Customer Service Representative
Resume:
Amy K. Courtwright
SKILLS
OVER SEVENTEEN YEARS’EXPERIENCE IN THE FIELDS OF MEDICAL ADMINISTRATION
EXPERIENCE
Customer service representative Pomco Insurance
Responsible for answering calls from providers and members in regards to their Health Insurance Plan.
Preparing and sending emails throughout the insurance company and to the proper Member or Provider
Authorization Specialist Upstate Bone and Joint Center
06/02/2000-05/15/14
Responsible for authorizing and scheduling MRI’S and CAT’S for twenty-six Physicians at this facility
EDUCATION
Medical Technology February 2017 OCM Boces
with Microsoft Office, ICD 10, CPT 4
Electronic medical billing
OBJECTIVE
To gain employment as a Medical Biller and coder
ad2kcu@r.postjobfree.com
VOLUNTEER EXPERIENCE OR LEADERSHIP
Volunteer at local SPCA
Volunteer at Community General Hospital
Active in the Teal Ribbon Walk and run for Colon Cancer
Minoa, N.Y. 13116
Professional Summary
Over seventeen years’ experience in the fields of Medical Administration
Many years of experience in training employees for several different job descriptions.
Ability to perform several different tasks in a very busy setting.
Experience Highlights
06/27/14-01/04/16
Pomco Insurance Company 3/27/14 thru 01/04/16
Responsible for answering calls from providers and members in regards to their Health Insurance Plan.
Preparing and sending emails throughout the insurance company and to the proper Member or provider.
American Medical Personnel Services Inc 04/18/2012 thru 03/26/2014
Scheduling patients for appointments, echoes, nuclear studies, pace makers, follow up appointments.
Schedule colonoscopies, and instruct patients with directions for preparation, also schedule patients for various surgeries.
Authorization of any and all procedures and surgeries.
Upstate Bone and Joint Center 06/10/2008 thru 09/06/2011
Responsible for authorizing and scheduling MRI’S and CAT’S for twenty six Physicians at this facility.
Syracuse Community Health Center 5/01/2007 thru 05/08/2008
Answering telephone calls, customer service, scheduling appointment’s, and verifying insurance.
Dr. Evan M Dentes 06/01/2001 thru 10/20/2006
Office Manager, Customer service, scheduling appointments and surgeries.
Assisting in small office procedures
Authorizing Insurance
Compliance coordinator.
EDUCATION
Fayetteville Manlius High School
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