Swapna Nerurkar

Professional Summary

Facilitated scrum framework -sprint planning, backlog grooming, daily scrums, sprint reviews and sprint retrospectives.

Led sprint reviews, daily scrums, and planning meetings to realize full team engagement.

Managed Product Backlog and supported Scrum Framework for Sprint Release.

Collaborated with product owners, team members, technologist, and other scrum master’s to define solutions and drive progress.

Planned agile best practices and encourage team cohesion, overcoming impediments and hurdles to productivity.

Coached teams in agile practices and provided necessary training to create positive mindset to agile methodologies.

Applied agile, methodology to shorten cycle time and achieve target margins.

Experience in facilitating project planning, daily stand-up meetings, reviews, retrospectives, sprint and release planning, demos, and other Scrum-related meetings.

Business Analyst with 5+ years of experience and a solid understanding of Business Requirements Gathering, Evaluating Data Sources, Translating Requirements into Specifications.

Experience with creating Traceability matrix for tracking the requirements with the test cases.

Create UML diagrams such as Use Case Diagrams, Activity Diagrams, Class Diagrams, and Sequence Diagrams.

Extensive knowledge of Object-Oriented Analysis and Design using UML, Rational Unified Process (RUP), Rational Rose, Requisite Pro, Rational Clear Case, and Visio.

Created JIRA Stories and JIRA Tickets for the Sprints and assigned JIRA Stories to required Team Members and tracked those till Completion.

Extensive experience in conducting Gap Analysis and Impact Analysis, SWOT analysis, Cost-Benefit Analysis, Risk Analysis.

Expert level skills in MS Office products like; MS Word, MS Excel, MS PowerPoint, MS Access, MS Excel, and MS Project.

Strong experience in conducting User Acceptance Testing (UAT) and documentation of Test Cases. Expertise in designing and developing Test Plans and Test Scripts.

Highly motivated team player with excellent Interpersonal skills, Customer Relational Skills, Proven Communication, Organizational, Analytical, Presentation Skills, and Leadership Qualities.

Domain expertise in Financial Services industry including AML / BSA / KYC Compliance, Digital Banking, Capital Markets, Broker/Dealer, Payments, & Investor services business, operations, applications & technology.

Experience in SDLC methodologies like AGILE, SCRUM, and Waterfall.

Participate in designing requirements elicitation approach based on the project scope and SDLC methodology.

Experience supporting organizational change management efforts for IT and/or Finance projects.

Ability to analyse data in legacy applications to determine data migration/integration complexity, to identify data gaps against new requirements or conflicts across multiple legacy applications.

Extensive experience with Microsoft business modelling tool Microsoft Visio for process mapping.

Organized, goal-oriented, self-starter, and ability to master new technologies, manage multiple tasks while following through from start to completion with limited supervision.

Technical Skills

Language: SQL, HTML, XML, Visual Basic Script

Tools: Rational Suite (Requisite Pro, Rose, Clear Quest, Clear Case), MS Visio, MS Project, MS Access, MS Office Suite

Methodologies: Rational Unified Process, Agile/Scrum, Waterfall Methodology.

Defect Tracking Tools: Rational Clear Quest, Clear Case, Excel, Jira

RDBMS: MS Access, SQL Server.

Licenses and Certification

Certified Scrum Master

Scrum Alliance

Issued December 2023 Expires 2025

Credential ID 1884437

Professional Experience

Riviera Consulting, LLC

Morgan Stanley, Atlanta, GA, January 10th, 2022 - December 15th, 2023

Business Analyst / Scrum Master

Responsibilities

Using Agile Development methodology throughout Project Life Cycle.

Interact with the stakeholders to gather user requirements and their expectations from the system.

Managed user stories and conducted Scrum Ceremonies throughout the product development life cycle.

Daily Scrum Calls to track development/knowing impediments if any.

Conduct refinement sessions to refine the user stories.

Defined Project Scope and worked with the development team to create User Stories as per requirements.

