

staff augmentation and establishing and maintaining vendor relationships.

•Continuously produced high sale numbers and production.

•Implemented improvement plans to increase sales.

•Demonstrated abilities to make positive independent judgments based on presentation of

inventory, purchasing, returns and losses.

•Increased sales/control expense and improved budgets/loss statements

•Collaborated with peers of the management team to initiate new ways to enforce and maintain.

store operations, store standards/expectations, execution of company directed programs,

merchandise planograms, sales events, and improved team delivery.

•Managed staff performance, time and attendance, PTO, Sick and Vacation time.

•Managed tracking system, Microsoft Excel Spreadsheets, and referenced during reviews.

•Processed payroll, cash balances, and inventory reports weekly.

•Screened, sourced, and hired employees and conducted onboarding and orientation processes.

•Trained, mentored, and set disciplinary action as needed, prioritized daily/weekly/monthly.

responsibilities, time management, maintained organizational skills and provided constructive.

feedback as well as accepted feedback respectfully.

•Performed evaluation of performance of management and inventory control, cash office

procedures, preparation of deposits, drawer counts, loss prevention, and merchandising control

of the stockroom.

•Manage store displays/promote advertising/marketing and attended event functions/vendor.

relations and traveled as needed per training.

•Willingly accepted a transfer to support Oklahoma City stores to improve sales, audits, and

retention.

Education

Hollis/Brookline High School- Hollis, New Hampshire HS Diploma Completed- 2004

Hesser College- Manchester, NH Psychology- 2007 (Credits completed)

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