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POGO Team leader and superviser

Location:
Barangay 38, 1306, Philippines
Posted:
January 08, 2024

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Resume:

VUSLAT ALKIS

Address:Imus, Cavite. Phone: +63-999-***-**-** Email: ad2ki6@r.postjobfree.com, Telegram: @kat1072 Skype: ad2ki6@r.postjobfree.com

Objective

My biggest goal is to use my knowledge and skills, which I have gained throughout my life, in the right company, and to be beneficial by providing maximum support to the development of the company.

Education

University Near East University (Electric-Electronic Engineering Faculty)

Nicosia, North Cyprus

After 3 years study under graduate

1991-1994

Secondary M.K.Pasa Lisesi - M.K.Pasa/Bursa/Turkey

1984 – 1990

Elementary Ogretmen Davut Ilkokulu – M.K.Pasa/Bursa/Turkey

1979 – 1984

Experience

ROYAL GARDEN PHASE 3 A1 203

AUGUST 2023 – DECEMBER 2023

My responsibilities: Team leader of 20 csr. Managing them and commanding for best performance. Checking their conversations and preparing best answers for clients. Managing payment system. Hiring CSR employees.

NANYANG TECH / ANGELES CITY / Supervisor

DECEMBER 2022 – AUGUST 2023

My responsibilities: Creating and operating Platform, teaching all required programs to csr employees. Managing big size team members, training them for best performance, calculating team members salaries and distributing, schedule and follow team members day off days, finding advertise canals on social media, finding support channels for all countries. Operating and controlling activities on back office. Buying sim cards from all countries and if needed activating remote whatsapp. Preparing documents and advertise with photoshop, ACDsee. Preparing small videos with Wondershare Filmora. Script writing for CSR team. Problem solving on translation programs

MACH86 Technologies Corp. Las Pinas / Turkish Interpreter

MAY 2022 – AUGUST 2022

My responsibilities: Solving users problems via online chatting. Create marketing videos (Wondersare Filmora) and photos (Photoshop and ACDsee)

Chinese Company / Online gaming CRS Chat support

MAY 2022 – AUGUST 2022

My responsibilities: Solving users problems via online chatting. Create marketing videos (Wondersare Filmora) and photos (Photoshop and ACDsee)

SM South SMDC / Turkish Interpreter

MAY 2021 –MAY 2022

My responsibilities: Translate online chats in same time, helping Chinese coworkers everything about they need from Turkey, Voice call with some clients, Create marketing videos (Wondersare Filmora) and photos (Photoshop and ACDsee)

Chinese company / online gaming - Turkish Interpreter / Pasay

NOVEMBER 2020 –MAY 2021

My responsibilities: Solving users problems via online ticketing system.

Owner: Volverine Internet café ( Bacoor/Cavite)

My responsibilities: Repairing all PC hardware and software

JANUARY 2018 – SEPTEMBER 2021

Owner: Alkom Telecommunication/Mobile Phone Repair Service-Corlu/Tekirdag

My responsibilities: Repairing all brands mobile phones, Tablets and Laptops (Software and Hardware )

DECEMBER 1999 – NOVEMBER 2017

Project salesman/System creator C.S.U

NOVEMBER 1997 – NOVEMBER 1999

My responsibilities: Introduce and prepare project for CCTV systems, Home or commercial place alarm systems, Fire control and alarm systems, Surround alarm systems.

Project Salesman POLİMEK ELEKTRONİK SAN. VE TİC. AŞ – Istanbul/Turkey

MAY 1995 – SEPTEMBER 1997

My responsibilities: Introduce and prepare project for Time and Attendance Systems, Access Control Systems, Patrol Guard Tour Control Systems, Turnstiles, Vehicle Access Control Systems,

Skills

Good on word and excel

Repairing all kind mobile phones and tablets

Repairing laptops and PC

Computer proficiency

Communication skills

Organizational know-how

Social and search engine media expert

Photoshop and video editing

Personal information

Date of Birth : March 22, 1972

Birth Place : Olur / Turkey

Nationality : Turkish

Civil Status : Married

Height : 175cm

Weight : 85kgs

Visa Status : Permanent Visa

Languages : English and Turkish

VUSLAT ALKIS



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