Data Entry Project Management

Suzanne Campbell RN, BN, CVAHP

s dc a m pb el l @ c o x . n et c e l l 9 4 9 . 6 9 7 . 59 9 6 w w w . l i n k e d i n . c o m / s u z a n n e d c a m p b e l l 2 2 A successful, clinically astute, professional leader with ability to drive transformational change influencing value and efficiency in a large healthcare system. Objective

Secure a management level position that will leverage my knowledge and add value to organizations performance. Seeking a position to use my expertise in healthcare operations, finance/budget, strategic sourcing and standardization, change management, program development, project management, value analysis and performance metrics. Career Accomplishments

Facilitating 8 corporate physician lead clinical institutes in report prioritization and development o Management of executive metrics representing 51 hospitals and over 400 outpatient sites.

Leading Clinical Value Analysis for 12 corporate teams to achieve standardization of products/devices o Including 3 acute care hospitals and 42 medical office clinics, achieved $8.7 M dollar savings in supply cost reduction ($300M annual spend)

Increased revenue of Outreach Lab program 4x by opening 8 new locations o Developed strategic program for Blood Donor Center, from ROI to management of the center o Management for Lab program; annual budget; growth projections; technology integration

Identified need for and created visibility of 80+ projects per year across MemorialCare Health System o Produced metrics dashboard, providing leadership with comprehensive status of projects

Certified LEAN leader with over 20 projects in design, process improvement and inventory

Mentored 35 staff; designed capacity boards, communication tools, and workflow standardization o Improved operational consistency and customer service standards Certifications: Clinical Value Analysis Project Management LEAN Experience

Consultant, Clinical Analytics, 2019 - Current

Providence St. Joseph Health Corporate – Renton, WA (local office in Irvine, CA) Driving report and product development into standardized processes and alignment of work for teams of managers and engineers.

Managing intake and resourcing of projects using agile software (e.g., Jira)

Review of value opportunities utilizing product tools (VOA) along with financial reporting; supply utilization, labor resources to identify best practices while maintaining quality and patient outcomes

Develop timelines, deliverables, and overall strategy in coordination with the managers

Set up tools and communication strategies in order to provide status visibility across all projects System Director, Clinical Value Analysis, 2016 - 2019 Memorial Care Corporate - Fountain Valley, CA

Developed and implemented a systematic process to track and communicate expense reduction

Oversight of Value Analysis Program with 12 corporate hospital teams and Medical Foundation

Initiated Group Purchasing Organization and Regional Purchasing Collaborative opportunities

Directed standardization initiatives including: IV products/devices, surgical gloves, vital sign monitors

Established dashboard tool to communicate product changes and timelines to user departments

Standardized enterprise-wide process from contract to launch of materials; reduction of expirations Manager, Clinical Contracts, 2015 - 2016

Memorial Care Corporate - Fountain Valley, CA

Reviewed system-wide clinical products and services to identify master agreements / process standardization

Created contract management tools that standardize communication and process

Developed visibility, work balance, and capacity metrics for efficient and collaborative scoping of projects.

Directed standard work and tools for product requests; outcomes analytics; decision making, clinical evaluation and monitoring use

Managed LEAN RPI for contract renewal and MHS Surgery order by description for spend reduction Memorial Care Saddleback Hospital, 1995 - 2015

Laguna Hills, CA

Manager, Outreach Lab and Blood Donor Center, 2007 - 2015 Strategically planned and executed annual program growth goals

Increased to 12 locations with revenue growth from $5M to $14M; 25 staff

Blood Donor Center program development from ROI, design, project management and operational oversight. Staffing, recruitment, software implementation/integration and quality metrics.

Managed marketing collateral design, corporate events and health fair events. Operational oversight and support for program

Budget projections; mapping for referral sourcing; sales team deployment

Facility lease/property management; LEAN projects for supply and process

Implementing Electronic Medical Record (EMR) remote access for results reporting Business Analyst, Outreach Laboratory, 2003 - 2007

Design of and management of financial/productivity reporting platforms; lab system downloading and summary by location for management decision and operational changes

Quality program metrics for inpatient and outreach lab, aligning with regulatory compliance. Operational Improvement Specialist, Finance, 1999 - 2003

Decision support coordination of operational/productivity improvements for hospital departments and reporting to leadership council for facility annual savings (System 2000) Outcomes Manager, Quality Management, 1995 - 1999

Outcomes Review for a team of 10 case managers; trending by diagnosis/LOS; metrics for MD practices; collaboration with MD/Outcomes and Medical Staff Committees Manager, Clinical Systems, 1989 - 1995

Irvine Medical Center - Irvine, CA

Reporting to CFO; selection, implementation of HIS for new hospital, training 600+ users; design and placement of hardware, software development and financial interface;

President and Board Member HBOC/McKessen User Group Senior Productivity Consultant, Healthcare Management, 1986 - 1989 Deloitte, Haskins & Sells, Costa Mesa/Los Angeles, CA Education

1986 - California State Board of Nursing, Registered Nurse 1983 - Bachelor of Nursing; University of Calgary, Calgary, Alberta, Canada 1982 - Alberta Assoc of Registered Nurses; Community Health/Homecare Skills

JIRA, Minimum Business Increments (MBI), Continuous Value Improvement Proficient in Microsoft Office products, Epic, Cerner and several other EMRs Outstanding written and verbal presentation skills Operational, budget and productivity via analytical data Program development

Hobbies

Triathlon Cycling Running Concerts Sewing Gardening Spending time with family and friends

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