Vernon Hills, IL *****
Cell: 312-***-****
Email: **********@*****.***
Matthew C. Smerge
Qualifications
** ***** ************ ***** ********** in the Chicago market
Proven sales performer/leader with extensive experience working with restaurant owners and management
Success managing diverse sales teams, vendors and support
Relationship builder with honest and trustworthy reputation
Superior negotiation and account management proficiencies
Talented writer/editor with exceptional communication skills
Creative, well organized, detail oriented and able to meet goals
Relevant Experience
Heartland Payment Systems, a Global Payments Company Chicago, IL
Division Manager: April 2022-Present
Lead division within defined territory in the Chicago market
Manage a team of Territory Managers (TM) and Relationship Managers (RM) responsible for the direct sale of Heartland’s payment solutions and related products
Grew team from zero to six producers within 12 months
Oversee payments/merchant services solutions to local/regional businesses working directly with owners and company executives
Source, recruit and hire TMs and RMs within the division
Scale a team with month-over-month growth
Responsible for development of territory managers and sales reps
Deliver a replicable growth strategy that produces margin and builds infrastructure for Heartland’s current and future goals
Manage and achieve division’s production goals on a monthly basis
Produce daily and weekly division level emails (production updates, important announcements, celebratory emails)
Lead weekly division level calls & monthly meetings
Train TMs on building business plans for RMs
Daily coaching calls with reps
Responsible for activity in the field
Develop partner relationships with CPAs, COIs, and associations
Provide guidance to team on multiple product distribution
Guidance for division to execute with corporate training resources
Worldpay from FIS Chicago, IL
Regional Account Executive: November 2016-April 2022
Provide payments/merchant services solutions to local/regional businesses working directly with owners and company executives
Negotiate and sign 10+ new deals per month
Hit revenue and deal count target goals for 25 consecutive months
Prospect new opportunities on a daily basis through networking and cold calling efforts
Build relationships with financial center and business banking partners to cultivate opportunities with both new and existing clients
Give presentations at monthly regional bank manager meetings
Sell numerous POS, software, ecommerce & gateway solutions
Excellent statement analysis skills to help convert customers and close deals
Provide superior customer service to guide new clientele through the boarding, installation and activation processes and beyond
Utilize Salesforce for all sales management activities including opportunities, forecasting, contracts and activations
Viamedia Chicago, IL
Senior Account Executive/Team Leader: December 2004-December 2015
Offer marketing solutions via strategically designed cable television & online advertising packages sold to local businesses & ad agencies
Prospect and develop new business leads and sales opportunities
Develop sustained relationships with advertising clients, emphasizing the achievement of long-term marketing goals through consistent branding and growth over time
Execute the sales process to produce a high closing rate and successfully maintain accounts to ensure a superior retention rate and annual growth
Exceptional understanding of cable TV networks and programming
Ability to sell deep in order to maximize inventory on 60+ networks
Specialize in selling sports packages (NFL, Cubs, White Sox, Blackhawks, Bulls, NCAA etc.)
Online marketing consultant with expertise in pre-roll video, AdWords, AdMessenger, banner advertising and social media
Built and manage list of more than 25 active accounts
Work with numerous high-profile area companies/clients and C-level executives and business owners
Entertain clients frequently at lunches, dinners, sporting events, etc.
Mentor and help train new Account Executives and attend colleagues’ needs analysis and pitch meetings upon request
Team leader in Chicago office; helped launch Arlington Heights office and assist AEs there when needed
Help coordinate team outings and annual golf event
Frequently participate in the creative process and the development of new video advertising campaigns/concepts
Have appeared as talent in more than 40 local TV spots and record voiceovers as needed/requested by clients
Sales Achievements:
Consistently meets or exceeds monthly and annual budget goals
Placed in Top Ten company-wide in annual upfront sales contests each year between 2006 and 2015, winning top prizes three times
Won annual NFL sales contest twice, hitting 210% & 330% of goal
Peak Performer Award monthly winner 14 times
CAB Sales Achievement Finalist 2011 – Gale Street Inn
Left Field Media/Ballpark Publications Chicago, IL
Publisher/Editor/Sales Director: Jan. 1997-Present
Managing Editor/Writer of Chicago Baseball from 1997-2013; named Sales Director in 1999; became Publisher in 2014
Ballpark Sales Director leading team of 10-12 sales people
Wrote 1000+ articles, columns and feature interviews for Chicago Baseball, Game Time and Ballpark Monthly magazines covering teams including the Chicago Cubs, White Sox, Bulls and Blackhawks, Cleveland Indians, Colorado Rockies & Atlanta Braves
Interviewed numerous Chicago players, coaches and personalities
Editorial responsibilities include: proofread and edit all copy, choose photos, supervise layout, assign stories to writers & set deadlines
Manage editorial staff including two assistant editors & five writers
Initiate marketing and promotion strategies for Chicago Baseball
Managed Chicago Baseball’s advertising sales from 1998-2021; grew monthly publication from 24 to 52 pages as advertising more than quadrupled during that span; increased ad revenue by 630%
Developed long-term relationships with advertising clients; held a 80-90% year-to-year client retention rate from 2000 to 2021
Oversee layout and design; coordinate production and printing
Advertising Agency: Jan. 2016-Present
Negotiate and book ad placement on broadcast and cable TV, radio, digital and print media
Provide creative services as needed from concept and scripting through production and post
Education
University of Illinois at Urbana-Champaign
Bachelor of Arts in Cinematography/Screenwriting (Minor in Journalism)
Illinois Center for Broadcasting
Certificate in Radio and TV Broadcasting