Create and track the Hygiene/Stability Jiras from Hygiene Tracker and align it to sprints.

Use Agile Scrum Methodology in collecting requirements, documenting, and sending them for development, using an iterative approach.

Conduct Daily stand up and Jira refinement session to update the Jira Stories on the board.

Working in an Agile/Scrum environment which posed initiating several JAD sessions and active interaction with business and technical teams.

Providing value added suggestions for process improvement to business partners and end users.

Interfacing with end users and business owners to examine current work processes and communicating the results to the stakeholders.

Part of the requirements team and have written User Stories and Product Backlog lists.

Experience in translating client requirements into different tangible deliverables such as functional specifications, user cases, user stories, workflow/process diagrams.

Experience working on projects with Agile environments.

Extensive experience in producing documents like Business Requirements Documents (BRD), Functional Requirement Specifications (FRS

Providing overall project management to multiple projects successfully completing them on-schedule and on-budget.

Assist the Product Owner with the Product Backlog and help in IBR (Integrated baseline Review) Planning for every quarter.

Defined Project Scope and worked with the development team to create User Stories as per requirements.

Provided Support and assistance to QA in testing functional requirements and getting business sign-off.

worked with Scrum Master to Facilitates and supports all scrum events: Sprint Planning, Daily Scrum, Sprint Review, and Sprint Retrospective.

Promise One Bank Atlanta, GA Aug 2021-Nov 2021

Teller

Responsibilities

Processed daily client transactions, including deposits, withdrawals, money transfers, loan payments, and selling cashier’s checks.

Accurately maintained records of each transaction and ensured all documentation and paperwork was in place and within compliance.

Assisted clients with various questions and concerns related to their accounts and bank products.

Riviera Consulting, LLC Dec 2019 -June 2021

Business Analyst

Responsibilities

Designing and customizing data models for Data warehouse supporting data from multiple sources

Administered and coordinated the monthly release cycles.

Conducting interviews with various business users to collect requirement and business process information using MS Visio, Requisite pro.

Using Agile Development methodology throughout Project Life Cycle.

Working in an Agile/Scrum environment which posed initiating several JAD sessions and active interaction with business and technical teams.

Using RUP approach to fabricate UML diagrams and use case storyboards.

Providing value added suggestions for process improvement to business partners and end users.

Interfacing with end users and business owners to examine current work processes and communicating the results to the stakeholders.

Conducting JAD sessions with management, SME's, vendors, users and other stakeholders for open and pending issues

Perform GAP analysis to define gaps between AS-IS and TO-BE processes.

Proficient in writing advanced SQL queries with ability to analyse large volumes of data.

Demonstrating excellent technical writing skills by developing Business Requirements Document (BRD) and Functional Specifications Document (FSD).

Responsible for modelling requirements using UML diagrams such as Use cases, Activity diagrams in MS Visio tool.

Experience in translating client requirements into different tangible deliverables such as functional specifications, user cases, user stories, workflow/process diagrams.

Following and Appling Rational Unified Process (RUP) Methodology in defining the problem, gathering requirements, business modelling and communicating with the technical team for the development of the system.

Participating in the development and preparation of the Test Plan with the testing team.

Experience working on projects with blended Waterfall and Agile environments.

Extensive experience in producing documents like Business Requirements Documents (BRD), Functional Requirement Specifications (FRS), Software Requirement Specifications (SRS).

Used Rational Quality Manager to develop test plans, develop test cases, run tests and report status.

Providing overall project management to multiple projects successfully completing them on-schedule and on-budget.

Has JAD sessions with cross functional teams to understand business process flows and functional interdependencies.

Part of the requirements team and have written User Stories and Product Backlog lists.

Riviera Consulting, LLC Jan 2019 – Oct 2019

Business Analyst

Responsibilities

Interact with the stakeholders to gather user requirements and their expectations from the system.

Managed user stories and conducted Scrum Ceremonies throughout the product development life cycle.

Integrated data from disparate systems to give holistic reporting across the Global information solution centre.

