Name: Prasanthi Kalthireddy

Address: ***C ***** 28 Ave NW Edmonton AB T6J4M2

ad2kgy@r.postjobfree.com

+1-780-***-****

Executive Profile

Having 1+ years of proven working experience as a tele sales executive in home loan department.

Experienced in calling existing and potential customers to persuade them to purchase company products and services by using sales scripts proffered by the company to drive sales and respond to customer rejections.

Developing and sustaining solid relationships with customers to encourage repeat business.

Managing customer accounts by ensuring that existing customers remain satisfied with company products and services.

Continually meeting or exceeding the daily and monthly targets with respect to call volume and sales.

Excellent interpersonal and problem-solving skills

Pleasant and customer-oriented individual and ability to deal with different personalities.

Ability to provide excellent customer service.

Working knowledge of relevant computer software.

Education & Certifications

2009 - 2012 B.Sc. (Computer Science) from Sri Venkateswara University.

SKILLS

Microsoft Office Tools

Core Java, HTML, CSS and JavaScript

Manual Testing

Organizational Experience

Apr 2016 – Aug 2017 (Bangalore, Karnataka, India)

HDB Financial Services Ltd

Responsibilities:

Handling the potential customers over the phone and asking questions to engage customers and keep the conversation going.

Gathering and documenting customer information, payment methods, purchases, and reactions to products.

Keeping up to date on all products and informing customers of new products.

Answering to customers' questions in regards to products and service.

Processing all customer purchases accordingly.

Contact this candidate