Cassey Rath

***** ******* ****, *** # **** cell 214-***-****

Dallas, TX 75248 ad2kip@r.postjobfree.com

ACCOUNT MANAGER – PROJECT MANAGER

Business Development / Performance Focused

Accomplished Account Manager with 10-year proven track record of Bottom-Line Success

Highly flexible individual with strong analytical skills and ability to prioritize multiple projects. Currently attending courses at Champion School of Real Estate to become a Licensed Agent soon.

Excellent balance between embracing company values, sales goals, setting the right level of expectation, building rapport quickly and relating to all people along all aspects of the supply chain – Prioritize tasks and rearrange when necessary to get the job done – Orchestrate positive meetings to ensure matters are addressed and efficient decisions are made quickly.

Efficient Under Pressure – Results Driven – Goal Achiever Exceeding Quotas – Excellent Presentation Skills

AREAS OF EXPERTISE & EXCELLENCE

●Communication

●Organization

●Negotiating Contracts

●Presentation Skills

●Setting Expectations

●Forecasting

●Supporting Sales Team

●Goal Achieving

●Multitasking Projects

●Creating New Business

●Generating Revenue

Leadership

KEY ACCOMPLISHMENTS

●Awarded Top Recruiter for Production in 2009; generated $1Million for Delta Dallas

Team Lead Winning #1 Branch in US – Strictly Legal Recruiting; generated $2 Million in revenue

Additional Awards: Achievers Club, Odyssey of Excellence, Reach New Heights, Top Account Manager

PROFESSIONAL EXPERIENCE

State Farm- 2022-Present Retention Specialist

Essential Duties:

Provides customer service to a variety of customers over the telephone.

Responsible for the servicing of existing clients-identifying and assessing customer needs to achieve satisfaction.

Receives and responds to customer service inquiries both written and verbal.

Follows-up on customer issues, research problems and processes documents necessary to ensure a successful resolution.

Handles calls and correspondence that are predominantly routine but may require some deviation from standard procedures.

Responsible for the servicing of existing clients-identifying and assessing customer needs to achieve satisfaction.

Provides accurate, valid and complete information by using the right methods/tools.

Club Corp- The Creek/The Hills 2019-2021

Server, Bartender, Event Coordinator, Lead Team Member for Golf Cart Employees

●Maintained Club Corp service standard as outlined in the Hospitality First training program

●Complete and comprehensive knowledge of the menus, specials, liquors, beer and wines available to the Club

●Accurately execute Member and guest orders and request in a timely matter

●Consistently display the Steps of Services for all opportunities to Members and Guests

●Assist in organizing Golf Tournaments at the Club.

PAS - Purchasing Solutions 2017- 2019

Account Manager

●Maintained portfolio for over twenty-five Property Management Companies with apartment sites ranging between 1000-10,000 units.

●Conduct rollout meetings and training for all new clients

●Pair with vendors and sales team to coordinate resolution with customer concerns

●Provide client audits of customer invoices to identify savings potential

●Host Trade Shows in major cities

●Provide our members analysis and cost savings to ensure they are receiving the best pricing through pre-negotiated pricing, customized programs, and detailed spend analysis.

●Communicate with properties managers in a timely manner to ensure they are receiving the upmost customer service from provided vendors and PAS.

Get Organized by Cassey Rath, Dallas, TX 2013– Present

Personal Organizer

●Consult with clients to maximize space in closets, bathrooms, pantries, kitchens, home offices, and garages

●Ask right questions to customize systems, resulting in higher production, time efficiency, and lower stress

●Talent for visualizing the big picture and providing materials to eliminate clutter in your life

●Create manageable steps and goals to keep clients accountable for long term success

●Provide simple strategies to make organization a priority and to keep it fun

Stephen Gould Corporation, Dallas, TX 2011 – 2014

Leader in the packaging industry revenue surpassing $630 Million

Account Manager

●Provided supply chain management, warehousing and logistic services both locally and globally