Co-ordinate the resolution of identified data issues, tested new feeds to a data warehouse, validated existing warehouse data.

Mentored the junior data scientists, and analysts on completed work to expand the impact to additional products or business units.

Played an active role in file transferring and file processing from mortgage to banking Division.

Ensure the suggested modifications by the users were incorporated into the Application.

Perform GAP analysis and SWOT Analysis.

Conducted training sessions and updated Product Manual upon successful delivery of each sprint.

Review and document the requirements in Business Requirements Document (BRD), Functional Requirements Documents (FRD), and conducted JAD Session.

Defined Project Scope and worked with the development team to create User Stories as per requirements.

Getting APIs developed to perform KYC (Know Your Customer) for cross-functional platforms.

Worked with business and development team to develop application programming interfaces to support mobile functionality.

Participate in the development and in User Acceptance Testing (UAT).

Implemented of recommendations from Basel Committee on banking supervision on IT projects for Credit Risk, Operational Risk and Market Risk in line with Basel II.

Completed Project Status Reports & led PMO meetings to update senior management and other stakeholders on progress, issues and deliverables of project.

Daily Scrum Calls to track development/knowing impediments if any.

Analysed high-level requirements identified impacted systems, and estimated costs.

Managed QA/UAT testing with offshore teams and provided final sign off to begin pilot deployment.

Maintain a current understanding and knowledge of AML, KYC, & Due Diligence policies and procedures.

Executed day-to-day phases of the audits as the in-charge auditor for both publicly traded and private clients, including audit planning, risk assessments, audit substantive testing, and financial statement in both US GAP and IFRS.

Planned and defined Use Cases created Use Case diagrams, Scenarios, and Use Case Narratives using the UML methodologies.

Enhance the existing online banking application by improving its GUI, making it more users friendly.

HDFC BANK LIMITED MUMBAI INDIA Nov 2007-June 2010

Manager

Responsibilities

Managed operations of 35 people, with direct supervision of 12 team members. Managing daily operational activities at the branch i.e. checking the a/c opening forms, Fixed Deposits and ensuring zero rejections.

Met multiple daily deadlines for processing millions of checks and ensuring proper routing, clearance, imaging, and statement rendering.

Facilitated weekly staff meetings to share information, respond to issues, avoid escalations, and develop incentive programs to improve performance.

Directed month-end production meetings, generated forecasts, and set performance milestones to ensure accuracy and timeliness of month-end deliverables.

Coached individual team members in presentation and communication skills, supporting each member's growth and career development.

Process Improvement/Quality Assurance

Worked closely with Data Central Managers nationwide to discuss and implement process improvements (Six Sigma Process) for customer invoicing, resulting in streamlined operations and increased revenues.

Conducted and oversaw daily quality-control efforts to ensure accuracy and consistency throughout all Data Central operations.

ICICI BANK LIMITED MUMBAI INDIA Feb 2003-Oct 2007

Assistant Manager

Responsibilities

Managed daily operational activities at the branch with competent focus on Turnaround Time & Service Standards. Activities include cash desk, transactions desk, clearing desk, customer banking requests.

Monitored ERV(Enhancing Relationship Value).Excellent knowledge of all Offshore & Onshore investor type documentation including Account opening of Individuals, Regulated / Non-Regulated Corporations, Limited Partnerships, Not-For-Profits (NFP), Nominees & Intermediaries, Endowments, Investment Funds, Pension Funds & others.

Coach, lead & motivate team members in a matrix environment. Monitoring the staff performance in the various products such as Life Insurance, Saving Accounts, Fixed Deposit, Gold etc.

IDBI BANK LIMITED MUMBAI INDIA Jan 2001-Jan 2003

Executive

Responsibilities

Worked at the Demat Desk and handled day to day demat activities such as Account opening Pledge/hypothecation of demat security holdings against bank Loan and also electronic credit of securities allotted in public issues.

Education

Bachelor of Science from Mumbai University, INDIA

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