Human Resource Tax Returns

Lisa Hale

***** * ***** ****** *****

Maricopa. AZ 85138

(520) 500 - 3485

ad2kd7@r.postjobfree.com

Objective: Obtain an Auditing Supervisory/Management position that will allow me to utilize acquired Auditing/Accounting/ Human Resource Management, and administrative skills to help foster growth within an organization.

Experience

Revenue Auditor

October 2018- December 2022

Illinois Department of Revenue, Springfield, IL

Perform auditing assignments in-house or in a field setting. Audit taxpayers' books and records, investigate delinquencies or noncompliance by taxpayers. Prepare comprehensive audit reports detailing results, conclusions, and provide supportive documents. Provide detailed statistical sampling and analysis of results. Provided routine tax information and guidance to taxpayers concerning the proper method of completing tax returns and application forms. Promote voluntary taxpayers' compliance, answer routine inquiries as to rules, regulations and procedures. Developed and maintained a working relationship with the public and other employees.

Revenue Tax Specialist

October 2017 -October 2018

Illinois Department of Revenue, Springfield, IL

Perform technical analysis of IRS and other state audit reports, state and federal tax returns, related supportive documents and taxpayer correspondence. Perform specialized audit duties involving in-state and out-of-state audits and accounts, analyze the mainframe tax system; ascertain the status of accounts and independently explain department actions to taxpayers or their representatives. Determine total account balances, detect deficiencies and compute liability including penalties and interest on all taxpayer accounts. Prepared tax returns, establish and collect tax liabilities and assist taxpayers when calling the department or at the front counter.

Revenue Tax Specialist

October 2014 - October 2017

Illinois Department of Revenue, Springfield, IL

Conveyed knowledge of Illinois Tax laws relevant to registration by processing all cigarette, tobacco, liquor, income tax, sales tax, withholding tax, business income tax and bingo and charitable games on line registration forms, assisted taxpayers with registering their business via the My Tax Illinois system, assisted with setting up all online accounts, performed account maintenance by updating business registration information, fax and email correspondences and assisted the division with inventories by processing paper registration forms. Answered telephone inquiries and code all incoming calls. Performed technical analysis of routine and involved tax returns, sales tax exemption applications and accounts referred through the Illinois Collection System, independently determines research methods necessary for resolution of discrepancies, reviews, evaluates and perfects mathematical, technical, and procedural errors; determines and takes manual and automated correction/adjustment or billing action; confers with taxpayers and/or their representatives, county officials and the public for the purpose of providing assistance in completing tax forms. maintains automated calling systems; and mentor new hires during their training

Skills

Auditing,Accounting,Human Resource Management, Coordinating, Planning, Implementation, Recruiting,Training and Development, Supervisory and Microsoft Office (Word, Excel, PowerPoint, Access)

Education

Illinois

Institute of

Technology

Chicago, IL

2003

Masters of Public

Administration

Chicago State

University

Chicago, IL

2000

Bachelors of Science - Business Administration

(Accounting)

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