-[/ RAYVAAN LOWE

P 314-***-**** E RayvaanLowe.**@gm

ail.com A Huntsville, Alabama

PROFESSIONAL SUMMARY EDUCATION

Licensed adjuster (Non-Resident Texas All Lines) with 3 years of adjusting experience and 6 plus years of customer service. Skilled in property claim handling. Seeking to further advance adjusting experience and skills.

Jennings High School

August 2015 – May 2019

● College Preparatory Diploma

● 3.5 GPA

CERTIFICATIONS

● ROPE AND HARNESS

SKILLS

● GUIDEWIRE

● COMMUNICATION

● MICROSOFT

● XACTANLYSIS

● SYMBILITY

● INVESTIGATIVE EXPERTISE

● EXCEL

● COMMUNICATION

● SKILLED TYPIST

● HIGH EXPOSURE CLAIMS

● RISK MANAGEMENT

● INSURANCE POLICY

● KNOWLEDGE

EXPERIENCE

Supplement Claims Adjuster - Allstate Insurance Company-pilot catastrophe

December 2022– January 2024

Complete investigations. Interpret policies and declaration pages. Handle daily and catastrophe claims. Reconcile supplement in scope of damages with contractor. Reviewing state specific and understanding estimating guidelines.

Claims Adjuster - Liberty Mutual

September 2021 – October 2022

Complete investigations. Interpret policies and declaration pages. Handle daily and catastrophe claims. Provide accurate information to homeowners, general contractors, and mitigation companies. Work closely with insured and their agents daily. Managed desk of 180 claims at once. Write estimates.

Claims Adjuster – MetLife Insurance

November 2020 – July 2021

Serve as a staff adjuster for auto handling. Complete investigations. Conducted recorded interviews for 1st party only. Worked close with other departments such as SIU and bodily injury to resolve the claims. Adapted to a merger within the company quickly.

Senior Claims Adjuster – Liberty Mutual/Safeco Insurance- Alacrity January 2020 – October 2020

Serve as a staff adjuster for auto handling. Complete investigations. Conducted recorded interviews of all parties involved. Handle 1st and 3rd party claims. Settled total loss vehicles. Build case with extensive investigative practices. Handled arbitration, mediation, and litigated claims. Handled commercial, large vehicles, and motorcycle claims on the 3rd party behalf. Made fair decisions. Delivered liability decisions and explained negligence to each party involved. Handled up to 5 party claims. With a high success rate, I often trained new adjusters and provided my manager with support as the company took on a merger involving new systems.