●Managed two major accounts totaling $15 Million in sales: Samsung and Mary Kay Cosmetics

●Processed purchase orders; verified specifications and pricing for accuracy

●Known for going the extra mile and being a great source of information; strong follow-up skills and effective communicator on delivery expectations to clients, vendors and brokers

●Proactive problem solver, expedited urgent orders, assisted in accounts receivables and collections

Hewitt Associates - HRAdvance, Dallas, TX 2010 – 2011

Account Coordinator/ Manager

Human resource consulting and outsourcing solutions to help them anticipate and solve their most complex benefits, talent, and related financial challenges. Works with companies to design, implement, communicate, and administer a wide range of human resources, retirement, investment management, health care, compensation, and talent management strategy

Set-up and coordinate new account implementation

Maintain a database of sample written communication collateral for clients

Establish an effective, successful, relationship with Brokers, Agents, and Consultants

Provide overall project management, while providing status to clients by forecast comparison on a weekly bas

Delta Dallas, Dallas, TX 2008– 2010

Legal Recruiter

●Implemented new website to attract top-tier talent for Legal Division; screening law professionals specializing in corporate, criminal, family, labor, and other fields of law

●Created marketing material and campaign strategies to generate profitable outcomes

●Built an influential network of Dallas Executives by targeting decision makers within legal firms

●Awarded Top Recruiter for Production in 2009

Today’s Staffing, Dallas, TX 2004– 2008

Spherion – Mergis Group – Account Manager / Recruiter

●Promoted to develop and grow Professional Division; increased revenue from $1Million annually to $3Million

●Exceeded annual sales quota of $500,000

●Generated profits immediately – averaging 10 placements per quarter

●Implemented a successful referral program for employees, incentivized split placements, bonuses and teamwork

Strictly Legal – Account Manager / Recruiter

●Sourcing, interviewing, checking references, and negotiating offers

●Proactively targeted, pursued, and met with top-performing candidates for full-time legal roles. Captured and reported key metrics showing results, trends and opportunities

●Built and cultivated a database of more than 10,000 contacts in the industry

●Led Dallas Branch to win title of # 1 Branch in United States

Cardinal Capital Partners, Inc., Dallas, TX 2003 – 2004

Corporate Paralegal

●Coordinated with Attorneys regarding the structure of new acquisitions

●Prepared proper documents to incorporate and/or qualify necessary General Partnerships, Limited Partnerships and Limited Liability Companies for the purchase of properties

●Maintain monthly property tax, insurance, annual, and rent increase reports

●Supported the maintenance of Corporate Books and General Files

●Updated all database information in software program Yardi

Locke Liddell & Sapp LLP, Dallas, TX 2002 – 2003

Corporate Paralegal

●Prepared closing binders and minute books; coordinated state and corporate filings

●Prepared stock certificates, formation documents, articles of dissolution, and articles of incorporation

Winstar Communications, Dallas, TX 1998 – 2002

Senior Field Account Manager – Telecommunications Industry

●Provided broadband services to business customers, post-sale customer service

●Created proposals for upselling products and services to existing customers

●Supported 10 sales representative in the Southwest Territory of United States

EDUCATION & TRAINING

Southwest Texas State University, San Marcos, TX

Bachelor of Science Degree – Criminal Justice

Minor in Sociology

Southeastern Career Institute – ABA Approved, Dallas, TX

Post Graduate Paralegal Certificate Program

Champion School of Real Estate – Plano Texas

2020- Present

COMPUTER SKILLS

●Skilled in both Mac and PC

●Microsoft Office: Highly proficient in Word, Excel, PowerPoint

PROFESSIONAL ORGANIZATIONS & COMMUNITY INVOLVEMENT

●National Association of Professional Organizers (NAPO)

●Strategic Account Management Association (SAMA)

●Habitat for Humanity – Building and Renovating Homes in Dallas

●National Apartment Association (NAA)

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